All reviews

Rating Breakdown

  • 5
    94% (1,512 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 97% (1,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2023

Quick help and links with info sent for my questions on setting up the Joy rewards program on our POS - thanks Juliana!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly. Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks! The support is very good. Keep up the good work.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2023

Quick and easy fix to get with getting the program to work. Support was very efficient in accommodating needs and Esther was a tremendous help.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system! Good work Jasmine Keep it up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

Great app for customer loyalty! Great customer service! Super friendly, helpful and quick to respond. Thanks, Jasmine!

Using app

About 1 month

Total reviews

9

Average rating

4.7

5 / 5 Share

April 13, 2023

Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Good app great support from Abby. We recently installed this app so far its going well. Would provide more update soon

Store

BENNYS

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

April 12, 2023

Jasmine was super quick to help me get the app embedded in to my site. There were a lot of ways to customize, but the customizations did not reflect on the pop up on my page. Overall seems like a good app for just starting out with a loyalty program.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Virkelig en god app, jeg varmt kan anbefale! Udover et fedt produkt, så er der 24/7 support, hvor jeg lige har fået den BEDSTE hjælp fra Lydia. Jeg fik svar med det samme, og hun hjalp mig med at løse et problem jeg havde med at få kunde point op i header. Kan varmt anbefale denne app!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2023

Juliana was awesome! She fixed my issue within minutes and this is a great start to this relationship.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 8, 2023

Great customer service. Great overall professional design. Good pricing for what they offer. Will return when I have had it awhile.

Using app

About 15 hours

Total reviews

20

Average rating

3.4

5 / 5 Share

April 7, 2023

sonny and tony were great. they helped greatly with tweaking the app more to my liking. very accomodating.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 7, 2023

It has taken me a while to get to this app, so much to do in getting a new website up and running. There where a few things i did not quite understand so got onto the support chat on Good Friday!!! Jasmine and Wiliam were there and within a few minuites i was up a running. Very happy and excited to use this super flexible app. Thanks Jasmine and Wiliam!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

The app is great and you get almost all the required features without paying a hefty price compared to other reward apps out there. The support team is very knowledgeable and answered all my queries regarding how the app works etc. Lydia especially is very helpful in assisting me.

Using app

18 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

April 6, 2023

Excellent app and really friendly staff. Thanks for your help with the integration, I look forward to all of the new developments.

Using app

27 days

Total reviews

4

Average rating

4.0

5 / 5 Share

April 5, 2023

I haven't started using the app yet but the customer service has been great! I received a response to my message within seconds. Now to set it up! Thank you Prakash!

Using app

34 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

April 5, 2023

Just downloaded and finished setting it up. So far I am liking it and it is easy to use. I like that there is a free subscription which is helpful for small businesses just starting out or if they just do a few orders a month.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

She was Patience and Knowledgable plus gave me articles to use to better my user experience. She also helped me set the program up effectively.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 4, 2023

App rapide & parfaite à installer !! Et support ultra réactif ! Je préconise vivement cette app !!!!

Using app

20 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2023

Super quick set-up and easy to navigate the app, thanks to Abby on the chat for helping verify our store!

Using app

About 2 months

Total reviews

3

Average rating

5.0