Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,744
chart
#522
All reviews
Rating Breakdown
March 16, 2022
Fennic helped me set up our loyalty app. Was very quick and helpful in his response and solution! Highly recommend
March 16, 2022
Great support and easy to use app. Fennic was amazing and super quick to answer my questions. Super recommend.
March 16, 2022
First of all, it's very easy to use. As a graphic designer, I love how they designed the UI and UX part of their page, plus the customer service is also very efficient and helpful! He helped me very quickly to solve my problems, I highly recommend this app!
March 16, 2022
I use the chat and spoke with Jasmin . She was extremely helpful and attentive. I cant say enough good things about her. She helped me answer a few issues I was having and was very proffesional throughout. I wish all company advisors were like this
March 14, 2022
This is a great APP. I finished my website layout with the help of Marcus, a staff member! He solved all my problems! Help me to improve my website, the layout is very beautiful, if you need a membership system, then you can try this APP!
March 12, 2022
This is my first time installing this app and so far it works good. I would recommend it to increase engagement on your website.
March 10, 2022
Their customer service is extremely helpful and super friendly. I look forward to having this app build a stronger relationship with my customers.
March 10, 2022
So far so good! Customer service is really quick and efficient. I am looking forward to using the app.
March 10, 2022
Just downloaded the App, so far it's great. Customer service is on point! Excited to share my reward program with my customers.
March 10, 2022
I am new to this app but Esther has been a great help so far. I will continue to learn more about this app!
March 9, 2022
I appreciate the speedy response. Thank you. I am new to this app and look forward to a great experience.
March 9, 2022
I really love this app and the ability to offer to my customers. Fennic with their customer support is great. Helped me with the features in a matter of minutes of me asking a question.
March 8, 2022
Great customer service - extremely quick response time. Use this app for my small business and highly recommend
March 8, 2022
I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)
March 7, 2022
I just started setting up the app. I had a few issues, but these issues were quickly taken care of by the customer service team. My review is solely based on customer service. I will come back with another review upon using the app for awhile
March 4, 2022
the support is very fast and very nice, really great for a free app. It is also very convenient to set up the points program! :) Good Job
March 3, 2022
Easy app to use, fast setup! Needed some help and Esther was able to get me squared away! Excited to introduce this to my customers!
July 31, 2022
I changed my theme and needed assistance. Prakash was great and was able to assist me very quickly! As always, customer service is amazing and I am enjoying being able to add this rewards program for my customers.
Feb. 27, 2022
I had a little trouble with enabling a feature & reached out for virtual assistance. i chatted with daisy & she was awesome. she introduced herself, asked what I needed assistance with & handled it in a timely manner. She was nice throughout the entire chat. & after helping, she made sure I didn't need assistance with anything else before ending chat.