Joy Loyalty Program & Rewards

Aug. 31, 2023

Customer service is incredibly fast and helpful. The pricing is much more affordable with a lot of features compared to other loyalty program apps out there. Shoutout to representative Liz for helping me set up!

Aug. 30, 2023

Una aplicación realmente interesante y extremadamente útil. Tuve algunos problemas activando la aplicación tras instalarla, pero Jasmine, del soporte de AVADA, me ayudo a activarlo rápidamente, !Muchas gracias!

Aug. 29, 2023

Jasmine and Wiliam have been super helpful!! Love the app so far hope it works well! More functions to come that's very exciting

Aug. 27, 2023

Juliana was quick to sort out helping us to embed the app

Aug. 26, 2023

Just installed the app. Still need to apply it to the website, but lots of options in free plan. Fast reply by support

Aug. 25, 2023

Great and very quick help by Prakash. A very great and usefull app. I troed orher begore. But this is the one.

Aug. 25, 2023

Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.

Aug. 24, 2023

Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.

Aug. 24, 2023

Lydia was a lot of help. I enjoy this app. I will continue using it for our website. I am happy with the level of service it has provided me.

Aug. 23, 2023

Thanks, a lot for the fast respond by the support team and quilty of service and special thanks for Hana from the top agents

Aug. 22, 2023

I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!

Aug. 21, 2023

Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!

Aug. 19, 2023

Fantastic!!! Walked me through adding details. Thanks!! https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

Aug. 19, 2023

Wir starten gerade mit Joy. Bis jetzt läuft alles super. Wir werden es hauptsächlich für unsere POS Kunden benutzen. Auch der Support hat sehr schnell geholfen, da die Währungsanzeige auf Dollar gestellt war. Innerhalb von Sekunden wurde es auf Euro umgestellt. Danke dafür! We're just starting with Joy Loyalty App. Everything works so far very good. we will use it mainly for our POS customers. Special thanks to Liz from the support team, who changed the currency sign within seconds from dollar to euro.

Aug. 18, 2023

Thank you to Prakash for all your help today! The support is quick and reliable and provided me with minimal work to do. I just asked for help and like magic, it was done! Love the capabilities for custom branding and integrations so far. Looking forward to seeing how the app works after launch!

Aug. 18, 2023

Esther from support did a great job at helping me with a couple of small issues I had. Looking forward to getting stuck in with Joy. Thank you

Aug. 18, 2023

I needed help importing my customer file from another loyalty application, and Jasmine and William were extremely helpful and responsive! I'm now sure that I made the right choice in joining Joy Loyalty, so thank you again!

Aug. 17, 2023

I moved to joy from another loyalty app provider and we love the design and layout of joy! we had a small problem with how the app displayed on mobile devices so I messaged tech support and they had their design team customise the widget to suit out store. thank you sooo much! special thanks to Jasmine & Anivia :)

Aug. 17, 2023

I've been using the app for most of this year and it is always reliable, easy to use and brings "Joy" to my customers. Today I experienced a technical issue for the first time (self-inflicted) and I received help immediately when using the live chat feature. Abby from Avada assessed the situation and within moments both resolved the issue and showed me how she resolved it so that I can do it if I run into the same issue again in future. Very impressed with the app and the amazing support!

Aug. 16, 2023

Liz was awesome! it was great to get quick service! shows great respect for store owners as time is money for us :)