All reviews

Rating Breakdown

  • 5
    79% (108 ratings)
  • 4
    12% (17 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (7 ratings)

Reviews with Text

  • 99% (135)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2020

Katana has been extremely helpful with tracking production steps and material inventory. Thanks to Katana, our process is more efficient and organized.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! šŸ’Ŗ

4 / 5 Share

Jan. 27, 2020

We are still in the setup phase, so I am unable to speak fully to how Katana works. What I can say, though, is that every concern we have brought to them, they have implemented a fix in short order, already had the resolution in their development schedule, or have otherwise been very open and helpful. A+ on customer service. I look forward to finishing implementation. It looks like it's going to be a really fantastic solution for us. I gave them 4 stars because we are still waiting on a few of the new developments that are important for us, such as separated user roles. Currently, there is only one user type and there is no customization available for who has access to which portions of the app. There is no separation of duties.

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

We are working on the few missing features to make sure we grow big and strong together! šŸ’Ŗ

4 / 5 Share

Jan. 27, 2020

Katana has revolutionised our business. We are now able to accurately cost our manufacturing, have everyone know exactly when materials will be in and how long before products are ready. As a small business this has saved us countless hours and headaches. It is a bit of a learning curve though, and a slightly smoother integration with shopify and shipping (dpd, royal mail etc) interface would be really helpful, hence the taking off one star.

Using app

2 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for the feedback! šŸ’Ŗ

5 / 5 Share

Jan. 26, 2020

Katana has been a game changer for us. If you are a small manufacture this is the solution you have been looking for. This application continually gets better with more features added all the time. If you are small and need to get a better hold on your inventory levels in a way that will allow you to rapidly expand in the future I highly suggest getting this application.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the support!

5 / 5 Share

Jan. 22, 2020

This app has been a lifesaver for us. The Katana team are constantly improving as per customer feedback. It can only get better from here. The dashboard is easy to use and understand and the team is fast to answer and help with any concerns.

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you and we hope to keep growing together with you!

5 / 5 Share

Jan. 21, 2020

We had been shopping for an ERP system that was appropriate for our manufacturing business, but many of the systems were expensive and had more features than we needed. Katana provided us with a more affordable option that also helped guide development of our inventory system and helped us determine the profitability of our products. They also provided helpful onboarding assistance.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the kind words!

5 / 5 Share

Jan. 21, 2020

Katana support is terrific. Katana is simple, clean, and effective. Easy to use. When we have encountered questions, Katana has been very responsive with support. No app is perfect, however Katana's team makes it a real winner.

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much! We do our best daily to be as responsive and helpful as possible. šŸ™‡

5 / 5 Share

Jan. 22, 2020

Katana has transformed the backend of my business in ways I didn't even know were possible. I'm a candle/beauty product maker and keeping track of all the grams and ml of the hundreds of ingredients I use was a nightmare. I was spending money on reordering product I didn't need and forgetting to order what I was actually out of! Katana is keeping me aware of what I have in stock and what I don't. And the cost per item and recipe tracker?! AMAZING. I've been searching for years for an app that would do everything that this app does and finally found it. I was a little afraid of that $99/month fee, but honestly? I've probably SAVED double that so far just in knowing what to order!! Legit can't say enough amazing things about this. The only thing I can't figure out is bulk changing product prices for finished items, but hey. If that's the only gripe I can think of, that's amazing! GET. THIS. APP. :) ***Updating my review! After I said here that I couldn't figure out bulk edit the default sales prices, Hannes reached out to me to let me know that I actually can!! Superb customer service and attention to detail. If I could give a million stars, I would! :)

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We really love helping cool beauty companies grow! šŸ’Ŗ

4 / 5 Share

Jan. 21, 2020

Great app. Exactly what I needed to manage my manufacturing and inventory. I did not put a 5 star just because the system is a bit slow, but overall it is a great app.

Using app

3 months

Total reviews

18

Average rating

4.7

Developer Reply

Thank you! Definitely working on to make the system even faster and smoother! šŸ’Ŗ

5 / 5 Share

Jan. 27, 2020

We, not only sale products, we manufacture most of them, it was never easy not only run the inventory but the production orders and raw materials, we have more than 600 raw materials, we got a chat with Chris who was very helpful and spend the time we need to understand what can we accomplish with Katana, Now we are preparing all the Excels to import and hopefully first weeks of January we will have our whole production and inventory manage by katana. January Update: We started to upload all the info and create the BOA and Bundles, so far everything was working as promised, great customer service and adding more functions to the app constantly, we are able not only control inventory and production for all e-commerce product but also we have a big B2B operation and be able to control stock and inventory for that part of the business its a big plus. Great APP, I fully recommend Katana for business any size.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Here to help you succeed and we'll do our best to get you fully integrated to Katana! šŸ™ŒšŸ¼

5 / 5 Share

Sept. 30, 2019

I've been using katana for a few months now and so far I'm really liking it. It's great for managing order production. I use it to manage all my made to order orders. It has a lot of features I'm not currently using but I hope to use them in the future. They are also always updating the app which is great and working to make it better everyday. Customer service is great as well!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! Made to order is where Katana comes in very-very handy! Glad yo hear you will keep growing with us šŸ’ŖšŸ¼.

