All reviews

Rating Breakdown

  • 5
    95% (1,443 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,491)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2025

Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Hana

Store

ALAZINA

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Love their work!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!

Using app

11 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

good APP trying to explore more function with it. Quick service respond with Hana.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Big thanks to Hana from the Joy app support team! She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days! Highly recommend both the Joy app and Hana’s top-tier support. Thanks again for making our setup process easier and stress-free!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The support was extremely helpful, and the app itself is excellent! I really appreciate the guidance and responsiveness. Thank you very much, Sonny!

Store

Femsi

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

So far this app has been relatively easy to understand and set up for our business. More importantly any questions we have have been handle quickly, efficiently and friendly Thanks to Hana & Audrey.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Hana du support a été super efficace. Elle m'a installé le programme. J'ai juste à fignoler le programme. C'est parfait. Merci beaucoup

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Great service from Hana

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

We’ve had an excellent experience with the Joy loyalty app. It’s quick to install, easy to use, and backed by outstanding customer service — fast, clear, and always helpful. A smooth setup and reliable support make this app a great choice for any loyalty program.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Customer service is so supportive. Hanna is so helpful and patient :)

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

We are under the Free Trial currently, and we had a few questions. We contacted customer support, and Hana was amazing. They answered all our questions quickly and provided screenshots to help guide us through our questions. So far, we are liking what we see from Joy and we are considering signing on for it!

Using app

1 day

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 27, 2025

Wounderful support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Sonny is the GOAT! The app works as intended, lots of ways to configure and use. Love it!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

The app itself works well and the customer service team is quick to respond when there are problems. abby has helped me out a lot!

Store

Rokid

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Hana was super Helpful

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

I’ve been working with Audrey, William, and Jade from the Joy app team, and they’ve been incredibly helpful so far! The setup process is still halfway, but everything has been done very quickly, and they keep me updated at every step. I really appreciate this kind of attentive and efficient service. I’m confident that my whole setup journey with them will be smooth and successful. Highly recommend!

Store

COLLEET

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

It's a very great app. customer service is also great they respond quickly. nothing to say negative about this app. they have amazing company and team.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 18, 2025

Easy to use and even better customer service. I've used this app for years and really enjoy it.

Using app

About 2 years

Total reviews

5

Average rating

4.8