Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,818
chart
#222
All reviews
Rating Breakdown
Dec. 18, 2022
Install the app and requested some help got a response right away from Lydia who helped on every request I made. can not complaint and ask for more from the entire Avada team.
Dec. 18, 2022
6 out of 5 stars! Fantastic app and absolutely professional team members who provide prompt and friendly service. One quick message and my enquiry was sorted with their tech support assistance! well done! :)
Dec. 15, 2022
Hana helped me really quickly and efficiently. Contacting was easy and I got helped with the things I needed help with.
Dec. 14, 2022
App is easy to use and great to have. Customer service is very responsive, helped me with customizations and integrations.
Dec. 14, 2022
I am very pleased with this app and I'm sure you will be too. The customer service team has been responsive and helpful, and I have no complaints about the app itself.
Dec. 12, 2022
This app has all the features I need. Very powerful! Their customer service is great. I got a lot of help from Abby. She is so professional and patient. I highly recommend this app.
Dec. 11, 2022
Emily helped me so good and was really nice! I would reccomend this app for everybody, Its gonna be helpfull
Dec. 10, 2022
I like to simplicity of setting up the app for your store. Although there are a few options I wish was available for earning points but overall good. What I definitely like is the prompt customer support you receive by chat. Agent Jasmine is really good at explaining, showing examples and is patient to hearing your concerns.
Dec. 8, 2022
So far the app did not generate any benefits for the store, perhaps it takes some time for the customers to understand & acomodate with the loyalty programs or with referrals. One aspect that the app lacks is full translation control. There are a few pieces of text that can't be translated. All in all it seems to be a good app, let's see the benefits of it. A good bonus is the response team which is very responsive and willing to help, I've discussed with 3 people already and they all helped a lot!
Dec. 7, 2022
The application looks nice. Esther was very helpful in installing the snippet on my store. Thanks a lot!
Dec. 2, 2022
I use this app for my loyalty rewards. Very easy to use. I like the features you can customize. You will need the paid version to have more of a branded experience.
Dec. 1, 2022
Just installed this app after reviewing another one that was more $$ per month. I love this app so far and does exactly what I've been looking for. Had a minor issue after install but support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!
Nov. 30, 2022
Had an issue and Liz was able to help me out. Really appreciate her helping me with my issue.........
Nov. 30, 2022
I just installed the app, and so far so good! Super easy to install and to customize. Also, the customer service is amazing. Had a few questions, and Prakash helped me super quickly and kindly.
Nov. 30, 2022
I have set up this app and it works like a charm. Better than some of the more expensive apps out there. And also the support is phenomenal! So quick to respond on chat, Jasmine and Marcus are just quick and pleasent. And made my custom requests with a smile. Highly recommended!
Nov. 30, 2022
Very straight forward setting and easy to use. It works really well and support team help us timely manner always!
Nov. 29, 2022
The app is straightforward to set up. I did encounter a minor glitch but I only had to restart the app and all was good. Thank you to their friendly and helpful support staff Hana for her prompt assistance and efficient service.
Nov. 28, 2022
Just started using it but so far it seems good. I had an issue with uploading current customer points and Esther with customer service helped me quickly.
Nov. 17, 2022
nice simple app - works good without error. Could use some more customization options but easily can work with what is available.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
Nov. 23, 2022
Prakash is very responsive and fulfilled my request 100%. He was very responsive and helped me with the settings in 5 minutes, which I tried to solve on my own for about an hour. Thank you very much!