Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,744
chart
#522
All reviews
Rating Breakdown
Jan. 29, 2022
Literally works perfectly. First time I've ever had such a good experience with this type of plugin (for free!). I had a custom request and their support team (Drake) knew what I wanted and did it right away. So impressed.
Jan. 25, 2022
liz is good and effective ; she is responsive and able to solve my issues fast.. thank you to her..
Jan. 25, 2022
Great small, light-weight loyalty program for Shopify. Customer service is extremely helpful and friendly as well.
March 8, 2022
Thank you very much for this great app! It's completely FREE! Also, their customer service: Marcus, Drake, and Esther, are very fast and very much reliable. They worked on my requests in a blink of an eye! Great app! This is the 3rd time I asked customer service for a few questions. Thank you very much!
March 9, 2023
I had an issue with the pop up referral reward on mobile devices and Prakash worked with me until I was satisfied with the appearance of my store. The issue was quickly resolved!
Jan. 20, 2022
Great app. Marcus was incredibly helpful and fast to respond when I had a question. Synchs very well into store and is easy to use. I've tried previous programs but this one was the easiest to set up.
Jan. 20, 2022
I added this app to my store since I was looking for a good rewards app that is super use friendly and I found Joy. When I had questions I reached out to customer support and Marcus was very professional and he answered and cleared all my questions. I highly recommend this app. Thank you Marcus!
Jan. 19, 2022
THIS APP HAVE 10/10, 5 STARS!!! DAISY WAS REALLY HELPFUL. SHE HELP ME TO REMOVE THE AVADA BRANDING ON THE BOTTOM. SHE WAS VERY FAST SOLVING THE PROBLEM. THANKS DAISY FOR YOUR HELP.
Jan. 17, 2022
This app is a an awesome app to have if you desire to run a successful online business. The app is filled with so many tools that are created to take stress out of your work. To top it all of, the app is backed by an amazingly professional customer services team. Esther was very prompt in her response and provided the support and service I needed.
Jan. 17, 2022
Great app with a feature that doesn't exist on another app. As well, the support is very reactive. Thanks Drake.
Jan. 15, 2022
I love this app I use it for my online boutique it is sooooo easy to use customer service is fast and very helpful.
Jan. 13, 2022
La aplicación es genial, tiene las funcionalidades básicas para arrancar con un programa de lealtad y se puede integrar a tu página de cuenta. ¡El equipo de soporte técnico es una maravilla! The app is great to start a loyalty program. A great thing is that it can be added to the Account Page to work as a self-service for clients. Support team is great too!
Jan. 11, 2022
Awesome app. Easy to use and fast help. Esther is a great asset and great help to people with questions. Very quick and responsive. She is exceptional. I love this app already!
Jan. 9, 2022
Fennic was great in helping me out when I upgraded my theme. I will for sure use their services again.
April 27, 2023
Perfect App with a great customer service !! especially with HANA ! thanks for all if you want a simple fidelity program dont hesitate to DL this awesome app. Its really simple to create a fidelity program and publish
Jan. 4, 2022
I have used this app not for much long, but I can easily say that this app is incredible! I have talked with customer service and would like to thank "Drake" for amazing job! Thank you!
Jan. 1, 2022
Franchement, TOP. Cette application me permet de créer des points de fidélité pour mes clients. Elle se traduit en plusieurs langues et elle est très facile d'utilisation. Je la recommande vivement si vous désirez créer un programme de fidélité. De plus elle n'est même pas intrusive dans la e-boutique, que du bonheur et tout ça gratuitement. J'ai aussi contacté le support le 31 décembre et grosse surprise le 1er janvier, j'avais déjà une réponse. Merci à vous pour cette appli géniale.
Dec. 30, 2021
Easy set up, love the support , they are super fast with responding to you, New stores download now!
Dec. 10, 2021
This is one of the best apps when it comes to new store owners. They make things completely easy for you
Nov. 7, 2021
Would have been great but all text was not translatable. Couldn't translate even in code. That's a shame since most of it could be translated. Edit: customer support helped to translate all.
Hi there, Rainy here from AVADA. Thank you for your feedbacks. I saw you already translated almost text in our app. However, there are some labels not supported yet but we are actually adding them fully this month. And also, we can implement the translation for your right now so that you do not need to wait for the update. I sent you a follow-up email, kindly check it so that we can help you at the soonest! Best, Rainy