Jubile:Makeup Beauty Cosmetics
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the fact that you HAVE to give them your credit card information just to look at what products they offer ( and there aren't that many of them) is ridiculous. Then when you try to unsubscribe, it is a 5 to 10 minute process with tons of popups, being asked over and over if you are sure you want to cancel, being required to imput your password twice and type CONFIRM as well as telling them exactly why you are cancelling. It is unnecessarilly hard which makes it seem like the business is trying to use some shady tactics. It was a bad experience. I only wanted to look at the product catalog and i got charged $1.99 from JUBILEE DROPSHIP for that.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and products to our customers. If you could share more about what went wrong, we would greatly appreciate it. Your insights will help us improve. Please reach out to us directly at [email protected], and we’ll do our best to resolve the issue.
ok
Thank you for your response! If you have any questions or feedback, feel free to share. We’re here to help and always eager to hear from our users. Your input is valuable to us!
Thank you so much for this App! Amazing i love this app and fantastic products as I've always dreamt of having my make up and perfume line
Thank you so much for your kind words! We’re thrilled to hear that you love the app and our products. It’s inspiring to know that we’re helping you get one step closer to your dream of having your own makeup and perfume line. If you have any ideas or feedback, we’d love to hear from you!
Thank you for the 5-star rating! Your support means everything to us!
great
Thank you so much for your kind review! We're thrilled to hear that you're having a great experience with Jubilee.
Super!
Wow, thank you so much for your enthusiastic review! We're thrilled to hear that you're having a great experience with us. We work hard to make sure our customers are happy and satisfied, and it means a lot to us that you're enjoying our products and service. If you need anything at all, please don't hesitate to reach out.
Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you're happy with your experience with us. If you have any feedback or suggestions, we'd love to hear them - we're always looking for ways to improve and provide the best possible service and products. Thanks again for your support!
need to give them your credit card to browse products lol
Sorry to hear that your experience with our app was not up to par! We understand that requiring credit card information to browse products can be frustrating and we apologize for any inconvenience this may have caused. At Jubilee, we're committed to providing a seamless and secure shopping experience, but we clearly missed the mark in this case. We'd love to make it right and would be happy to help you resolve the issue. Could you please DM us with more details so we can assist you further?
Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. We'd love to hear more about what happened and how we can improve. If you're willing, please feel free to reach out to us directly and we'll do our best to address any issues you encountered. Your feedback is valuable to us, and we're committed to providing the best possible service to our customers. Kindly reach out to us via email at [email protected] to get this resolved.
So far, its been a great experience, setup is easy and products are amazing!
Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations. If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate. Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!
Great
Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at [email protected]
It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware
I have reached out to you via email. Please response so we can resolve this for you. Thank you!
I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!! Initial review: I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing. We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever. This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.
Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.
The Experience is new but it looks like it's going to be marvelous
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.
best app
Thank you so much for your feedback! We are happy you like the app! If you have any questions feel free to reach out to us at [email protected]
AAA++++
Thank you so much for your feedback! We are happy you like the app! If you have any questions feel free to reach out to us at [email protected]
Too expensive. More expensive than Mac and Nars. Would not recommend.
Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to provide your honest opinion. We understand your concerns about the pricing of our products. Our goal is to offer high-quality items that provide value and satisfaction to our customers. While we strive to maintain competitive pricing, we also focus on using premium ingredients and innovative formulations.We hope you might reconsider and give us another chance in the future. If you have any further suggestions or specific concerns, please feel free to reach out to us directly. We are always here to listen and improve. I would love to give you a discount. Feel free to reach out to me at [email protected]
Very easy to use app. I really like the products. Very nice quality. Rochelle has been so helpful with any questions I have had. She is professional, quick to respond and has been wonderful to work with. Thank you Rochelle.
Having trouble with shipping and Rochelle was on it immediately.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.
Definitivamente é uma enganação.
Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado. Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável. Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em [email protected]? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.
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