Kin Custom Fashion Dropshipper
White Label Marketplace & Print On Demand | Kin Custom
Rating
3.8
feedback
85
chart
#3,366
All reviews
Rating Breakdown
Review RSS Feed
July 9, 2020
UPDATE: Rating to 5 stars as the product is great quality. I highly recommend using the custom tag sets if you can. They look great and really strengthen the look of your brand. The only thing we don't like is that if you add a custom product and a wholesale product to your store and the customer buys one of each then your custom tag sets won't be utilized. So both products will show up with the Kin Custom branding even if you created one of the products yourself. Hopefully this can be fixed. Otherwise great app and I highly recommend. UPDATED - After submitting my review I was contacted by Echo and received a detailed response to the issue I was having with getting my order properly imported. Thank you for getting back with an appropriate response that actually resolved my issue. Now I'm looking forward to receiving my custom apparel to see what the quality is. Will update with 5 stars once I confirm the quality of apparel. I think this app is going to be a great choice for us if the quality of apparel is as good as it looks in their promos. Unfortunately, after having an unresolved issue with the FIRST order I have to delete. Don't want to risk hurting my brand with bad customer experience. Very sad because I was so happy when I found this app.
Hi Pinkskate, We would like to extend our sincerest apologies for your recent issue with importing orders. Our goal is to provide our business owners with a high quality of service and we are so sorry you didn't get that. We'd like to hear more about your issue, as it is unique and we don't want it to happen to anyone else. Our Customer Experience team will be reaching out to you via email to further discuss how to correct it. - Kin Custom
April 27, 2020
I don't get the bad reviews either. I've used a TON of Shopify apps and this is one of the few reviews I'm leaving. It was really easy to set up my products and import to Shopify. Then I ordered samples and just got them. LOVE, LOVE, LOVE! Excited to sell these.
Hi Redsoil, We are so glad to hear that setting up was easy and we love the African prints you have listed in your store! We are excited to have you as part of the Kin Custom Family of Creators. Keep designing, Kin Custom
March 23, 2020
I don't get the bad reviews. I was wary of using kin custom based on some negative reviews. I'm glad I tried them. Their products are awesome, the quality is great. The prices are fair and the branding option for the price is very good too. I would recommend and hope to deal with for more products on the future
Hi Fair Dinkum Fashion, Thank you for your review! We are so glad you are happy with our service and we will continue to provide quality products. We can't wait to see what you create! -Kin Custom
March 9, 2020
Finding a manufacturing company in footwear that doesn't require a minimum order is very difficult. Not only do they not require a minimum, but I use their private label to have all of my branding including the shoe box and different places of the shoe like the insole. I ordered a sample and received it within 6 days. I personally did a wear test for 2 weeks and not a single complaint. The shoes are beyond comfortable and even with a small scuff, I spot cleaned it without my print being affected. They're durable and it's been great giving my customers affordable footwear options.
Hi Encore Kicks, Thank you for the kind review! We're so glad you enjoy our footwear and custom branding sets. We encourage every shop owner to order samples first and love to hear that the testing phase was seamless. Keep up those great designs! -Kin Custom
March 4, 2020
Their quality is amazing!! Even with the polyblend tees, they feel exactly like cotton!!!! I'm excited to see the product lineup for this year.
Hi Harper Tee's & Apparel, Thank you for the positive review! We're happy that you're happy with the quality of our products and we strive to keep it up! We can't wait to see what you create! -Kin Custom
Feb. 12, 2020
Prior to this review the stars would've been at 5, but we have run into a snag and not sure what is going on behind the scenes to solve our problems. We've been trying to reach you guys the past couple of days but no response. We're aware the virus outbreak has wreaked havoc in the supply chain especially overseas but thought that someone would be able to get back to us from the OH location. We've also attempted to contact you on FB but nothing yet. We have ordered samples from you guys in the past to gauge fit and quality, but as of this hour - all of our previously created merch and designs have disappeared from the site via Shopify and on the full site (it doesn't matter which). Some of these designed products were going to be presented on our site, but with the uncertainty now, that cannot happen. Prior to this time, the site was easy to use and the quality of products on offer was proper - and never had a problem with customer service. Please let us know something so that we can proceed accordingly. Help? **** Edit 12/2/2020 KC has reached out to us and have been abundantly helpful in attempting to resolve our issues and at the very least to provide information as to what is going on behind the scenes so we're not completely in the dark. We appreciate the quick follow up and response from KC and will continue to do business with them. Our rating goes to 5 stars.
