All reviews

Rating Breakdown

  • 5
    66% (42 ratings)
  • 4
    11% (7 ratings)
  • 3
    3% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    20% (13 ratings)

Reviews with Text

  • 86% (56)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2024

Jubilee is an excellent way to get beauty products. Make your skin as beautiful as your personality is.

Store

My Store

Using app

1 minute

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

5 / 5 Share

March 15, 2024

Having trouble with shipping and Rochelle was on it immediately.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

1 / 5 Share

Feb. 1, 2024

Definitivamente é uma enganação.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado. Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável. Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em [email protected]? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.

1 / 5 Share

Dec. 21, 2023

A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at [email protected]. -Rochelle

5 / 5 Share

Dec. 2, 2023

Easy to use and set up

Store

MDM251

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. I'm glad you find the process easy. :D We'll be happy to help you achieve success with your own brand so feel free to reach out to us at [email protected]. -Rochelle

5 / 5 Share

Nov. 16, 2023

Rochelle is always so helpful and quick to reply!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Let us know if there is anything we can do to help you! :) You may reach out to us at [email protected]. -Rochelle

4 / 5 Share

Nov. 12, 2023

Pretty good thus far. The team at Jubilee were very helpfule when I had a situation. They helped resolve it promptly.

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your feedback! (smiley) We always make sure to provide the best customer support for you! So feel free to reach out to us if you encounter any roadblock at [email protected]. -Rochelle

4 / 5 Share

Nov. 5, 2023

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at [email protected] of you have any questions!

5 / 5 Share

Oct. 29, 2023

Store

My Store

Using app

2 days

Developer Reply

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at [email protected] of you have any questions!

5 / 5 Share

Oct. 29, 2023

perfect thanks

Using app

About 10 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at [email protected] of you have any questions!

5 / 5 Share

Oct. 7, 2023

Really good selection of products and really good shipping rates.

Store

My Store

Using app

About 8 hours

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our application to be an excellent dropshipping company. Your support and recommendation mean a lot to us. If you have any further suggestions or need assistance, please don't hesitate to reach out. Happy selling!

5 / 5 Share

July 18, 2023

Rochelle was very helpful and responds quickly to my question and all of my concern was solved. Rochelle friendly and helpful. Thanks so much for your hard work!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

5 / 5 Share

June 2, 2023

Excited for the Custom Branding products!! I've been searching for a drop shipping company that has all natural products! Can't wait for you to add more variety to the custom branding products!

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad you like it!!! Keep an ey on your email as we are launching more vegan and all-natural products! -Rochelle

5 / 5 Share

May 26, 2023

Love it, easy and effective process to use. I’m still discovering what it all entails, but I love it so far

Using app

2 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

5 / 5 Share

April 12, 2023

I JUST STARTED TO USED THE APP AND IF ANYONE LOOKING TO SETTING UP THEIR BEAUTY BRANDS jUBILEE BEAUTY IS THE ONE

Using app

About 19 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your endorsement. We're super glad to see that you already see Jubilee as the go-to app to build your brand. We're here every step along the way - just reach out via chat or email ([email protected]) if you need anything at all. Welcome to Jubilee! Shraddha

5 / 5 Share

March 23, 2023

I understand the concept of this app and would be a great addition to my shop, although once I found out it was not available for Canadian buyers, I deactivated the app before my free trial was up. Rochelle was able to help me with prompt responses, their customer service is great! I would be curious to see what more the app has to offer once it becomes available to Canadians.

Using app

9 days

Total reviews

3

Average rating

3.7

Developer Reply

We believe that effective communication is key to building strong and lasting relationships with our users. We're glad to know that Rochelle has been able to assist you effectively. We're always happy to help, join us again in Jubilee soon! - Irene

4 / 5 Share

Feb. 22, 2023

Overall the app is good with a decent selection of products. The onboarding popup checklist takes a long time to get rid of the onboarding checklist even after all tasks are completed.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi! Thank you for your feedback. Please reach out to me at [email protected] so I can help you with the checklist and get the reward for completing that! :) -Rochelle

1 / 5 Share

Feb. 9, 2023

very bad app. not even professional designers, take a long time to get own designer subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify. and of course still no refund.

Using app

10 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there! Sorry you had to go through all of that! Please reach out to me at [email protected] so I can assist you with your request. - Rochelle

5 / 5 Share

Feb. 9, 2023

Super easy app - branding looks professional. Pushed to my store seamlessly. I would highly recommend it.

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! Don’t hesitate to reach out to us at [email protected] if you need assistance. -Rochelle

4 / 5 Share

Feb. 9, 2023

Jubilee is great! Easy setup, good products, and fast support.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! Don’t hesitate to reach out to us at [email protected] if you need assistance. -Rochelle