Justuno ‑ Email & SMS Popups for Shopify

Justuno ‑ Email & SMS Popups

Email & SMS Pop-Ups For Lead Capture & Personalization

Rating

4.6

feedback

675

Reviews

chart

#293

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    38%
  • Less than a year
    45%
  • More than a year
    11%

Reviews Summary

Justuno has received mostly positive reviews from users who appreciate the team's consultative approach, effectiveness in improving conversion rates, and responsive customer service. Users have highlighted the value of the managed services, particularly mentioning positive experiences with team members like Miranda and Travis. However, there are some negative reviews mentioning issues with glitches, difficulties in customization, and challenges with canceling subscriptions. Overall, Justuno seems to excel in providing personalized support and effective tools for enhancing online marketing strategies, although there are areas that may require improvement in terms of app functionality and customer service.

Highlights

Positive user experiences with the team's consultative approach and effectiveness in improving conversion rates
Responsive customer service and value of managed services
Issues with glitches, customization difficulties, and challenges with canceling subscriptions

Rating Breakdown

  • 5
    80% (539 ratings)
  • 4
    13% (88 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (28 ratings)

Reviews with Text

  • 100% (672)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

We've had a great experience with Justuno. The company is much more than a tech solution - although the technology is great. The team really works with you in a consultative way and they do everything they can to help you succeed. It's totally different than most of the tech solution companies we've worked with where you pay for the tech and that's basically it. We really enjoy working with the team and value their insights.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

JustUno has been a great solution for guiding customers where we want them on our site and capturing leads. I especially enjoy working with both Miranda and Travis on some complicated workarounds and special creative projects. They are extremely responsive, knowledgable, and always friendly. :) We have seen great results and our customers have been taking action thanks to these workflows. Thanks to JustUno team's support and guidance, our pop ups are optimized and effective.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2025

Justuno has been a great way to improve our conversion rate and email capture. Managed services with Miranda has allowed us to move faster than we had originally planned

Using app

Over 1 year

Total reviews

4

Average rating

3.8

1 / 5 Share

June 16, 2025

I suddenly started getting weekly emails for my "reports" despite not even having this app installed. If I did install it, it was probably a couple years ago. Why the sudden emails that I was unable to unsubscribe from? I emailed support asking to have my account deleted every week that I received this email about 4 times. No answer. No help. Just continued emails every single Monday I could not opt out of. I had to install this app just to delete my account finally and figured I'd also warn anyone who despises annoying emails and zero support to try another app.

Using app

6 minutes

Total reviews

17

Average rating

4.7

Developer Reply

We're sorry that you're still receiving the emails. They're transactional performance emails but you can choose to not receive them in your account settings. We've also set up filters so that inactive accounts like yours will not receive them in the future.

5 / 5 Share

June 16, 2025

Miranda was great with their managed service! super quick and helpful!

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

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