Joy Loyalty Program Rewards for Shopify

Joy Loyalty Program Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Rating
4.9
Feedback
1,791
Reviews
Chart
#299
Shopify

All reviews

5 / 5 Share
May 17, 2026

Very very good app, simple to use, straightforward. Hana and Cody are the best!

Store Using app Total reviews Average rating
Timeless Clothing About 9 hours 2 5.0
5 / 5 Share
May 17, 2026

Ich bin es noch am testen, aber schon die free Version hat einige nützliche Sachen, die oll ausehen im Online SHop. Der SUpport ist sehr schnell

Store Using app Total reviews Average rating
5bar.ch About 15 hours 1 5.0
5 / 5 Share
May 17, 2026

This app is awesome. It has most of the features I was looking for my app. Additionally, impressed by Hana from support team. She has helped me update rewards points for all my customers and solve all my queries.

Store Using app Total reviews Average rating
Garden View Nursery 21 days 1 5.0
5 / 5 Share
May 16, 2026

The app is great! with so many details and options. And customer support is also very good. Especially with great support of Hana, I believe you can solve everything!

Store Using app Total reviews Average rating
Melt'm Jewelry 13 days 2 5.0
5 / 5 Share
May 15, 2026

the best apps and excellent customer service!

Store Using app Total reviews Average rating
Cuura Malaysia Sdn Bhd 4 months 5 5.0
5 / 5 Share
May 15, 2026

Very good… especially the help desk. Hana solved some problems very quickly. Super helpful!

Store Using app Total reviews Average rating
라카데나 About 3 hours 2 5.0
5 / 5 Share
May 15, 2026

Hana is great, she fixes things very quickly. Very responsive service!

Store Using app Total reviews Average rating
Wacoal Singapore 6 months 2 5.0
5 / 5 Share
May 14, 2026

With the help of both Hana and Jade, they were able to assist me in fixing the Joy widget on our site. Not only this, but they spotted that the version of our widget was quite behind. They recommended we update, and from this it was 100x better. The app, worked and looked cleaner! Could not be more grateful! 10/10

Store Using app Total reviews Average rating
PH Tennis Over 3 years 5 5.0
Developer Reply

Thank you so much for this wonderful review! We're thrilled to hear that Hana and Jade were able to get your Joy widget back on track, and that the update made such a noticeable difference in both how it works and how it looks. That kind of proactive catch is exactly what our team aims for. We're always here if you need anything. 😊

5 / 5 Share
May 14, 2026

great customer support!

Store Using app Total reviews Average rating
Eleuri 4 days 8 5.0
5 / 5 Share
May 14, 2026

Store Using app Total reviews Average rating
Lemoo Beauty 1 day 1 5.0
5 / 5 Share
May 12, 2026

REAL TALK FOR SMALL BUSINESSES (Not Ai generated, so excuse my lack of eloquence): If you're considering using this app or paying for their services, let it be known that I was hesitant at first. I am not a large company by any means--just a solo artist building a brand alone. The money I make is valuable, so I need to know that something is worth it before committing to yet another subscription service. Needless to say, I think most business owners know how important a rewards program can be for customer retention and increase in sales. I took a chance on Joy--first utilizing their free version. There was a learning curve, but their interface is pretty user friendly. Eventually, I realized I was going to want to use a couple features that come with their lowest tier subscription. They offer a 14-day trial on this, so I highly suggest taking advantage of that and seeing if it's a good fit for your needs. Lastly, I have to mention the outstanding customer service the Avada (Joy) team has provided. I reached out for help even before I upgraded to a paid sub. They were quick to reply and answer all of my questions. They troubleshot all my issues (which were not many, but naturally come with the level of customizing I am doing on my site) with great efficiency. I really appreciate that they prioritized getting my rewards program up and running with the encroaching deadline of my website launch. While some features may not be available or possible with their app, they do have a voting system for their clients and developers to further improve their app. TLDR; They Joy loyalty rewards app is 100% worth using even at its free tier. Their customer service team is not only EASY to reach, but also reply within minutes and will work quickly to troubleshoot any issues you may have. Highly recommend 10/10. -Charity B. Owner of Sword & Whetstone

Store Using app Total reviews Average rating
Sword & Whetstone 8 months 3 5.0
5 / 5 Share
May 12, 2026

Great App, Better Customer Support. Hana and Audrey were incredibly useful!

Store Using app Total reviews Average rating
Apex Aquatic About 6 hours 3 5.0
5 / 5 Share
May 10, 2026

Store Using app Total reviews Average rating
our hood 2 days 1 5.0
5 / 5 Share
May 10, 2026

Hana was super helpful in assisting me with my request. I had an issue with a customers birthday points and she resolved this quickly and now my customer is happy! Thank you for the great service Hana! :)

Store Using app Total reviews Average rating
LASH V 11 months 4 5.0
5 / 5 Share
May 9, 2026

Great experience and quick support thanks to Sonny

Store Using app Total reviews Average rating
REALNO About 8 hours 1 5.0
5 / 5 Share
May 9, 2026

Amazing app and the best support team ever! They helped me resolve all my questions and set everything up exactly the way I needed Special thanks to Audrey for the incredible support and patience!

Store Using app Total reviews Average rating
BeautyJunkies.rs 7 days 3 5.0
5 / 5 Share
May 9, 2026

Live support was great, they have helped setup most of the stuff needed and did it very fast, great app and glad we have changed.

Store Using app Total reviews Average rating
Fun Foods Direct 2 days 4 5.0
5 / 5 Share
May 8, 2026

Audrey a très bien répondu à mes questions et a trouvé les solutions adéquates. Merci à elle !

Store Using app Total reviews Average rating
The Blossom Formula Boutique About 9 hours 1 5.0
5 / 5 Share
May 4, 2026

Super app avec un service efficace directement intégré à shopify, et des vraies personnes compétentes et réactives comme Hana qui m'a aidé à mettre en place certains services. Merci Hana.

Store Using app Total reviews Average rating
Corgenic 5 months 1 5.0
5 / 5 Share
May 4, 2026

I had a really great experience using the Joy: Loyalty Program app. The features are useful, easy to set up, and make it simple to manage loyalty programs for clients. The customization options are flexible and work well for different store requirements. A special thanks to Hana for the amazing support. She was quick, helpful, kind, and guided me through every step clearly. The support team has been excellent, making the overall experience smooth and reliable. Highly recommended for anyone looking for an easy-to-use loyalty program app with great customer support.

Store Using app Total reviews Average rating
Paradyes Over 2 years 7 4.9
Developer Reply

Thank you for the wonderful review! We're glad Joy has been a good fit for managing your clients' loyalty programs; flexibility is something we put a lot of care into. And we'll make sure Hana sees this! Quick, clear, and genuinely helpful is exactly what we aim for from our support team. Really appreciate the recommendation. We're here whenever you need us! 😊

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