Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,524
chart
#178
All reviews
Review RSS Feed
Aug. 17, 2025
The entire app team has been extremely supportive during the installation process. They are very responsive, and if a problem arises, it is quickly resolved. We are especially grateful to Hana, who has been assisting us since the beginning of our journey. We specialize in wine sales, and the app is perfect for us, offering great flexibility. It is easy for your customers to use.
Aug. 15, 2025
It is an excellent application that helps customers to be more loyal to your store, and helps you grow your business The support team, especially Alyssa, is very patient & very supportive & professional
Aug. 15, 2025
I use 5 different apps from Joy and I am really happy with how they work, how easy they are, and support is always available. Also last talk with Jada was extremely smooth.
Oct. 23, 2025
I’ve been using the Joy Loyalty Program for a while now, and I’m extremely satisfied with the tool. It’s intuitive, effective, and has really helped us engage with our customers. A special mention goes to the support and especially Mirra and Hana, whose support is absolutely outstanding – incredibly fast, friendly, and always helpful. It’s rare to experience such a high level of service, and it truly makes a difference. Highly recommended!
Aug. 11, 2025
Easy layout for setting up our loyalty program. Got problems and support quick response. Appreciate their work and hopefully this app can help our business well.
Aug. 8, 2025
5/5 – Reliable, Effective, and Great Support This app delivers exactly what it promises: fast performance, smooth usability, and real results for improving revenue. It’s become a key tool for my workflow. Special thanks to Hana from customer support—she’s responsive, solutions-oriented, and makes every interaction effortless. A team like this makes all the difference. Highly recommend for anyone who values efficiency, impact, and solid support. A no-brainer choice!
Aug. 7, 2025
bruh... I came from wordpress + woocommerce + integration hell... this is so much better
Aug. 6, 2025
Joy have provided continued support from intergration to custom requests. We've only being using the platform for a month but very happy with the functionaility.
Aug. 1, 2025
Pretty good so far! Abby is exceptionally helpful! Every time she is my agent to help I know will get the best help from her. Thank you Abby!
Hi Canine Kitchen, Thank you so much for this great review! We're delighted that Joy has been working well for your loyalty program, and Abby will be absolutely thrilled to hear your exceptional praise. It's wonderful that you feel confident knowing you'll get the best help whenever she's your agent - that kind of consistent, reliable support is exactly what we strive to provide every merchant! Warm regards, The Joy Loyalty Team
July 30, 2025
A great assistant! Provided us with very convenient services and experiences. We are infinitely grateful!
July 29, 2025
I just started using this app today, but made the switch after using two other rewards programs that weren't meeting our needs. Joy offers more features at a better price and the customer service has been amazing. Audrey has been a great resource in getting things set up for our rewards program and subscriptions. Excited to continue using this app!
Hi Warm and Wooly, Thank you so much for this wonderful review! We're delighted that Joy offers the features and pricing that your previous rewards programs couldn't provide, and it's fantastic that you made the switch to our platform. Audrey will be absolutely thrilled to hear that she's been such a great resource in setting up both your rewards program and subscriptions. We're excited to support your loyalty journey and help you achieve the results you've been looking for! Warm regards, The Joy Loyalty Team
July 29, 2025
Une appli ultra complète, intuitive et puissante ! Le système de fidélité est parfaitement pensé pour booster l'engagement client, et le tchat est juste exceptionnel. Mention spéciale à Hana, ultra réactive, professionnelle et d'une empathie rare — un vrai bonheur d’échanger avec elle. Bravo à toute l’équipe, vous faites un super taf Je recommande les yeux fermés !
July 25, 2025
Your insights help us serve you better. Thank you for your support! Hana is the best
July 25, 2025
A solid loyalty app — simple to use and backed by amazing support! We chose Joy to power our loyalty program at Anton Loyal Companions, and we’re really happy with it. The app provides all the key features (points, rewards, referrals...) in a clean and easy-to-manage interface — even for non-technical users. Special thanks to Audrey from the support team, who was incredibly helpful, patient, and efficient during the entire setup process. Thanks to her, everything works as expected: our customers can now access their loyalty page, track their points, and redeem rewards with no hassle. We definitely recommend this app! — Thierry antonlc.com
Hi ANTON Loyal Companions, Thank you so much for this wonderful review, Thierry! We're really happy that Joy is powering your loyalty program successfully and that you find our platform simple to use with its clean, easy-to-manage interface. It's fantastic that all the key features - points, rewards, and referrals - are working seamlessly for your non-technical team. Audrey will be absolutely thrilled to hear your special thanks for being so helpful, patient, and efficient during your setup process. We're delighted that your customers can now easily access their loyalty page, track their points, and redeem rewards without any hassle! Warm regards, The Joy Loyalty Team
July 23, 2025
Audrey and Jade was awesome . They instantly and sponteniously helpmed me set up my Reward program. They are real team to work with
July 22, 2025
They helped a lot. Hana, Sonny, and others are all very fine. I'll continue to use joy, although there are some issues when setting up, but the support is timely and very helpful.
Hi Soul Lady, Thank you so much for this great review! Hana, Sonny, and our entire support team will be delighted to hear your kind words about their help. We're glad that even though you encountered some setup issues, our timely and helpful support was able to assist you through them. Your decision to continue using Joy's loyalty program truly means a lot to us! Warm regards, The Joy Loyalty Team