All reviews

Rating Breakdown

  • 5
    95% (1,734 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Jan. 19, 2023

Esther was very helpful and solved my issue in not time. I will not hesitate to use the web chat again.

Using app

12 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 19, 2023

L'application rencontre encore quelques bugs mais elle est facile d'utilisation et à mettre en place et le service client est très efficace.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Best rewards and Loyalty app ever! I've tried many other rewards app but this app provides all the best option which matches our need. Moreover their 7/24 customer service is so much helpful to settling up. Their CS manager(Esther) helped us so much to fix and set up their service on our website.

Store

SMK

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Jasmine was very specific and identified my problem quickly, thank you for your patience with my issue today. I hope to interact with more individuals like yourself

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Excellent App, and the company behind it offer absolutely superb support! The best I have received from a software company infact. Nothing is too much trouble, and they are super responsive! Esther recently helped us with a small issue we were having, and resolved it within minutes!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Very good customer service, almost 24 hours and respond very quickly. Lydia is especially nice and helpful.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Emily replies to the point and resolves the query instantly. Thank you.

Using app

5 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

It's a very good app. I had a problem with integrating it fully, but Jasmine and Tony from the support helped me asap and done everything. Now it's all working well

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Very easy to install, looks already amazing by default. Liz helped me trough the installation. So far so good.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Super easy app to you, support was great - Prakash was efficient and really helpful! :). I'm new to this app and it is really easy to set up and navigate.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

it was an easy and fast experience with no irrelevant questioning to get things done and the staff was very kind

Store

Shop GK

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Made custom modifications per request and it turned out perfect! Worked with Gideon to move the Rewards bubble to the right

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 9, 2023

very good - assistant very helpful - great app will upgrade to professional account very soon once trialed fee

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

its a great app and prakash from customer support helped me a lot thank u and recommend this app for everyone

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Jasmine is helpful and efficient in replying on my questions and requests. Great App for rewards. Thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0