All reviews

Rating Breakdown

  • 5
    68% (52 ratings)
  • 4
    9% (7 ratings)
  • 3
    14% (11 ratings)
  • 2
    5% (4 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 100% (77)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 27, 2021

The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.

Using app

4 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi Nick, Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers. You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly. Please don't hesitate to reach out to [email protected] with questions. -Annette (Director of Customer Success)

3 / 5 Share

Dec. 15, 2020

I’ve had difficulty being able to use the marketing tool. Y’all submitted one ad, now it’s saying I need to give permission to connect you to Facebook

Using app

6 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 10, 2020

The app is very clean, functional, and easy to use but it does not seem to offer anything above and beyond what is already included in Shopify's native cart recovery tool.

Using app

1 day

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 17, 2020

Love Shopify and all of their add on software options!!!! K.I.T. - K.I.T. Carts work great, very intuitive! -mdp

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 8, 2020

Unless you can set up a reminder email for the abandoned shopping cart there is no advantage to using your program over what is built into Shopify. Please request this as a matter of urgency.

Using app

4 days

Total reviews

3

Average rating

4.3

5 / 5 Share

July 19, 2020

i used the app for recovered carts. i think the app is great and easy to use. i am just starting my shopify store and this made it easier

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2020

Great app. The team at Kit Karts super responsive and helpful whenever we have needed to reach out to them. We're already seeing an increase in our conversions using Kit Karts. Highly recommend.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 27, 2020

Kit Karts, and Kit, and Ping (the suite of products) cracks the code for social media marketing managers who aren't social media experts, by providing a simple "friendly" user interface that handles, or offers to handle, important chores such as following up on abandoned carts (in the case of Kit Kart) or presenting for yes/no decision opportunities to place ads on FB or IG or via email. I think these apps are of good and demonstrable value especially compared to the cost of hiring someone to handle any of this stuff.

Using app

About 1 month

Total reviews

5

Average rating

5.0

3 / 5 Share

Nov. 26, 2019

I just added the app. So far I have high expectations. I will make sure to update the rate for this app in a few days, once I see whether or not it is improving sales at my website - www.stivalishoes.com

Store

STIVALI

Using app

11 days

Total reviews

9

Average rating

4.0

5 / 5 Share

Nov. 15, 2019

Fab app, with Christmas coming, I wanted help to retain customers who abandon carts. Very helpful and was even helped to personalise the recovery email. Excellent service! Very pleased I chose Kit Karts

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

So far so good! Very simple to set up initially (super simple to configure). I will update again after our trial period. Waiting to see if it makes a difference compared to my (previously used) abandoned cart emails. Support is extremely responsive and very helpful. We can use our logo and brand colors. Nice!

Using app

5 days

Total reviews

17

Average rating

5.0

5 / 5 Share

July 18, 2019

The Kit Karts app was simple to set up and is highly affordable. The messages sent to clients reminding them of their abandoned cart was simple and straight. Although the email doesn't use heavy graphics or colors, It was functional.

Using app

29 days

Total reviews

4

Average rating

5.0

3 / 5 Share

July 12, 2019

I used this app to get more paying customers and sale products but there is no sale ...and I don’t get any report via email ( I had sign for this service)

Using app

9 days

Total reviews

1

Average rating

3.0

5 / 5 Share

July 3, 2019

I installed it as its the easiest app to use for all in one services. Thanks kit for making this app for less tech savvy merchants.

Using app

3 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2019

I love that this app allows you to see what products the customer had in their cart. Also, it gives you the date and time the customer abandoned the cart.

Using app

23 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 12, 2019

So far this is a great app, I like the fact that it sends out emails to customers automatically, for whatever the need is.

Using app

4 days

Total reviews

7

Average rating

4.4

3 / 5 Share

June 1, 2019

I think t should be nicer template for that, its very simple comparing to other apps. they need to make a better design.

Using app

7 days

Total reviews

8

Average rating

4.5

5 / 5 Share

May 15, 2019

I haven't had any drop cart to check out how it is working. I just had your company check it to see if it was installed correctly.

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 24, 2019

It does what it is supposed to do. It's main limitation is that abandoned cart emails can only be sent once per day. We ended up removing it on that basis, but it was fun interacting with the app via Kit.

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 22, 2019

***** Good APP.

Using app

About 1 month

Total reviews

6

Average rating

4.7