All reviews

Rating Breakdown

  • 5
    95% (731 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 86% (666)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2026

Customer support was very responsive and patiently helped us resolve many issues!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 17, 2026

添加中文翻譯

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 17, 2026

Efficent customer service and well resolved!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

The Kite app has been an incredibly valuable addition to our store. The app itself is powerful, but what really sets it apart is the team behind it. They are unbelievably responsive, always willing to dive in, help troubleshoot, and even assist with customizations that go beyond standard support. Their willingness to go the extra mile consistently impresses us. Kite offers far more flexibility than Shopify’s native options, allowing us to run more effective promotions that truly support our goals. On top of that, the entire suite of Skai Lama apps has been a huge help in improving our workflow and boosting conversion across the board. Highly recommended for anyone looking for reliable tools backed by a team that genuinely cares!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2026

Customer service quickly helped me understand how to implement the promo I was trying to set up! Very helpful!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

JANET was amazing, she helped me prepare the discount and went extra mile. We appreciate the support

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2026

Great app, quick support, many options, no complaints

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 12, 2026

Works well and easy to use. The one thing for now that I'd appreciate added is for the "free gift" option: When there's a total threshold for the gift to be added and the customer removes items, the item should be automatically removed from the cart. As it is now, the items remains in the cart and goes up to full price.

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 11, 2026

Janet from Skai Lama was so efficient, helpful and polite. A pleasure to take assistance from - 5* support.

Store

SKIIIN

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2026

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2026

Super easy to use and set up. Support team instantly responsive as well!

Store

PALME

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2026

Great app with useful features and responsive support. Helped improve our cart experience.

Store

Cescie

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

I had a great experience with Kite. Their team is very responsive and replies quickly whenever we reach out. They helped us resolve our issue smoothly and guided us through the process step by step. Really appreciate their prompt support and professionalism.

Store

JiViSa

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

March 10, 2026

Very helpful staff - I needed help repositioning my widget and someone helped me within minutes and got it dialed in for us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

Great back end support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Janet was great to work with even if we didn't get the issue resolved.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Jannet's service is excellent, with a warm attitude and high efficiency in handling issues. I will consider purchasing the paid version because of this. However, it would be better to inform the store owner about which settings have been adjusted when assisting with the adjustments, so that they can know which parts of the store have been modified.

Store

Annoell

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2026

Tanu is incredible!!! Customer service of 10 and KITE app it's genius

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

Great app and very easy to use. Kite Discount makes it simple to set up flexible discount campaigns in Shopify, even for more complex promotions. Setup was quick and the app works reliably. Support is also fast and helpful. Highly recommended.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

This is a fantastic app. It saved me alot of time setting up a promotion. It's very powerful and has many options to create wonderful promotions and discounts. And the support was quick and very helpful. I would recommend this plugin to anyone who wants to setup promotions that are more than the standard offered by Shopify.

Using app

4 months

Total reviews

3

Average rating

5.0