All reviews

Rating Breakdown

  • 5
    95% (1,734 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Feb. 8, 2023

Customer service is great. Liz helped me with some questions and was very helpful. I recommend Avada specifically because the customer service has never failed me

Store

UZE

Using app

14 minutes

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 7, 2023

I had some questions setting up the loyalty programs and Esther was really great at helping me navigate through everything and she was prompt.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

I have to say this. app is amazing. you can customize it so easily and I have never had better fast service from their chat help who are able to assist me immediately. Thanks Liz

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Hana did a great job assisting me with questions I had and fixed the issues I needed fixed :) Super great way to reward your frequent customers.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Tive alguns problemas de e a esther me ajudou muito, suporte rápido e bem prático, ótimo para pessoas leigas

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

This app has great and quick customer service! Hana was very helpful and answered any questions I had right away!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

Jasmine, from their support team is really helpful. She responds and solves the problems quickly. The app itself is really easy to use. You can customize your own style. There're much fewer limitations compared with other similar applications. Totally recommend this app!

Using app

About 1 month

Total reviews

18

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Prakash helped me with a technical problem today. it was friendly, reliable, courteous, helpful, direct, solution-oriented. thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Hakeem helped me with the application, and I am grateful for his assistance. I am looking forward to using this reward program in my store.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Quick response, and staff was super nice and helpful, Hana had served me and was super kind and very fast to get help from, thankyou Joy team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Thank you Hallyfe and Prakash for helping me tonight. Appreciated Great apps. Easy to use and staff are helpful

Using app

10 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 2, 2023

Amazing and fast customer support! Jasmine was very helpful and kind. I haven't started to use the app yet but wanted to prevent problems I've had with other loyalty apps. Jasmine showed me how super easy it is to limit earning/redeeming to only customers with a store account. Highly recommend this app!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Hana did a great job. Really professional, and efficient, and helped with troubleshooting and optimizing!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

good app with great customer service!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Thank you to Prakash from Joy for sorting out my widget in under 5 minutes. He was very patient and helpful. Much appreciated. Great app too

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Excellent service, easy to set up. The online widgets have a lot of customizations allowing for you to choose colors, include your logo, and chose all the features.

Using app

1 day

Total reviews

1

Average rating

5.0