All reviews

Rating Breakdown

  • 5
    95% (1,661 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

May 24, 2024

A fantastic app, great work guys.

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 16, 2022

Fennic helped me set up our loyalty app. Was very quick and helpful in his response and solution! Highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Great support and easy to use app. Fennic was amazing and super quick to answer my questions. Super recommend.

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 16, 2022

First of all, it's very easy to use. As a graphic designer, I love how they designed the UI and UX part of their page, plus the customer service is also very efficient and helpful! He helped me very quickly to solve my problems, I highly recommend this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

I use the chat and spoke with Jasmin . She was extremely helpful and attentive. I cant say enough good things about her. She helped me answer a few issues I was having and was very proffesional throughout. I wish all company advisors were like this

Store

LJVapes

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2022

This is a great APP. I finished my website layout with the help of Marcus, a staff member! He solved all my problems! Help me to improve my website, the layout is very beautiful, if you need a membership system, then you can try this APP!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2022

This is my first time installing this app and so far it works good. I would recommend it to increase engagement on your website.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

Their customer service is extremely helpful and super friendly. I look forward to having this app build a stronger relationship with my customers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

So far so good! Customer service is really quick and efficient. I am looking forward to using the app.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

Just downloaded the App, so far it's great. Customer service is on point! Excited to share my reward program with my customers.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2022

I am new to this app but Esther has been a great help so far. I will continue to learn more about this app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

I appreciate the speedy response. Thank you. I am new to this app and look forward to a great experience.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

I really love this app and the ability to offer to my customers. Fennic with their customer support is great. Helped me with the features in a matter of minutes of me asking a question.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Great customer service - extremely quick response time. Use this app for my small business and highly recommend

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

I just started setting up the app. I had a few issues, but these issues were quickly taken care of by the customer service team. My review is solely based on customer service. I will come back with another review upon using the app for awhile

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

the support is very fast and very nice, really great for a free app. It is also very convenient to set up the points program! :) Good Job

Store

Solo si

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Easy app to use, fast setup! Needed some help and Esther was able to get me squared away! Excited to introduce this to my customers!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2022

I changed my theme and needed assistance. Prakash was great and was able to assist me very quickly! As always, customer service is amazing and I am enjoying being able to add this rewards program for my customers.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2022

I had a little trouble with enabling a feature & reached out for virtual assistance. i chatted with daisy & she was awesome. she introduced herself, asked what I needed assistance with & handled it in a timely manner. She was nice throughout the entire chat. & after helping, she made sure I didn't need assistance with anything else before ending chat.

Using app

About 2 hours

Total reviews

1

Average rating

5.0