4 / 5 Share

Sept. 30, 2019

I can only give 4 stars so far because some features I need are not there yet. (i.e. The order notes aren't imported from Shopify) But I can't say enough how great the customer service is. Any concern I had they are working on a fix for. This is so much better than the many spreadsheets we were using in the past. It compiles the jobs of many people and makes life so much easier!

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your feedback! We are working hard to roll out new features every week and hope to have all your needs to be covered very soon! Thanks for growing with us! šŸš€

4 / 5 Share

Sept. 26, 2019

Overall, I have enjoyed using Katana. It allows you to keep all your inventory and finished goods in one place, and keep track of what needs done and what is at a good stock level. My only complaint is that it is a little confusing to see true stock numbers, because you have to go to the stock page and sort through all the variables (made, making, sold but still on your shelf) to see what your true number is. It has simplified our inventory management, and I would recommend it to someone looking for some help in streamlining and tracking their supplies and goods.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the nice feedback! šŸš€

5 / 5 Share

Sept. 26, 2019

As our business has grown, it's been more and more difficult and time consuming to track raw material inventory. With the fast growth, it's hard to get a feel for when we need to place an order for something. Katana allows us to easily see exactly how much raw material we have on hand. We also rely on the app to track finished good inventory and to create our daily production schedule. I also love how it tells us our profit margins for each individual fragrance (we make candles!). It integrates well with our bundles and sample packs too!

Using app

2 months

Total reviews

10

Average rating

4.3

Developer Reply

Thank you for the review and hope we have a long and awesome journey together! šŸš€

4 / 5 Share

Sept. 25, 2019

The advantage to using your app is we see how it can help our business grow and know where are money is being spent. The disadvantage is the time difference and having to wait for response or get up at an odd time for training, also we have had problems uploading.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the feedback! Regarding support hours we have some great news - our US-based Customer Success team starts in a week. This definitely makes communicating and training a lot more convenient for all.

4 / 5 Share

Sept. 10, 2019

Good app for basic inventory management. But if you need to also management production, tracking bill of material usage and component stock levels, then Katana is a GREAT app. A fraction of the cost of other systems and a much better UI for getting work done fast and moving on to something else more important. A bit simple at the moment, which is good and bad, but the team is evolving the app and service regularly making this an app worth investing your time and efforts. It is a 4 star now for a few of the elements it is missing and will be a 5+ star in the next few months as they get more features on line.

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the support and hope we keep growing together! šŸš€

5 / 5 Share

Sept. 10, 2019

We are very happy with Katana, it has been instrumental in moving our small business away from spreadsheets to manage our inventory levels. The system is built very elegantly, allowing for flexibility and excellent traceability. Great overview of manufacturing orders, progress and stock levels to prevent any out of stock situations. The support team are very responsive and knowledgeable.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the support! šŸ™ŒšŸ¼

5 / 5 Share

May 14, 2020

After a year of using Katana, the five stars stand! They listen to my needs and provide upgrades that address them. Their software is intuitive, fast and easy to use, and provides a structure that insists on best practices. Katana is one of my best assets.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Super happy to read this kind of feedback! Thank you!

5 / 5 Share

Sept. 9, 2019

This has integrated seemlessly with Shopify, and we now get a current view of stock levels enabling us to schedule both purchasing and manufacturing

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support!

5 / 5 Share

Sept. 5, 2019

I had been working for a short period with the app, but it has been great !! I have 750 different products with 3 finishings and different materials and it is very helpful to have all this information at hand and control product process, orders, materials purchases. What is amazing is to be able to have all my material and labour calculated per every order. When I was exploring the app they took all the time to walked me through the app and make it applicable to my business, it was very good to see them trying to understand my business and provide some input. Regarding support always answering in a very short time. In general, for anyone who is a manufacturer, this is an app is going to help a lot controlling the process, I highly recommend this app. It is worthy to explore it if you have doubts.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We are happy to hear that your production has been improved by Katana! 😊