Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,643
chart
#95
All reviews
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Nov. 19, 2025
We've been searching for a tool that can effectively boost customer loyalty and repeat purchase rates, and Joy perfectly meets our needs. Its points reward system has greatly motivated customer spending and engagement behavior. The backend data dashboard is very intuitive, clearly showing the conversions and revenue it has brought us. Compared to the value it delivers, the pricing is extremely reasonable. The customer support team responds quickly and resolves issues professionally. If you're still hesitating, I can say this is one of the best investments we've made on Shopify. Daniel, in particular, has been an excellent partner to work with—whenever I have any questions, he always follows up patiently and in great detail.
Nov. 19, 2025
Por el momento estoy contenta, aunque llevo pocos días. La atención al cliente es rápida y eficiente.
Nov. 19, 2025
Have only just installed it and so far the support by Sonny has been EXCELLENT ! Looking forward to getting this up and running soon.
Nov. 17, 2025
I love the app, and Hana has made my experience even better. Truly excellent service!
Nov. 14, 2025
Joy is an excellent app that allows you to build customer loyalty through various programs, very easy to use and user-friendly. Furthermore, the customer service provided by Audrey was wonderful and prompt, she was able to fulfill all my requests with precision in a very short time! Plus: I wrote to her a few weeks ago and she still remembered my needs, fantastic!
Nov. 11, 2025
Joy works well and has great customer service. I recommend them if you're looking for a loyalty program.
Nov. 11, 2025
Hana is great and helped me set up a lot of things with the app. For example, css text in the background for widget spacing, merging contacts from Yotpo, etc. The app took 5 hours to fully set up well. So far no glitches. I sent a text to some customers today and asked them to check out the program and not one customer complained about their experience (I sent the text to 500 people) and several people used their points to place purchases today so that app is already generating income. It's nice to have an app that's easy to use, fast support, and works without glitching. We will see how it pans out over the next few months but as of 2 days in, it's working as intended, much better than Yotpo (sorry Yotpo).
Nov. 10, 2025
i installed this app in my shopify store few months back after tested more than 4 loyalty apps. Really it have great funcions very satisfied perfeormance. Normally the previous used apps are manual reedem options like convert to coupon and withdraw. I found some apps that having mutomatic function to setup reedem for particular product or direct checkout reward but they are huge price or sales percentage based commision. But joy loyalty program satisfied my requirements with fixed cost efficient way. The support team also more faster responsive.
Nov. 6, 2025
Nov. 5, 2025