All reviews

Rating Breakdown

  • 5
    68% (52 ratings)
  • 4
    9% (7 ratings)
  • 3
    14% (11 ratings)
  • 2
    5% (4 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 100% (77)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2019

Kit is awesome, love everything about it has made my life so much easier! you guys rock keep up the great work

Using app

5 minutes

Total reviews

2

Average rating

4.5

2 / 5 Share

April 10, 2019

I thought it would help better with advertising. The ads don't look any better than what I do and have very bland text. Also not sure what population they are being sent to. Keep getting a message from Kit saying "shirts are up 35%"; that's great but I don't sell shirts. I also am using KitKarts and notice a BIG discrepancy between the number of emails getting sent out to the actual number of customer adding to the cart. One email sent out this morning, Shopify counted 14 cart additions yesterday.....

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Rickie, I just wanted to offer a little clarification. Kit Karts will alert you to any customer that has an abandoned cart, this means a customer will have added their email address during the checkout process, but did not complete the purchase. This is the same definition that Shopify uses, so your abandoned cart number on Kit Karts should match the abandoned cart metric on Shopify. When you note the number of customers adding items to their carts but not making it to checkout, you are looking at your "abandoned shopping sessions". An abandoned shopping session is a really important metric for your store, but unfortunately Kit Karts won't have a record of those emails that can be included in the daily send. One last note, although we make a Kit skill (an app that works with Kit) we are different developers so we won't be able to assist you with your marketing or ads with Kit, however you should certainly give that feedback to the Kit team, so they can offer some help or tips and tricks. Please let us know if you would like us to help you make any changes to your Kit Karts templates or add a promo code to the email text and we will be happy to help. ​ ​Team ShopPad

1 / 5 Share

March 29, 2019

The app has NOT helped me get customers to buy what they have left in their shopping cart. Not happy with it.

Store

BijouxB

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 2, 2019

I really hope this app helps my store to recuperate lost and abandoned carts. I have several lost carts

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

Just installed! I had staff help me get it running which was super nice of them. Hoping to start seeing some results!

Using app

About 10 hours

Total reviews

7

Average rating

5.0

3 / 5 Share

Feb. 16, 2019

I don’t really like the design of the recovery email, they’re basically just text. And the minimum characters for this review is 100, not impress.

Using app

3 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 2, 2019

Seems to be a great ap so far, seems to be easy and helpful. I wish I didn't have to leave such a long review

Using app

3 days

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 25, 2019

It’s been really helpful and I get great advice. I look forward to advertising advice and kit gives me goals. Highly recommend Kit. I get information and get stats on my shop and customers. I have been using it for a week and looking forward to more.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

Just installed app 30da. free trial. Will grade app afterwards. So far it's easy to install and works well.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2019

Love this app. Super easy to navigate and use, it's very useful whilst growing my online business.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2018

very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 24, 2018

I LOVE it! Started using it today and already recovered a customer!!!!! Definitely worth it!!!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

customer service is very helpful. I asked them to write HTML code for me, which was promptly done. Now waiting to recover my lost abandoned karts.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2018

Kit reminds me daily with a text that folks abandoned cart. Our recovery is higher than Shopify average

Using app

Over 1 year

Total reviews

7

Average rating

4.4

4 / 5 Share

Dec. 1, 2018

EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXITEXIT EXIT EXIT EXITEXIT EXIT EXIT EXITEXIT EXIT EXIT EXITEXIT EXIT EXIT EXIT!!!!!

Using app

4 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2018

It feels easy. Just started with it. The set up prices on computer was done easy. We will see how it works with targeting abandoned cart.

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

This app is an easy hands off way to make money by mining abandoned carts! Easy install and easy to use!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

I love Kit automatic email campaign respond app! And thank you for such a great marketing tool. This is great...

Using app

About 1 hour

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 4, 2018

I have done some test purchases on my site. Kit karts sent me an email for each item I didn’t purchase without any photo of the product. I think it would be great if it could limit one email per customer with all of the things that were abandoned (including photos) in one email. Otherwise it’s a helpful tool for sure!

Using app

4 days

Total reviews

2

Average rating

3.5

1 / 5 Share

Nov. 1, 2018

never used but they chard me , no support , stay away from this app, try to clam back my money no answer

Using app

2 months

Total reviews

4

Average rating

3.0