All reviews

Rating Breakdown

  • 5
    94% (1,512 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 97% (1,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2023

Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Very good technical support , I got helped from Prakash. He solved my request very fast. I strongly recommend their app.

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 27, 2023

I had a few problems and it was quick solved. My advisor Lydia was really helpful. I highly recommend this app.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

The service is smooth and straightforward. My advisor Hana was helpful. I would recommend dealing direct.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Hana was very helpful with some questions I had about the app. Easy setup, the free plan is very helpful for small shops like mine trying to get started.

Using app

Over 1 year

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 23, 2023

just installed and seeing if this will be a good fit for us. Juliana was very helpful and great! Thank you.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2023

Wonderful experience with Joy Rewards so far. Love that live chat is available, super friendly and helpful to use.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

The help centre is a life saver as I try to figure out all these features! Thank you so much for all your help Hana!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

app has all key features especially when it comes to customization! support is quick in helping with configuration

Store

EasyTot

Using app

About 21 hours

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This addon is perfect. Their support team with Hana helped me within minutes to fix any issues or answer any questions I had about the addon. Great service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Esther was very helpful and solved my issue in not time. I will not hesitate to use the web chat again.

Using app

12 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 19, 2023

L'application rencontre encore quelques bugs mais elle est facile d'utilisation et à mettre en place et le service client est très efficace.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Best rewards and Loyalty app ever! I've tried many other rewards app but this app provides all the best option which matches our need. Moreover their 7/24 customer service is so much helpful to settling up. Their CS manager(Esther) helped us so much to fix and set up their service on our website.

Store

SMK

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Very good customer service, almost 24 hours and respond very quickly. Lydia is especially nice and helpful.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Emily replies to the point and resolves the query instantly. Thank you.

Using app

3 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Very easy to install, looks already amazing by default. Liz helped me trough the installation. So far so good.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Using app

2 months

Total reviews

1

Average rating

5.0