All reviews

Rating Breakdown

  • 5
    81% (125 ratings)
  • 4
    12% (18 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (4 ratings)
  • 1
    4% (6 ratings)
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5 / 5 Share

Jan. 27, 2020

We, not only sale products, we manufacture most of them, it was never easy not only run the inventory but the production orders and raw materials, we have more than 600 raw materials, we got a chat with Chris who was very helpful and spend the time we need to understand what can we accomplish with Katana, Now we are preparing all the Excels to import and hopefully first weeks of January we will have our whole production and inventory manage by katana. January Update: We started to upload all the info and create the BOA and Bundles, so far everything was working as promised, great customer service and adding more functions to the app constantly, we are able not only control inventory and production for all e-commerce product but also we have a big B2B operation and be able to control stock and inventory for that part of the business its a big plus. Great APP, I fully recommend Katana for business any size.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Here to help you succeed and we'll do our best to get you fully integrated to Katana! πŸ™ŒπŸΌ

5 / 5 Share

Oct. 28, 2019

As a small manufacturing business, I needed to get an accurate handle on the cost of my goods sold and make inventory management easy and integrated with my shop and Xero. Just playing with Katana, I found it intuitive and it provides the insights I need. Communication from them re queries is super quick and helpful.

Using app

About 1 year

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for the support! πŸ’ͺ🏼

5 / 5 Share

Oct. 1, 2019

Katana is an excellent solution for small manufactures who sell directly on Shopify. From the raw materials to the sale of the final product, Katana manages and tracks every detail so you don’t have to.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We love merchants selling on Shopify, keep going πŸ’ͺ🏼!

4 / 5 Share

Sept. 30, 2019

We have been using Katana for almost a year now. It does not yet have all the features we need, but it has grown rapidly. The Katana team is amazing with technical support and follow up. They are really dedicated to customizing the software so all styles of manufacturing and processing are considered. After using a variety of different inventory systems, we were happy to find Katana!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! As you mentioned, we really are rolling out new features on a weekly basis and hope to have everything you need covered very soon!

5 / 5 Share

Sept. 30, 2019

I've been using katana for a few months now and so far I'm really liking it. It's great for managing order production. I use it to manage all my made to order orders. It has a lot of features I'm not currently using but I hope to use them in the future. They are also always updating the app which is great and working to make it better everyday. Customer service is great as well!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! Made to order is where Katana comes in very-very handy! Glad yo hear you will keep growing with us πŸ’ͺ🏼.

4 / 5 Share

Sept. 30, 2019

I can only give 4 stars so far because some features I need are not there yet. (i.e. The order notes aren't imported from Shopify) But I can't say enough how great the customer service is. Any concern I had they are working on a fix for. This is so much better than the many spreadsheets we were using in the past. It compiles the jobs of many people and makes life so much easier!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback! We are working hard to roll out new features every week and hope to have all your needs to be covered very soon! Thanks for growing with us! πŸš€

4 / 5 Share

Sept. 26, 2019

Overall, I have enjoyed using Katana. It allows you to keep all your inventory and finished goods in one place, and keep track of what needs done and what is at a good stock level. My only complaint is that it is a little confusing to see true stock numbers, because you have to go to the stock page and sort through all the variables (made, making, sold but still on your shelf) to see what your true number is. It has simplified our inventory management, and I would recommend it to someone looking for some help in streamlining and tracking their supplies and goods.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the nice feedback! πŸš€

5 / 5 Share

Sept. 26, 2019

As our business has grown, it's been more and more difficult and time consuming to track raw material inventory. With the fast growth, it's hard to get a feel for when we need to place an order for something. Katana allows us to easily see exactly how much raw material we have on hand. We also rely on the app to track finished good inventory and to create our daily production schedule. I also love how it tells us our profit margins for each individual fragrance (we make candles!). It integrates well with our bundles and sample packs too!

Using app

About 1 year

Total reviews

9

Average rating

4.2

Developer Reply

Thank you for the review and hope we have a long and awesome journey together! πŸš€

4 / 5 Share

Sept. 25, 2019

The advantage to using your app is we see how it can help our business grow and know where are money is being spent. The disadvantage is the time difference and having to wait for response or get up at an odd time for training, also we have had problems uploading.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the feedback! Regarding support hours we have some great news - our US-based Customer Success team starts in a week. This definitely makes communicating and training a lot more convenient for all.

