All reviews

Rating Breakdown

  • 5
    95% (1,659 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

May 21, 2022

Prakash was very helpful! Solved my issue quickly and promptly. Love my integration on my store. customers also love it

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Great app so far, and customer service is very quick and very helpful! Excited to see more features like "birthday" is coming soon!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

Prakash was quick to offer assistance when inquiring about app features! I am excited for the business to have a loyalty program!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Jasmine was wonderful and helped alot. Thank you. She was a absolute perfect help. I recommend this app. Thank you again

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

I'm loving the Joy: Loyalty Program app on my Shopify store MoonGoddessGifts.com. I just started using it and it is wonderful that I can customize the colors/theme. It has nice free loyalty, and rewards features, as well as new ones being added. Great customer service. Liz was very helpful! Thank you, Stacey

Using app

About 1 hour

Total reviews

32

Average rating

4.9

5 / 5 Share

Sept. 5, 2022

It is an easy App to use, and their customer service is excellent. I always have a good experience, they are always super nice and helpful, and Hana today was just just great!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2022

Hana was a great help in explaining and ensuring everything worked properly! Thank you again for all the help and im excited to use this new system within my business!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

Great app, I would highly recommend it and fantastic customer service. I appreciate your help, Esther!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2022

I needed help, the response was instant. Very helpful customer service...............................................

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

This app works great, easy for our customers to use and for us which is huge! The support is fast, friendly and super helpful. We are really happy using this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

Esther helped me turn on all of the Rewards programs and answered all my questions she was great! thank you

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

Abby was very kind, quick & knowledgeable. <3 Thank you for providing an amazing service! I can't wait to use this program!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Customer support agent Jasmine is quick and very effective in delivering information on all of my questions; very clear even with screenshots. The program is very straightforward!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Complacida con el servicio y amabilidad. Gracias Marcus por tu ayuda inmediata. Gracias Una Vez Mas.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Started using this app a couple months ago. Esther is really helping me to use and maximize the benefit of this app. Thanks Esther!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

May 12, 2022

I contacted customer support via chat and Prakash helped me out in a quick and easy process. Service was prompt and he met my needs in a timely manner.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Very helpful and responsive support team in helping me to enable features for the app. Fennic has been helpful in assisting me and answering my queries.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

Great, easy to use. I receive great customer service when i needed help. Looking forward to my customer using this reward program

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Great App! Super easy to use, Prakash was super helpful in getting all set up. I would HIGHLY recommend this app to anyone looking to start a rewards program.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Amazing app! It was very easy to install and configure. We had it up and running in minutes. Matches our theme perfectly! The customer service is great, we had a small issue and Tony fixed in minutes.

Using app

6 months

Total reviews

2

Average rating

5.0