All reviews

Rating Breakdown

  • 5
    96% (532 ratings)
  • 4
    4% (20 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 90% (499)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2025

Kite has been wonderful for add-ons and freebies on our promo campaigns. And when I've had issues, their customer support (and, recently, Janet) has been quick to help resolve them. Highly recommend.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Very helpful.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Très simple d'utilisation et bonne partie gratuite

Store

Perles du Ciel

Using app

3 months

5 / 5 Share

Nov. 4, 2025

Great customer service! They got back to me quickly and followed up throughout assistance. Great app too.

Store

NAJEAU

Using app

Almost 2 years

5 / 5 Share

Nov. 4, 2025

Excellent support — they solved my problem quickly and efficiently

Store

Bare Kind

Using app

About 3 hours

5 / 5 Share

Nov. 4, 2025

Store

COCO88

Using app

31 minutes

5 / 5 Share

Nov. 4, 2025

Very helpful and fast!

Store

PaintlyKit

Using app

28 minutes

5 / 5 Share

Nov. 3, 2025

Great support!

Store

ALHUMAIRA

Using app

5 months

5 / 5 Share

Nov. 3, 2025

simple, effective, and actually useful. And the support team is super helpful! recommend

Store

南良H&H - 石墨烯科技

Using app

3 months

5 / 5 Share

Oct. 31, 2025

I had a great experience with Kite’s support team! Janet was incredibly helpful and found a solution to my issue very quickly. She was friendly, efficient, and made the whole process easy. The app itself is also super useful for running free gift promotions at checkout. It works exactly as expected. Highly recommend both the app and their amazing support team!

Store

GELCARE

Using app

About 5 hours

4 / 5 Share

Oct. 31, 2025

App works great, multiple discounts are possible, integration is easy. Great support team. We could create : - Automatic free gift after X amount spent - Automatic discount for products in X collection after adding X products from that collection - Automatic free gift for specific variants added And all of this while applying the discounts according to the customer tag. I'm removing one star because sometimes the discounts don't work right away and I have to get in contact with the team, it would be easier for me to be more autonomous on the app and not having the team double check.

Store

Najel

Using app

About 1 year

5 / 5 Share

Oct. 30, 2025

easy to use. without errors.

Store

BIGTENT

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Store

Scene

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

I am a Kite user since a couple of months. I have set up some basic offers and it is going well so far. I must say that the support team is quite active, and helpful. That's a huge plus. Since this is a new store, I do not have much data to share. May be I'll revisit the app in a month or two, and share my experience again. If you re looking for a quick and easy app installation with basic offers such free gift, BOGO, bulk discounts, etc. I do recommend Kite.

Store

1969

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Wonderful customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Very good Support Team and knowledgeable Staff and solve my issue in few minutes.. also best app for Running good offers..

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Using app

2 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Oct. 29, 2025

Thanks for great customer support ad custom solutions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Using app

Over 1 year

Total reviews

6

Average rating

5.0