All reviews

Rating Breakdown

  • 5
    97% (560 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2023

App did exactly what I needed it to do. Alex was extremely helpful when I got stuck. Would definitely recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us a positive review. We are thrilled to hear that our app did exactly what you needed it to do and that our support team, specifically Alex. Thank you for recommending our app and please feel free to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Feb. 13, 2023

support was quick to help when I had some issues with displaying the button. The whole process took less than 5 minutes.

Using app

11 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to leave a positive review. We are glad to hear that our customer support team was quick to help you with your issues and that the whole process took less than 5 minutes. Thank you for choosing KaktusApp and please feel free to contact us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Feb. 10, 2023

good customer service. helpful and kind people. thank you for all your help. will now use this for my website.

Store

SÜ1

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our customer service team! We are delighted to hear that you found our team helpful and kind in providing assistance, and that you are now planning to use our app for your website. Thank you again for choosing KaktusApp. We look forward to serving you and helping you grow your website. Best regards, KaktusApp team

5 / 5 Share

Feb. 10, 2023

This app is easy to set up campaigns and the service is friendly and patient to resolve your problems.

Store

RYAMEN

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and customer service team! We are thrilled to hear that you found our app easy to set up campaigns with and that our customer service team was friendly and patient in resolving any problems you had. Thank you again for choosing KaktusApp. We look forward to serving you in the future. Best regards, KaktusApp team

5 / 5 Share

Feb. 9, 2023

Very good! And good technical support. Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks a lot!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and technical support team! We are thrilled to hear that you found our app very good and that our support team was able to assist you effectively. We are committed to providing a high-quality, user-friendly experience, and we appreciate your kind words and gratitude. Thank you again for choosing KaktusApp! Best regards, KaktusApp team

5 / 5 Share

Feb. 8, 2023

Great and quick service. Made it work within seconds. WIll recommend this app to others as well :):)

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app and service! We are delighted to hear that you found our team to be great and quick in resolving any issues you had, and that we were able to make the app work for you within seconds. At KaktusApp, we are dedicated to providing our users with a seamless experience, and we appreciate your recommendation to others. Thank you again for choosing KaktusApp. We look forward to serving you and your referrals in the future. Best regards, KaktusApp team

5 / 5 Share

Sept. 22, 2023

So easy to use! We were set up in minutes and the customer support is second to none. I had a query and Vitalli responded and fixed them immediately at 6pm on a Friday evening! I would highly recommend!

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and customer support! We are thrilled to hear that you found our app easy to use and that our customer support team was able to promptly address and resolve any queries you had. Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future. Best regards, KaktusApp team

5 / 5 Share

Feb. 3, 2023

Great customer service and answers questions quickly! If you need to set up pre-orders, this is your place!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and customer service! We are thrilled to hear that you found our team to be great and responsive in answering your questions quickly. Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future. Best regards, KaktusApp team

5 / 5 Share

Feb. 3, 2023

Very professional chat support service! Very professional chat support service! Very professional chat support service!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our chat support service! We are delighted to hear that you found our support team to be very professional. Thank you again for your kind words and for choosing KaktusApp. We look forward to serving you in the future. Best regards, KaktusApp team

5 / 5 Share

Feb. 2, 2023

Fantastic solution to keep your sales going and super easy to use, very intuitive. Customer service is amazing.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a positive review and for sharing your experience with our app and customer service team. We are happy to hear that our customer service team has provided you with amazing support. We always strive to provide the best possible experience to our customers, and it is great to hear that we have met your expectations. Thank you for choosing KaktusApp, and please do not hesitate to contact us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Feb. 2, 2023

I reached out to them about settings and it was a simple fix. Great customer support, Fast response.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving a positive review and sharing your experience with our customer support team. We are happy to hear that we were able to provide you with fast and helpful assistance, and that the issue was resolved quickly. We strive to provide our customers with the best possible experience and we are glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, KaktusApp team.

5 / 5 Share

Feb. 2, 2023

So far, the setup has been easy (with the only limitation being that I couldn't select a Draft product to check the setup on). It seems to work well so far.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your feedback with us. We are glad to hear that the setup process has been easy for you, and that our app seems to be working well so far. Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Feb. 2, 2023

Customer service on this app is absolutely top! Andrian, from the support team, promptly replied to all of my questions. In terms of functionality, it gets the job done but it can definitely get improved. The fact that the product quantity needs to be set to 0 and you have to manually track the orders from the Kaktus app is kind of of a thumbs down for me. This app does get the job done though. Another thing i think it can be improved is the way that the widget gets loaded into the DOM. It should probably get loaded during page load and not after. That way , when loading the product page, everything displays smooth and you won't see the pre order button replacing the original buy/add to cart button

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your feedback with us. We are thrilled to hear that you found our customer service to be absolutely top, and that Andrian was able to promptly reply to all your questions. We appreciate your feedback regarding our app's functionality. We are constantly looking for ways to improve our app, and we will take your suggestions into consideration as we continue to make updates and improvements. Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Feb. 1, 2023

This app is excellent. The customer service is very friendly and helpful. I contacted them and they were able to resolve my issue in no time. Highly recommended.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app and customer service team! We are thrilled to hear that you found our app to be excellent and our customer service to be friendly and helpful. We are glad that our team was able to quickly resolve your issue and ensure that you have a great experience with our app. Thank you for recommending us to others. Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app. Best regards, KaktusApp team.

5 / 5 Share

Jan. 31, 2023

Customer Service was a great help in first time use! Look forward to getting acquainted with this tool

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We are glad to hear that our customer service team was able to provide great help during your first-time use of our app. At KaktusApp, we strive to provide top-notch customer service and user-friendly apps that meet the needs of our customers. Please do not hesitate to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Jan. 31, 2023

Support was available right away and helped me fix some settings in just minutes. They were helpful, informative and quick! This is the app to add!

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that our support team was available right away and was able to quickly help you fix some settings. Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app. We look forward to serving you in the future. Best regards, KaktusApp team.

5 / 5 Share

Jan. 31, 2023

Great customer service via chat. First pre-sale is up and it was easy to setup. Thank you for the help today.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you found it easy to set up your first pre-sale, and that our support team provided great customer service via chat. We are always here to help and ensure that our customers have the best experience possible with our app. Thank you for choosing KaktusApp! Best regards, KaktusApp team.

5 / 5 Share

Jan. 31, 2023

Perfect App. Fast and polite support! Exaclty what i was searching for my out-of-stock products! Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We are thrilled to hear that you found our app to be perfect for your needs, and that our support team provided fast and polite assistance. Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app. Thank you for choosing KaktusApp, and we look forward to serving you in the future. Best regards, KaktusApp team.

5 / 5 Share

Sept. 13, 2023

I needed assistance with fixing my product listings and Help Rep (Vitalli) came online and got it resolved quickly. Thanks so much.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you received excellent customer service from Vitalli and that he was able to assist you until your questions were fully answered and your problem was resolved. Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing KaktusApp, and we look forward to serving you in the future. Best regards, KaktusApp team.

5 / 5 Share

Jan. 30, 2023

first time download pre-ordr apps. This one is very easy to use so far. Hope it will works smoothly all the time.

Store

moment.

Using app

31 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We are glad to hear that you found our pre-order app easy to use and we hope that it continues to work smoothly for you. Please do not hesitate to reach out to us if you have any questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app. Best regards, KaktusApp team.