Joy Loyalty Program & Rewards

Feb. 28, 2023

Sunny and Hana were super helpful with setting up the app. The app has its limitations but it works well. :)

April 8, 2024

Hana was incredibly helpful. I needed the app to reintegrated with our updated theme and it was fixed super fast.

Feb. 23, 2023

Emily was very helpful in helping set up my loyalty rewards program app. This app is incredible! I can't wait for my customers to save while they shop! They're going to love it!

Feb. 22, 2023

Prakash was quick to answer my questions and help. Like you can change the branding and are able to do back dated loyalty points.

Feb. 21, 2023

I installed the app about 20 minutes ago and have been chatting with the lovely Hana since then. Hana has been helping me set up the app, get the Klavio integration sorted and answer my 1,000,000 questions. Hana is a great support. Love that I have had support from the minute i installed the app. so far its smooth sailing.

Feb. 20, 2023

Its a very good app. Easy to use. Thank you hana for your lovely help................................

Feb. 18, 2023

App looks great and the functionality is awesome. Definitely would recommend if you're looking for a loyalty plugin! Prakash was also very quick in helping me to remove the branding.

Feb. 16, 2023

quick response from the customer service support team. I am on the free plan and they provide good support too and I will switch to paid plan soon.

Feb. 16, 2023

What a huge suite of items here under the Avada umbrella! Hakeem assisted with snippets to get my code just right to show in the rewards account and is the Best!

Feb. 14, 2023

App is very easy to integrate and customer service couldn't be more helpful with the onboarding process. Big thanks to Jasmine, and this app is highly recommended!

Feb. 11, 2023

I just went through so many of the Loyalty apps. Some I could not figure out and others wanted to over charge for integrations. You would get one per tier. This app integrates perfectly with judge.me and klayvio which is perfect for us. It was easy to figure out the adding options for earning and spending. Wow. I am so happy I found this! I am been like wasting so much time on others who made me email back and forth.. with no help. And the customer chat service app is amazing. There is a chat right in the app and the response was quick. Hana helped me and she provided fantastic support. So excited and relieved I can stop wasting time.

Feb. 9, 2023

They assisted me very quickly, thank you for the help. let's give this program a chance......................

Feb. 8, 2023

Customer service is great. Liz helped me with some questions and was very helpful. I recommend Avada specifically because the customer service has never failed me

Feb. 7, 2023

I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store

Feb. 8, 2023

I have to say this. app is amazing. you can customize it so easily and I have never had better fast service from their chat help who are able to assist me immediately. Thanks Liz

Feb. 6, 2023

Hana did a great job assisting me with questions I had and fixed the issues I needed fixed :) Super great way to reward your frequent customers.

Feb. 4, 2023

Jasmine, from their support team is really helpful. She responds and solves the problems quickly. The app itself is really easy to use. You can customize your own style. There're much fewer limitations compared with other similar applications. Totally recommend this app!

March 10, 2025

The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY, JADE for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)

Jan. 31, 2023

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Jan. 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.