All reviews

Rating Breakdown

  • 5
    95% (1,659 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

April 23, 2022

I used this app for rewards for my online store. The customer service was very helpful and answered all my questions.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2022

I just downloaded the app and Candace has been really helpful with the setup instructions, it looks exactly like what we were after for our shop.

Using app

19 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

April 22, 2022

Support is amazing! They are very quick to respond and help out with any questions. One of the best choices we have made for our website.

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 22, 2022

BEST loyalty rewards platform. It fits in seamlessly to our store, and the customer service is amazing. Thank you

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2022

first day using this app. Seems like a good app to have for Shopify store. Candace was really responsive and helped with the app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Super helpful, efficient service, all working perfectly. Very happy with this AVADA app and a couple of others! :)

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2022

I have recently started using the app. I must say the customer service is quick amazing! I cannot wait to see how Joy helps my store over time.

Store

Lavari

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

We have been getting a lot of positive feedback and more customer interaction thanks to Joy! Roger was very helpful in setting us up and we plan to use it for multiple things in the future. Service was very quick.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

I am using this app to help me build brand loyalty. I had to reach out to tech support and Esther helped to resolve my issue. I look forward to seeing favorable results from using the Joy: Loyalty App. Thank you!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2022

Ester was great to work with! Easy to use and friendly site. Customer support was right on top of my questions.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

i really love the customer service so far. i haven't really used the app yet to know. But i hava a good feeling about this

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

great app and excellent support Jasmine , easy and intituive. maybe if you can add an option to change point for products

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

This app is much needed for your business and it is for free. I hope this app continues to be free because everything is getting expensive. but overall it has great features and I will recommend this app.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

April 18, 2022

Wow, for a Free app this is amazing! I was able to get rid of an overpriced app I was using and the team was super responsive and got our royalty program up and running in no time.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Helpful and easy to use! Every other app is overpriced! They were very helpful and responsive. Thank you Jasmine!

Using app

6 months

Total reviews

7

Average rating

4.3

5 / 5 Share

April 17, 2022

Friendly UI with simple to use functions. Also, best live service I have seen so far with live chat staff Roger. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Amazing app and does exactly what it says! Removing branding is almost instant with responsive live chat agents. My favorite thing is that during my chat with Liz she helped remove their branding from my website. She did so while having a normal and civil conversation with me. Afterwards she noticed while doing one last review of my website that my reward pop up and live chat pop up over lapped and just offered to move it to the left. She then just did it for me. Unlike other companies that tell you how to do something or send an FAQ link she actually took the initiative and effort to handle it for me. This is something I will always support 100%. A Month or Two later I thought of a feature that I would like to have within their platform that they do not offer. Yet again, Liz was there to help me submit a ticket and get my idea down on paper. Only being kind and curious the entire time as we laughed over no one having asked for the feature before. \(0_0)/ Never the less the was attentive to every detail and made sure my needs were met. Could not ask for a better app with better staff.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2022

Thanks to Esther for helping me set up the app very quickly. Great customer service, friendly and fast. I’m very thankful that this app is available for free. Thank you for your help Esther! I am very happy with your service.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2022

Thank you Jasmine for super prompt response and big help ! Simple design, easy control, but many possibility.

Store

PADMA

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2022

Thank you Fennic for helping me with my issues. You solved my issues and did it very quickly. best customer service.

Using app

5 months

Total reviews

1

Average rating

5.0