Kiwi Size Chart & Recommender
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handig voor de shop
Hey there grind4more team! Thank you for your helpful feedback! We love your review and we're grateful for your support. Please let us know if there's anything you might need help with!
@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn! . I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages. The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation. . During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue. It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company. In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly. Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users. I hope this review will bring an urgent change.
Hi Karim, We apologize for the inconvenience that you've experienced with our app. Our VP, Lauralynn, has reached out to you through e-mail to get this sorted out. Again, we're sorry for the issues you've encountered. Respectfully yours, The Kiwi Team
Excellent customer service and very quick to respond. Would highly recommend their app. Thanks
Hey there PLAINANDSIMPLE team! Thank you so much for your support! We are thrilled to receive your recommendation, this is fuel for us to continue doing our best! If you need further assistance or have any additional questions, please feel free to reach out!
Hey there team! Thank you for taking the time to leave a 5-star review! We appreciate your support. Please feel free to reach out if you need our assistance!
Very good app. I can recommend it to others. The support helped me a lot.
Hey Nordjarl team! Your recommendation is highly appreciated! We are grateful for your support and glad that our support team was able to help you out. If you need further assistance, just let us know. Thank you for choosing Kiwi!
So far so good. The customer support team went above and beyond to help me with the custom CSS section, making sure our theme font was applied across the size chart to match our website :) Thank you Myam and Daniel.
Hi there RAQ team! Thank you for your fantastic feedback for Myam and Daniel. I'll make sure that they are recognized for a job well done. If you need help with anything else, you know where to reach us!
This app is extremely easy to use, and to create size charts that are specific to every product. I'm extremely happy with this app.
Hey there, Be Bliss Boutique! I'm glad to hear that our efforts to make our app as user-friendly as possible are recognized! We work hard to ensure our app provides your needs in the easiest way possible. Please reach out if you need help with anything. Our support team would be happy to help!
good
Thank you for the review PARUL & PREYANKA CLOTHING! We appreciate your support.
Honestly, the app is super easy to use & straight forward. I wish i had discovered them 4 years ago when i first started my website.
Hi there Tahiliya! Thank you so much for your fantastic review! We're sorry it took a while for you to discover us, but we're delighted to have you on board now. If you have any questions or need assistance with anything, please don't hesitate to reach out. Thank you for choosing Kiwi!
The customer service was helpful! Answered the questions that I had! Myam San Antonio was amazing!
Hi there Hyperfly team! Thank you for your fantastic review! We're delighted to hear that our team was able to help you out. We'll make sure to pass on your kind words to Myam. If you ever have more questions or need assistance in the future, please don't hesitate to reach out!
very nice!
Hi team! Thank you for taking the time to leave us a 5-star review, we appreciate it! Please reach out if you need help with anything!
goede app en klantenservice is ook top!
Hey there Luxetique team! Thank you for choosing Kiwi for your Size Chart needs! If you need help with anything please feel free to reach out to our support team. Cheers!
Really nice Size Chart app!
Thank you for the 5-star review! We're glad you find our Size Chart app helpful!
VERY GOOD
Thank you for taking the time to leave a 5-star review EVOLVE ATHLETES CLUB! We appreciate your support!
Great size charts!
Hi De Novo Designare and team! Thank you for the support! You made our day with this 5-star review. Please reach out if you need any help!
its great for sizing jackets and other clothes
Hi Quivera team! Thank you so much for sharing your experience! We're delighted that our app has been helpful for sizing not just jackets, but other clothing items as well. If you have any further feedback or suggestions, feel free to let us know. We're always striving to improve our app to better meet your needs.
welldone
Hi Shani Arshad! Thank you for your positive feedback! We appreciate your support. Please let us know if there's anything else we can help you with!
decent
Hi Narticlothing and team, Thank you for taking the time to share your feedback with us. Can you tell us more about your experience? Are there any areas you noticed that need to be improved? We'd love to hear from you soon. Respectfully yours, Sharky Team Supervisor - Kiwi Size Chart & Recommender
super
Thank you for the super helpful review! We appreciate your support.
Hi deevinekreations and team! My name is Sharky, Team Supervisor here at Kiwi Size Chart & Recommender. Can you tell me more about your feedback? I'd love to hear more about this review. Is there anything that we can do to improve and make your experience even better? I hope to hear from you soon! Respectfully yours, Sharky Team Supervisor - Kiwi Size Chart & Recommender
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