All reviews

Rating Breakdown

  • 5
    95% (1,598 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,638)
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5 / 5 Share

Nov. 28, 2023

I had a whole series of questions today to optimize our user's journey and experience. Wendy handled each one quickly and efficiently! Fantastic service with this app's crew, always.

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 2, 2023

App is great and support is better!

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 10, 2024

Emily was very helpful in answering my questions with the rewards program.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Easy to navigate. Emily was helpful with integrating into Klaviyo.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Excelenteeee!!!! =D

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Joy Support was very patient and helpful with me as I navigated setting up my rewards program. I had a busy day where I was in and out of the chat room, but after a few hours, I got it all set up and we're excited to offer our customers this new feature and to help our business while doing it! I appreciated their help so much. I would definitely recommend Joy.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Very kindly and professional, solved the problem in a few minutes. App is simple to configurated

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Abby was great! Patient & helpful and quick responses.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Just installed the app and had some questions as I was setting it up. Amazing service. Jasmine and Anivia were great and were able to answer all my questions and even got the developer to correct an image issue. So far I am impressed. The app is easy to set up and I can’t wait to have my customers use it.

Using app

About 2 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 22, 2023

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

As our sales come mostly from our brick-and-mortar store, the POS integration is very important for us. It does, and that way we can bring together our online and pos business. Help on setup has been great, Emily was patient, quick and spot-on with the service. Thanks Emily! Great app, great features, great service, now we look forward in boosting our sales thanks to this app.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Very good loyality program. Easy do set up and very helpful online chat. Special thank to Esther for her patience with me :D

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Emily is great! Great app awesome support

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Esther and Gideon assist me greatly. Too much apreciated!

Using app

About 8 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 19, 2023

Quick and easy to set up and use. Very good live chat function and quick to reply.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

great and the support is helpful! Thanks

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

love this app <3 especially cs call Haha is very nice!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

very good

Store

flsun3d

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

We just switched over to Joy from a different loyalty program. It was a pretty painless switch overall, we were easily able to import the points from the old system into the new one. I had a few issue getting the rewards to show up on the POS (which turned out to be me just being oblivious and nothing wrong with the app), but I clicked on support and typed in my issue, within minutes Hana was able to point me in the right direction and we are fully up and running now! Highly reccomend this app for ease of use and excellent support.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I had a bunch of questions regarding how the app works and about setting up the loyalty Program, Wendy was quick with the responding and helped me to understand the use of the program a lot better. Still waiting to set it up but i think it will work wonders!

Using app

42 minutes

Total reviews

7

Average rating

5.0