All reviews

Rating Breakdown

  • 5
    95% (1,560 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,605)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2023

Wonderful experience with Joy Rewards so far. Love that live chat is available, super friendly and helpful to use.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

The help centre is a life saver as I try to figure out all these features! Thank you so much for all your help Hana!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

app has all key features especially when it comes to customization! support is quick in helping with configuration

Store

EasyTot

Using app

About 21 hours

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This addon is perfect. Their support team with Hana helped me within minutes to fix any issues or answer any questions I had about the addon. Great service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Esther was very helpful and solved my issue in not time. I will not hesitate to use the web chat again.

Using app

12 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 19, 2023

L'application rencontre encore quelques bugs mais elle est facile d'utilisation et à mettre en place et le service client est très efficace.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Very good customer service, almost 24 hours and respond very quickly. Lydia is especially nice and helpful.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Emily replies to the point and resolves the query instantly. Thank you.

Using app

3 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Very easy to install, looks already amazing by default. Liz helped me trough the installation. So far so good.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I have only just installed the app, so I don't know how good and effective it is yet. But the support from Hana in setting up has be excellent!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

its a great app and prakash from customer support helped me a lot thank u and recommend this app for everyone

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Jasmine is helpful and efficient in replying on my questions and requests. Great App for rewards. Thank you

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Prakash was fantastic! Quick customer service and helpful tips! The Joy: Rewards Loyalty Program is something we've been looking to use for awhile, and we've finally configured it proprerly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Sunny was soo helpful, the App is amazing, easy to use !compatible to any store ! Its free too for small business like mine ,Thank you

Using app

About 11 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 28, 2022

I have to say that my experience with Juliana has been top notch! Ver responsive, helpful and kind! A+ service and hope I can launch soon!

Using app

About 3 hours

Total reviews

3

Average rating

5.0