All reviews

Rating Breakdown

  • 5
    95% (1,593 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,633)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2026

Hana服务特别好很有耐心,产品售后有保障,推荐大家试试这个插件

Store

AFMAT

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2026

parfait, simple à utiliser et le support (j'ai échangé avec Sonny) est efficace, professionnel, je recommande !

Using app

About 18 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

March 5, 2026

Hana mi ha veramente aiutato, graande!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 5, 2026

Joy app is good for loaylty program and bonus points, but you have to understand that it's more concentarted on small and medium size business. Joy less suitable for big companies. Support team is very helpful. They answer fast and solve any issue, especially Sonny

Store

Letoile

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Set up is a little fiddly, but the support is superb. Actual people available when you need them.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Enjoying this app thus far. Audrey is very helpful and was able to answer our queiries.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Hana played a pivotal role in ensuring our new program was seamlessly integrated into Shopify. Her technical expertise and attention to detail during the setup process were outstanding.

Store

System

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

super fast customer service by Hana

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Top-notch customer service, they respond quickly, explain clearly where changes can be made, I really recommend them, Hana helped me a lot :D Plus, the app has a lot of cool features.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Sono le 00:30 e Sonny mi ha risposto immediatamente in chat per risolvere un problema...ASSISTENZA ECCEZIONALE! L'app è davvero ben fatta e per ora posso solo apprezzare!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Wir nutzen die App seit einigen Monaten, funktioniert bisher, manchmal ist unser Theme nicht ganz kompatibel aber der Support ist immer sehr schnell und hilfsbereit und konnte bisher alles klären, danke an Hana und Mark!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Un grand merci à Hana du support ! Elle a été extrêmement efficace pour m'aider à personnaliser à mon gout cette app. Service client au top, app au top ! Je recommande vivement !

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Outstanding customer service from Hana

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

J'utilise cet outil depuis peu et je suis déjà conquis ! L'expérience est excellente, mais mention spéciale pour le support : Hana est tout simplement impeccable. Elle est rapide, très gentille et d'une efficacité rare. Je recommande sans hésiter !

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

The Joy Loyalty Program is fantastic! It’s easy to use and has already boosted our customer engagement. A special shout-out to Alyssa for her incredible support. She patiently answered all my questions and helped me set up our rewards perfectly. Her quick and friendly assistance made the whole process effortless. Highly recommend Joy, especially for their outstanding team!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Als Anwender der kostenlosen Variante hatte ich soweit herausragende Erfahrung mit dem Kundendienst mit sehr schneller Reaktionszeit. Die Applikation bietet einen umfangreichen Baukasten für verschiedene Verdienst- und Einlösemöglichkeiten. Sehr empfehlenswert.

Store

ZENITA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Customer service is always helpful and fast response when you need them. Great service!

Store

mana.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We are always happy to help, and it means a lot to hear that our support team is making a difference. We are here whenever you need us!

5 / 5 Share

Feb. 23, 2026

The best customer support is with AVADA. Very fast and attentive. The assistant, Hana, was always very patient and helped us install the widget and a block on the rewards page. Incredible! A wonderful experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this wonderful review! We are so glad Hana could assist you with the setup - she will be thrilled to hear this. We are always here to make sure your loyalty program runs smoothly!

5 / 5 Share

Feb. 23, 2026

Une application claire et efficace, prise en main immédiate. Le service client est exemplaire. Mention spéciale à Audrey pour sa disponibilité et sa réactivité remarquables !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Nous sommes ravis qu Audrey ait pu vous aider avec sa disponibilite et sa reactivite remarquables. Votre satisfaction est notre priorite et nous sommes toujours la si vous avez besoin de quoi que ce soit !

5 / 5 Share

Feb. 21, 2026

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We are thrilled you are enjoying Joy. Do not hesitate to reach out if you ever need anything - our team is always here to help!