Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,811
chart
#604
All reviews
Rating Breakdown
Sept. 11, 2024
Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.
Thank you for your kind review! We're delighted to hear that Audrey provided amazing customer service and that you've been enjoying the app for over a year with no issues. Your continued support means a lot to us. If you ever need anything, we’re always here to help!
Sept. 11, 2024
Great and fast support from Lydia. Had a question about some customization and she helped me instantly.
Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊
Sept. 11, 2024
Thank you for change my points! Thank you Lydia and Raymond
Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!
Sept. 11, 2024
Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊
Sept. 10, 2024
Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.
Thank you for your wonderful feedback! We’re thrilled to hear that Hana made the setup process easy for you. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!
Sept. 10, 2024
Customer service agent Hana was very helpful when setting up my account
Thank you so much for your kind words! 😊 We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!
Sept. 10, 2024
Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it! If you have any more questions or need further assistance, don’t hesitate to reach out.
Sept. 9, 2024
Hana给予了我很多的帮助,而且特别有耐心哦
感谢您的五星好评!😊 我们很高兴听到Hana给您带来了如此棒的帮助,并且她的耐心得到了您的认可。我们的团队始终致力于为您提供最好的服务,随时为您解答问题! 如有任何需要,欢迎随时联系。谢谢您对我们的支持!
Sept. 8, 2024
Truly complete application and effective and fast assistance service. Thank you Tiana, Emily and Raymond!
hank you so much for your fantastic 5-star review! We're thrilled to hear that you found the application helpful and that our assistance was fast and effective. It was truly a team effort, and Tiana, Emily, and Raymond are all grateful for your kind words! We're here to support you anytime, and we look forward to continuing to help you succeed with our app.
Sept. 7, 2024
It's great, provides many options, thanks to Hana for helping me setup easily.
Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!
Sept. 7, 2024
A big thank you to Jasmine and William from the Joy Loyalty Program! Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.
Thank you so much for your kind words! We're thrilled to hear that Jasmine and William provided the professionalism and support you needed. It's always our goal to ensure your experience is seamless and that you get the most out of the Joy Loyalty Program. If you need any further assistance, don’t hesitate to reach out. We're here to help!
Sept. 6, 2024
I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.
Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome. If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!
Sept. 6, 2024
Truly professional and friendly support. I was lucky enough to be assisted by Audrey, who was truly professional.
Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you. If you need any further help, feel free to reach out at any time. We're here to support you!
Sept. 6, 2024
Kevin's service is great, solved my problem, this plugin is very easy to use
Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use! If you have any other questions or need assistance, don't hesitate to reach out. We're here to help! Best regards,
Sept. 5, 2024
Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes A thousand thanks Armando
Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly. If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!
Sept. 5, 2024
Thank you so much for your rating! We’re thrilled to hear that you had such a positive experience with our support team, especially with Lydia. It’s great to know that she was able to guide you through the setup process effectively. If you need any further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help!
Sept. 5, 2024
Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us. There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time. In conclusion, I couldn't be happier with this app and the support I received.
Thank you so much for your thoughtful review! We're thrilled to hear that Joy has been the right fit for your loyalty program needs, especially after your experience with other apps. It’s great to know you found the customization options and setup process user-friendly. We're also glad Kevin could assist you with the final piece, ensuring everything worked perfectly for your store. If you ever need any further assistance or have more ideas to enhance your loyalty program, don't hesitate to reach out. We're always here to help!
Sept. 4, 2024
Assistenza meravigliosa! Velocità di risposta molto elevata! Lydia ha risposto a tutti i miei dubbi e le mie domande, guidandomi nella completa configurazione! Estremamente preparata e professionale! 10+
Grazie mille per il tuo fantastico feedback! Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con la nostra assistenza e che Lydia ti ha aiutato a configurare tutto con professionalità e competenza. Apprezziamo molto il tuo entusiasmo! Se hai altre domande o hai bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti!
Sept. 4, 2024
great app and the asistent tiana was great and helped me in everything i needed
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tiana was able to assist you with everything you needed. If you have any more questions or need further help, don't hesitate to reach out. We're here to support you!
Sept. 2, 2024
Très réactifs et de bonne aide, merci !
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre équipe réactive et utile. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. 😊