Kangaroo: Loyalty and Rewards
Reward customer loyalty and boost sales with Kangaroo
Rating
5.0
feedback
21
chart
#1,603
All reviews
Rating Breakdown
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Dec. 19, 2024
Easy to install, with step by step help from real people. Our POS customers love the loyalty scheme and leave their own 5* reviews quoting the scheme. From a business user perspective, the help desk is probably the best I've ever come across. Actual real people are on the other side of the chat and genuinely understand and are able to help with any problems. We exchanged our card loyalty scheme for a digital one, the price is pretty much on par with our card costs, but the digital version provides so much more....linking our physical store customers with our online store is a functionality we would never have gained from our card system.
Dec. 6, 2024
Convenient and easy to work around with the apps setting. Also great support from Kangaroo team, Mario Tahan.
Dec. 2, 2024
Nadim was very helpful setting up my campaigns and getting on a call to answer any questions I had.
Nov. 25, 2024
We've been with Kangaroo rewards for 2 years now and the customization and ease of use has been the best for us.
Nov. 21, 2024
We've been with Kangaroo rewards for 4 years now, they are always there to answer any question, the app works great and the pricing is unmatched.
Using app
Almost 4 years
Total reviews
4
Average rating
5.0
Oct. 31, 2024
Impressed by the team’s professionalism and seamless service! They make everything so easy to access for clients—highly recommended!
Oct. 25, 2024
Great solution for business! The service and staff support in on the highest level. Definitely can recommend Kangaroo for the business enhancement and growth.
Aug. 7, 2024
Excellent customer service. The team is always supportive and guarantees full service, quickly responding and resolving issues. The loyalty program is very helpful for rewarding your customers, and the features on Kangaroo can be very beneficial and entertaining for them.
Aug. 7, 2024
May 24, 2024
We have been using Kangaroo for about 9 months now. It works very well and the customer service is excellent. We use it on both our website and POS. Using on POS is tricky because of Shopify inflexibility but Kangaroo will help overcome this. I recommend this app
Jan. 8, 2024
I have been using the Kangaroo Rewards loyalty program on Shopify for the last 6 months and I love it!. My customers are loving the loyalty program and starting to engage more with the points system which means I can reward my customers for their loyalty, which has helped me keep them coming back for more and more. The nice part about Kangaroo is that I can customize the rewards and points system to my business and offer personalized incentives to my customers and then notify them where they are in their rewards to encourage them earn more points (shop more) This system is a game changer for me because it also allows me to integrate with several programs on Shopify. I use Lightspeed with my storefront system, Klaviyo for marketing and Judgeme for reviews and each one seamlessly works together with Kangaroo. This way if my customer shops in store and online they will acquire points under one system and not lose or miss out on rewards. They love the fact that they get points for shopping in store or online. There are not many rewards programs that offer this service. Lastly, I would highly recommend Kangaroo for their Customer Service which is exceptional! I have worked with Mario from the beginning and he is AWESOME! He has been so patient with every call when I needed help with any question. I can't thank him enough for assisting me with my questions and all the other suggestions he has offered to help me reach my goals for the program and my business. Hats off to him for Exceptional customer service. Overall, I highly recommend Kangaroo Rewards loyalty program!
Nov. 15, 2023
Excellent customer service. The app works like a dream and I've never had an issue with it. I'd highly recommend this to any e-commerce brand looking for a great loyalty program.
Nov. 13, 2023
Excellent service à la clientèle. Nous avons fait confiance à Kangaroo est pour le moment nous le regrettons pas.
Nov. 10, 2023
So far the app works according to my expectations which is great. The customer service team has also been very accommodating to certain requests to make sure the rewards program works and functions how we would like it.
May 23, 2023
I have been using the Kangaroo Rewards loyalty program on Shopify for a while now, and I must say it has been a game-changer for my business. One of the biggest challenges I faced before implementing this program was retaining customers. However, with Kangaroo Rewards, I can now reward my customers for their loyalty, which has helped me keep them coming back for more. The program is easy to set up and use. I can customize the rewards and points system to suit my business needs and offer personalized rewards to my customers. The program also integrates seamlessly with my Shopify store, which makes it easy to track customer activity and reward them accordingly. Since implementing Kangaroo Rewards, I have noticed a significant increase in sales. Customers are more likely to purchase from my store knowing that they can earn rewards and redeem them for discounts or free products. The program has also helped me attract new customers and build a loyal customer base. Overall, I highly recommend the Kangaroo Rewards loyalty program on Shopify to any business owner looking to increase customer retention and boost sales. It's a must-have for any online store