Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,679
chart
#107
All reviews
Review RSS Feed
Jan. 9, 2026
Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Thank you for this wonderful feedback! We are so glad Hana has been there for you on every question regardless of your plan - everyone deserves great support. Do not hesitate to reach out anytime!
Jan. 9, 2026
The app has many good features and can fit most eshop. CS (especially Hana) is really helpful on all our question and bugs fixing. I can get all support from them. Thank you so much.
Thank you so much! We are glad Hana has been helpful with all your questions and issues. We look forward to continuing to support you and your shop!
Jan. 8, 2026
Thank you for the 5-star rating! We are thrilled you are enjoying Joy. Do not hesitate to reach out if you ever need anything - our team is always here to help!
Jan. 6, 2026
Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
Jan. 6, 2026
Hana was so helpful with guiding me through an issue!
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
Jan. 6, 2026
I've started using Joy, and the customer service reps are fantastic. Hana has been really helpful in answering my questions and making customisations that suit my store. Looking forward to using the app long term.
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
Jan. 6, 2026
Audrey from Joy support saved the day! Issues resolved: - Fixed loyalty points glitch - Helped with rewards program setup - Answered all my questions patiently Joy app itself is amazing too - loyalty program boosted sales!
Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!
Jan. 5, 2026
A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!
Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!
Jan. 5, 2026
Great App and greatest Hana help
Thank you for the 5-star rating! We're thrilled you're enjoying Joy. Don't hesitate to reach out if you ever need anything — our team is always here to help!
Jan. 3, 2026
lighting fast support. Shout out to hana. I wish they enable other advance features on the basic plan.
Jan. 1, 2026
Thank you to Audrey for her patient and friendly support. The setup process was clearly explained, and the overall service experience was excellent.
Dec. 29, 2025
Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.
Dec. 25, 2025
Dec. 23, 2025
Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !
Dec. 23, 2025
Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.
Dec. 22, 2025
Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !
Dec. 22, 2025
We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store. What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free. Highly recommended if you are looking for a reliable app with excellent support behind it.
Hi there, Thank you so much for your wonderful feedback and for sharing your experience with the Joy app. We’re delighted to hear that everything worked exactly as you needed and that the setup felt smooth and intuitive. It’s great to know the features fit well with your Shopify store and support your goals effectively. We’re especially happy to hear your kind words about Hana. She’ll be thrilled to know that her responsiveness, patience, and guidance helped make your experience stress-free. Providing reliable support is something we truly value. Thank you again for the recommendation and for trusting Joy. We’re always here if you need any further assistance in the future. Best regards, Joy Team