Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,684
chart
#99
All reviews
Review RSS Feed
Aug. 15, 2023
I have jsut installed the app. It seems very straightforward and will do what I want it to do. I had a question and removing branding and Jasmine assisted me. The help was immediate, friendly and jsut what I wanted. Thank you.
Aug. 14, 2023
great experience and love the app. has all the great features and very easy to use and the price is perfect!! thank you!!
Aug. 14, 2023
Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone
Aug. 14, 2023
I've been testing so many Loyalty & Rewards apps I was about to give up until I came across Joy. The installation and set up were fairly easy but I had trouble with the integration with another app and I could not figure out how to get the floating button to appear and work properly. Thankfully, at 11 pm on a Sunday evening, Hana came to my rescue! She was so amazing and patient with me. She worked diligently, sending me screenshots and instructions on what I needed to do on my end so she could work her magic on her end. I can't thank her enough. In a minimal amount of time, she got everything fixed and working properly. If for no other reason than the customer service I received from Hana, I'll be using this app for quite a while! Thank you Hana, you truly are a lifesaver! xoxo
Aug. 10, 2023
I've just downloaded the app, and I'm hoping it will meet my expectations. The setup process was quick, and the support provided by Abby was truly great. Thank you, Abby! :)
Aug. 9, 2023
Emily rocks she helped me so well, she definitely knows what she is doing! Best app & best service!!!
Aug. 9, 2023
A great app with really friendly, helpful customer service, her name Jasmine who get back to me straight away. support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!
Aug. 8, 2023
Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!
Aug. 8, 2023
The Joy app has been great for implementing my customer rewards program. I was looking for something that was simple and quick to set up with minimal upkeep to run it. Since I sell products through my website as well as my storefront, I needed something that would work with my POS system. I tried a few other apps and Joy has been the one that has best fit my needs. The customer support is great as well. They are prompt and very helpful. I recently had a question and Hana was very knowledgeable and was able to help me troubleshoot quickly. I highly recommend the Joy app.
Aug. 6, 2023
I was extremely pleased with the service Esther gave. She was quick, competent and very kind. Took us about an hour to figure out several issues with the loyalty program and integrating it with Judge.me reviews and the whole time Esther was very patient with me and gave me an answer to everything! I would 100% recommend this app.
Aug. 4, 2023
It was a pleasure to deal with Jasmine. She is helpful, accommodating and answers all my inquiries in a timely manner. Thanks again
Aug. 3, 2023
it was my first time with you, realy amazing plugin, and the team as realy copprative, my recommendation is for every one
Aug. 2, 2023
Jasmine and Anivia were amazing! They answered my questions right away and were so helpful! They made the learning processes so easy!
July 31, 2023
Fast prompt Service. Easy to instant message with any questions to get app up and working. Highly Recommend.
July 30, 2023
A customer service (Lydia, she knows what she is doing) is really kind and quick. A issue has been solved right away. Two thumbs up!
July 29, 2023
great talk with Jasmine and really help a lot. great talk with Jasmine and really help a lot. great talk with Jasmine and really help a lot.
July 27, 2023
Great app, Liz from customer service was very helpful. App is user friendly and easy to navigate. Recommend for small businesses.
July 27, 2023
The customer support is really helpful and efficient!!! Lydia has been solved all of the problems I have faced while using this app.
July 26, 2023
謝謝Hana細心地解釋，讓我熟悉怎麼設置app。 服務非常快速，可以快速解決問題！ 這款系統有免費方案，而且可以自訂的功能也非常多，很適合剛開店的人 之後可以再按照需求升級方案 我覺得不僅實用，CP值也非常高