4 / 5 Share

Sept. 10, 2019

Good app for basic inventory management. But if you need to also management production, tracking bill of material usage and component stock levels, then Katana is a GREAT app. A fraction of the cost of other systems and a much better UI for getting work done fast and moving on to something else more important. A bit simple at the moment, which is good and bad, but the team is evolving the app and service regularly making this an app worth investing your time and efforts. It is a 4 star now for a few of the elements it is missing and will be a 5+ star in the next few months as they get more features on line.

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the support and hope we keep growing together! πŸš€

5 / 5 Share

Sept. 10, 2019

We are very happy with Katana, it has been instrumental in moving our small business away from spreadsheets to manage our inventory levels. The system is built very elegantly, allowing for flexibility and excellent traceability. Great overview of manufacturing orders, progress and stock levels to prevent any out of stock situations. The support team are very responsive and knowledgeable.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the support! πŸ™ŒπŸΌ

5 / 5 Share

May 14, 2020

After a year of using Katana, the five stars stand! They listen to my needs and provide upgrades that address them. Their software is intuitive, fast and easy to use, and provides a structure that insists on best practices. Katana is one of my best assets.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Super happy to read this kind of feedback! Thank you!

5 / 5 Share

Sept. 9, 2019

This has integrated seemlessly with Shopify, and we now get a current view of stock levels enabling us to schedule both purchasing and manufacturing

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support!

5 / 5 Share

Sept. 5, 2019

I have a small soap and skincare manufacturing company. Katana has been perfect for coordinating my Shopify sales, inventory, raw materials and even accounting with Quickbooks. The integration is simple to set up. Customer service is outstanding. I always hear back within 24-48 hours.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and support! πŸ™ŒπŸΌ

5 / 5 Share

Sept. 5, 2019

I had been working for a short period with the app, but it has been great !! I have 750 different products with 3 finishings and different materials and it is very helpful to have all this information at hand and control product process, orders, materials purchases. What is amazing is to be able to have all my material and labour calculated per every order. When I was exploring the app they took all the time to walked me through the app and make it applicable to my business, it was very good to see them trying to understand my business and provide some input. Regarding support always answering in a very short time. In general, for anyone who is a manufacturer, this is an app is going to help a lot controlling the process, I highly recommend this app. It is worthy to explore it if you have doubts.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We are happy to hear that your production has been improved by Katana! 😊

5 / 5 Share

Jan. 21, 2020

This app is exactly what we have needed for a long time. Whilst researching what was available on the market, Katana definitely came out on top in terms of value for money and functionality. It has increased our workflow efficiency tremendously. The developers bring out new functions regularly which is awesome. I have found their assistance pretty useful too.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Your support is much appreciated! πŸ™ŒπŸΌ

5 / 5 Share

Sept. 5, 2019

Great App! I love how simple it is to use. It has helped my business become way more efficiente! I higly recomend this app for any small manufacturing operation!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Happy to hear that! Thank you for the support! 😊

5 / 5 Share

Sept. 5, 2019

We (Range Leather) have fully integrated with Katana, Shopify and Quickbooks for the entirety of our manufacturing process and have been using it for about 6 months now. This software is amazing and the features keep coming. The customer service is amazing and Chris even would make videos for me explaining my questions.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the support! πŸ™ŒπŸΌ

4 / 5 Share

Sept. 5, 2019

This app is prefect for my business. It helps tack all my inventory, from material to finished products. The integration with Shopify is seamless. As soon as I make a product in Katana it adds it to the inventory on my Shopify website. Only negative I could give is the price. $99 a month is pricey and had to justify if it was worth it. This is the only reason I didn't give 5 stars.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your thorough and honest feedback! We try to adjust the price so we can satisfy the feature needs of quickly scaling businesses, yet keep it accessible for smaller and growing businesses. Hope the app justifies the price for you more and more each month!

4 / 5 Share

Sept. 5, 2019

I have been using Katana for a couple weeks now and it really has all the tools to make tracking my inventory and keeping up with production so much more efficient. It takes some getting use to, but Chris has been so helpful through this process answering my questions and even jumping on a call when we just couldn't figure out how to fix the problem I was having over messages.

Using app

About 1 month

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for sharing your experience and we really do go all-in on making our customers succeed with Katana! πŸ“ˆ