Kiwi Size Chart & Recommender
Create on-brand size guides, tables, and fit recommenders
Rating
4.8
feedback
992
chart
#549
All reviews
Review RSS Feed
July 25, 2024
Quick response and good support. Special thanks to Bunny who helped us configure the application.
Hey there Maison Close - FR and team! Thank you so much for sharing your experience with Bunny! He works hard and loves to help, we'll make sure that he gets the recognition he deserves. If you need help with anything else, you know where to reach us!
July 24, 2024
Easy to use and understand and the tutorial was clear and short and concise.
Hey there ELROI clothing and team! Thank you for the wonderful feedback! We're glad that you had an effortless experience setting up our app. If you need any help or have questions, feel free to reach out to us by clicking on the chat widget within the app. Thank you for choosing Kiwi!
July 29, 2024
7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.
I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better! Hannes Bez | Director of Customer Experience
July 20, 2024
Great experience. Will recommend
Hey Serene Clothing Goods and team! Thank you so much for recommending our app, this helps us a lot! If ever you need any help, please feel free to reach out to us! Thank you for choosing Kiwi!
July 13, 2024
We have just started using Kiwi Size Charts & Recommender app, so far we like the functionality better than our previous size charts app, and the support team is really fantastic! They are very fast and efficient, solved all our issue with set up! Definitely recommend this app to anyone looking for a size charts solution for your store.
Hey HOMIESMARBELLA and team! We appreciate the wonderful review! Your kind words helps us a lot and serves as fuel for us to continue to do our best! If you need further assistance, you know where to reach us! Thank you for choosing Kiwi!
July 11, 2024
Fantastic Support and the APP has everything you need for size-charts & recommender
Hi Frankster and team! We're glad to hear that our support team was able to help you out! We'll continue to do our best to ensure that you get all of your sizing needs from our app. Thank you for choosing Kiwi!
July 11, 2024
very good
Hey Ordained and team! Thank you for taking the time to leave us a review! Can you tell us how we can make your experience better? Your feedback helps us continue to improve our app and we would love to hear your input. We look forward to hearing from you soon!
July 9, 2024
The app seems to have all the features I need and it's really easy to use; however, everything is very slow to load and change.
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation. We made some recent changes to improve speed and performance - I'm hoping that would solve your main headache. Hannes Bez | Director of Customer Experience
July 6, 2024
loving it
Hey there THE VOGUE APPARELS! We're loving your review as well! Thank you so much for sharing your experience here with us, we truly appreciate it. If you need any help or have questions, please don't hesitate to reach out to us!
July 6, 2024
Love this app, you can change anything you want and make it how you want it. The customer support helps you with any problem you have + fast response!
Hey there Pure London and team! Thank you so much for your kind words! Our team is dedicated to providing an excellent customer experience, and we're glad to hear that you've had a positive experience with our fast responses. If you have any more feedback or need further assistance, please feel free to reach out to us anytime.
July 6, 2024
Excellent App and the Customer Support is Amazing!
Hey Dogs and Cats Boutique! Thank you for your wonderful review! It was a pleasure chatting with you. Your feedback means a lot to us, and we truly appreciate it. Rest assured, we will ensure that our team receives the recognition they deserve for their hard work. If you have any further needs or questions, please don't hesitate to reach out to us!
July 6, 2024
good for large production
Hey there Peraan team! Thank you for taking the time to leave us a review! We appreciate the feedback and thankful for the support! Please feel free to reach out to us if you need any help!
July 3, 2024
Great
Hi Cabana team! Thank you for the 5-star review! We appreciate the support.
July 2, 2024
good
Hi Albelie team! Thank you for taking the time to leave us a review! Could you tell us more about the you experience you had while using our app? Your feedback is very important to us and we are always eager to find ways to improve our app. We hope to hear from you soon!
June 26, 2024
This app is perfect for what we needed it for. Support was terrific and worked with us to fine tune it to our exact and unique needs. So happy with the result!
Hi Renegade Hoof Boots and team! We're glad that our app was a perfect match for your store's needs! It also makes us very happy to know that our support team was able to help out and provide you with the customizations you need. If you need help or have any questions, please don't hesitate to reach out to us!
June 21, 2024
First impression is great.
Hey there for Valor and team! Thank you for sharing your feedback! Can you tell us more about your experience? Is there anything specific that you think needs to be improved? We hope to hear from you soon!
June 20, 2024
The best app for size chart and service is amazing. Very prompt and accurate resolution.
Hey there PALLAVI SWADI and team! We're thrilled to hear that you received quick and accurate responses from our team! We take pride in the quality of our conversations and we're glad that we were able to help you out! If you need help or have additional questions, you know where to reach us!