Hi Drivn Apparel, We're happy to report our Customer Experience team has restored your designs and offered you a discount! Please check your e-mail for that promo code. Also, if you haven't yet whitelisted us, we recommend adding our domain to make sure we don't end up in your spam. Check out this resource (https://knowledge.kincustom.com/knowledge/whitelist-domain) if you need help on how to do this. Again, we sincerely apologize for the inconvenience. -Kin Custom
Nov. 13, 2019
Nice choice of products and very beautiful mockups! Customer support is helpful and quick to response.
Hi Kettukas, Thanks for your kind review! We're pleased to hear that you love the products and our mockups, and that our Customer Experience team was helpful to you. Can't wait to see what you create! -Kin Custom
Sept. 30, 2019
I have had this app for a little but now, just started adding some products to it. We sold out first item through them last week. Was very impressed with shipping time! Our customer was also very happy with the product. I also like the White Label service and that we can brand out products with our logo. Will be expanding our offerings through them
Hi dMart Gear, Thanks for the review! We're happy to hear you're looking to expand your offerings with our services. We love your shop, and especially your Halloween products! If you're interested, we also offer wholesale products you can add to your store in minutes, with additional discounts of up to 45% off. Thanks again! -Kin Custom
Sept. 30, 2019
So far so good on these products. Out of all the POD services, I hope and pray this is the one for me and my t shirt business.
Hi WhiteRiceCowboy, Thank you for your review! We're happy to do business with you and hope you find what you're looking for in our services. We also offer white label services and custom branding sets for only $1.99 so you can customize your apparel with your own brand logo. Let us know if you have any questions. We're here to help! -Kin Custom
July 22, 2020
so far kin has been great for my company. the quality of prints are great. i really love that they offer white labeling also.
June 5, 2019
So far Kin Custom has been great. I would say that the only thing I can suggest is more products and variants (color options). I would love to utilize Kin Custom for all of my products, but due to this matter have to use other companies. Besides that, the service has been great, first product received was very good quality, and the site is very easy to use.
Hi Human Clothes Project! Thank you so much for sharing what you love about us, but also how we can improve! We are committed to serving our merchants and creators so we value your feedback. A member of our Customer Experience team will be in touch to get additional details from you. - Kin Custom
July 11, 2019
I adore this app, customer service is responsive and replies quick, I ordered 2 samples and the product quality was excellent and it came out exactly as I designed in the mockup & delivery was in less than a week. I highly recommend & you can view both samples @ https://tieflyclothing.com/products/teachers-pet-royal-pallette-kids-hightop-canvas-shoe & https://tieflyclothing.com/products/teachers-pet-collection-sparkle-kids-tee!!! Tie - Fly Clothing approved & appreciated!!!
Hi Tie- Fly Clothing! Thank you for your review! Everything you mention is exactly what we strive for to make your experience seamless and provide the quality your customers want in a product. Keep it up, we love what you're doing! - Kin Custom
April 9, 2019
I love the app. Very easy to use. Great variety of products with design gallery. I highly recommend it.
March 29, 2019
Would recommend using this if you like to design.Good printing quality and service.I'm very confident using this app to design and fill my store with products.
March 28, 2019
I love the app and kin! All of here products have great quality. I just wished the all over print shirts and hoodies were bigger in size. You can order a 2XL and it'll feel like an XL.
March 11, 2019
I have been a member of KC since 1 year ago. I am so happy to find kin_custom on Shopify app, It is easier to use and effective. Here is a perfect starting point for product design and branding. Fairly priced and has most of the customization you'd eat with a variety of options.
March 20, 2019
I just started using this app. It is so easy to create and upload products to my Shopify store. We customized great quality shirts and shoes for our staff. Keep on the great efforts to make our life easier!
March 6, 2019
It links all your product designs to your collections in every size and color with a click of the button. Also the clothing is printed digitally which is really good, Especially bomb jacket, Incredible!! I received sample and I must admit I was not expecting such a great product! I’ll definitely recommend this to my friends. This is going to make it super easy for us to add merch to our brand. Awesome I’m definitely going to print neck labels on all products to make nicely branded clothing.