Justuno ‑ Email & SMS Popups
Collect more email and SMS with smarter and better popups
Rating
4.6
feedback
676
chart
#308
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
1%
-
Less than a month
38%
-
Less than a year
45%
-
More than a year
11%
Reviews Summary
Justuno has received mostly positive reviews from users who appreciate the team's consultative approach, effective technology, and responsive support. Users have highlighted the app's ability to improve conversion rates, capture leads, and enhance customer engagement. The managed services, especially with team members like Miranda and Travis, have been praised for their effectiveness in optimizing pop-ups and creating unique flows. However, there are some negative reviews mentioning issues with glitches, clunky interface, and challenges in customization. Some users have also expressed dissatisfaction with the customer service, particularly in terms of responsiveness and billing.
Highlights
Review RSS Feed
All reviews
Dec. 17, 2025
We've had a great experience with Justuno. The company is much more than a tech solution - although the technology is great. The team really works with you in a consultative way and they do everything they can to help you succeed. It's totally different than most of the tech solution companies we've worked with where you pay for the tech and that's basically it. We really enjoy working with the team and value their insights.
Aug. 19, 2025
JustUno has been a great solution for guiding customers where we want them on our site and capturing leads. I especially enjoy working with both Miranda and Travis on some complicated workarounds and special creative projects. They are extremely responsive, knowledgable, and always friendly. :) We have seen great results and our customers have been taking action thanks to these workflows. Thanks to JustUno team's support and guidance, our pop ups are optimized and effective.
July 2, 2025
Justuno has been a great way to improve our conversion rate and email capture. Managed services with Miranda has allowed us to move faster than we had originally planned
June 16, 2025
I suddenly started getting weekly emails for my "reports" despite not even having this app installed. If I did install it, it was probably a couple years ago. Why the sudden emails that I was unable to unsubscribe from? I emailed support asking to have my account deleted every week that I received this email about 4 times. No answer. No help. Just continued emails every single Monday I could not opt out of. I had to install this app just to delete my account finally and figured I'd also warn anyone who despises annoying emails and zero support to try another app.
We're sorry that you're still receiving the emails. They're transactional performance emails but you can choose to not receive them in your account settings. We've also set up filters so that inactive accounts like yours will not receive them in the future.
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