Joy Loyalty Program & Rewards

Feb. 18, 2023

App looks great and the functionality is awesome. Definitely would recommend if you're looking for a loyalty plugin! Prakash was also very quick in helping me to remove the branding.

Feb. 16, 2023

quick response from the customer service support team. I am on the free plan and they provide good support too and I will switch to paid plan soon.

Feb. 16, 2023

What a huge suite of items here under the Avada umbrella! Hakeem assisted with snippets to get my code just right to show in the rewards account and is the Best!

Feb. 14, 2023

App is very easy to integrate and customer service couldn't be more helpful with the onboarding process. Big thanks to Jasmine, and this app is highly recommended!

Feb. 11, 2023

I just went through so many of the Loyalty apps. Some I could not figure out and others wanted to over charge for integrations. You would get one per tier. This app integrates perfectly with judge.me and klayvio which is perfect for us. It was easy to figure out the adding options for earning and spending. Wow. I am so happy I found this! I am been like wasting so much time on others who made me email back and forth.. with no help. And the customer chat service app is amazing. There is a chat right in the app and the response was quick. Hana helped me and she provided fantastic support. So excited and relieved I can stop wasting time.

Feb. 9, 2023

They assisted me very quickly, thank you for the help. let's give this program a chance......................

Feb. 8, 2023

Customer service is great. Liz helped me with some questions and was very helpful. I recommend Avada specifically because the customer service has never failed me

Feb. 7, 2023

I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store

Feb. 8, 2023

I have to say this. app is amazing. you can customize it so easily and I have never had better fast service from their chat help who are able to assist me immediately. Thanks Liz

Feb. 6, 2023

Hana did a great job assisting me with questions I had and fixed the issues I needed fixed :) Super great way to reward your frequent customers.

Feb. 4, 2023

Jasmine, from their support team is really helpful. She responds and solves the problems quickly. The app itself is really easy to use. You can customize your own style. There're much fewer limitations compared with other similar applications. Totally recommend this app!

March 10, 2025

The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY, JADE for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)

Jan. 31, 2023

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Jan. 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.

Jan. 29, 2023

Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!

Jan. 29, 2023

Very good technical support , I got helped from Prakash. He solved my request very fast. I strongly recommend their app.

Jan. 27, 2023

I had a few problems and it was quick solved. My advisor Lydia was really helpful. I highly recommend this app.

Jan. 26, 2023

The service is smooth and straightforward. My advisor Hana was helpful. I would recommend dealing direct.

Jan. 23, 2023

Hana was very helpful with some questions I had about the app. Easy setup, the free plan is very helpful for small shops like mine trying to get started.

Jan. 23, 2023

just installed and seeing if this will be a good fit for us. Juliana was very helpful and great! Thank you.