Justuno ‑ Email & SMS Popups for Shopify

Justuno ‑ Email & SMS Popups

Email & SMS Pop-Ups For Lead Capture & Personalization

Rating

4.6

feedback

674

Reviews

chart

#307

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    38%
  • Less than a year
    45%
  • More than a year
    11%

Reviews Summary

JustUno has received a mix of positive and negative reviews from users. Many users have praised the app for its effectiveness in guiding customers, capturing leads, improving conversion rates, and providing excellent customer service. The managed services, especially with account managers like Miranda and Travis, have been highlighted as valuable for quick implementation and support. Users appreciate the tool's power in creating effective campaigns and the ability to connect with customers. However, some users have faced challenges with the app being glitchy, difficult to customize, and experiencing issues with saving changes and staying live. Despite responsive support, these issues have led to frustration and time wasted for some users.

Highlights

Effective in guiding customers and capturing leads, improving conversion rates
Positive feedback on managed services and customer support
Challenges with app glitches, customization difficulties, and issues with saving changes
Mixed experiences with customer service responsiveness and cancellation processes
Appreciation for the tool's power in creating effective campaigns and connecting with customers

Rating Breakdown

  • 5
    80% (539 ratings)
  • 4
    13% (89 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 100% (672)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 19, 2025

JustUno has been a great solution for guiding customers where we want them on our site and capturing leads. I especially enjoy working with both Miranda and Travis on some complicated workarounds and special creative projects. They are extremely responsive, knowledgable, and always friendly. :) We have seen great results and our customers have been taking action thanks to these workflows. Thanks to JustUno team's support and guidance, our pop ups are optimized and effective.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2025

Justuno has been a great way to improve our conversion rate and email capture. Managed services with Miranda has allowed us to move faster than we had originally planned

Using app

Over 1 year

Total reviews

4

Average rating

3.8

1 / 5 Share

June 16, 2025

I suddenly started getting weekly emails for my "reports" despite not even having this app installed. If I did install it, it was probably a couple years ago. Why the sudden emails that I was unable to unsubscribe from? I emailed support asking to have my account deleted every week that I received this email about 4 times. No answer. No help. Just continued emails every single Monday I could not opt out of. I had to install this app just to delete my account finally and figured I'd also warn anyone who despises annoying emails and zero support to try another app.

Using app

6 minutes

Total reviews

17

Average rating

4.7

Developer Reply

We're sorry that you're still receiving the emails. They're transactional performance emails but you can choose to not receive them in your account settings. We've also set up filters so that inactive accounts like yours will not receive them in the future.

5 / 5 Share

June 16, 2025

Miranda was great with their managed service! super quick and helpful!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2025

Highly recommend Justuno they have created some really effective flows. I also had the pleasure of working with Miranda in their managed services program who worked with me to create unique pop ups.

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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