Kiwi Size Chart & Recommender
Kiwi - Top Size Chart, Guide & Recommendation Shopify App
Rating
4.7
feedback
1,500
chart
#425
All reviews
Rating Breakdown
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July 26, 2021
App sounds good in theory but having installed it over a week ago am having problems. I've reached out to support 3 times now, both in app chat and via email, and no-one is getting back to me re set-up troubleshooting. **Update to the above, after acknowledging customer service glitch app support were very reactive to my setup questions and even gave me a discount for the trouble. App itself is working well and so far happy with it. Kudos for to the team for turning around a problem situation.
Hi, Really sorry you didn't get the support needed. We just double checked our support channels and noticed that we tried to follow up and needed more clarification with your questions. Please check your email and the in-app chat so we can continue to support you.
July 24, 2021
I've been searching for an app that can help my ecommerce t-shirt store make it easier for customers to feel confident in purchasing the correct size for their specific body size, and ultimately reduce the number of returns. After using this app and working with the support team, I have found a winner. If you have a diversity of brands and styles, it will take some initial work to get everything set up correctly, but it will put your customers worries to rest knowing that they will find the correct fit for their needs. Thanks Sam for your help!
July 23, 2021
We are a DTC brand selling dresses in 8 sizes. Since we provide the best fit for our dresses we also want recommend correct size upon the model of the dress chosen by our customer and Kiwi is perfect for that. You can easily make adjustments for each dress depending of the modell, fit and the fabric so the recommendation will be perfect for the customer. It works very well and we never had any problems.
July 22, 2021
Great must have app for any dropshipping apparel retailers. Kiwi sizing solved the problems that I had between asian and american apparel sizes. Now my customer can know the exact size that they need by looking at the sizing tool on each product pages. I was able to create custom sizing charts for each specific product and it took not too much time to get this done. Tons of options for measurement unit conversion and I enjoyed the fact that you can make the chart look like your brand.
July 22, 2021
I want to thank the 'kiwi team' for their assistance to rectify the problem that came up on my Theme. The response was immediate, the assistance was perfect. I have now updated my review to a 'big' 5 Star. I will definitely be having this App back on my website in due course! Thank you very much.
Thank you for the kind words and we are really sorry for the issues with removing our app from your theme. We have a help guide (https://help.kiwisizing.com/a/solutions/articles/44001782005) that specifies the steps to do it. And we are more than happy to take a look at your store too and fix it for you. We reached out to your email so please check so we can take a look as soon as possible. Best, Kiwi Sizing Team
July 20, 2021
I used this app as a size chart, it turns out to be the best call ever. Support is amazing, helpful & available all the time to answer any question.
July 13, 2021
I use this app for customers to get a better idea of what size to get before purchasing and it works great!
July 13, 2021
Straightforward and easy to use app. Customer support was extremely helpful and swift to respond. Much thanks for taking the time to assist me even on a weekend.
July 9, 2021
I am very happy with the help support of this application, I have to congratulate them, the team answered me within minutes and they helped me at all times without any problem and with the fastest solution, I am very happy
July 7, 2021
Best size chart app in all shopify apps, look no further because kiwi size chart is the most advanced size chart in all shopify , you cannot imagine how you can create stuff with this size chart. its fully customizable and if you need anything customer support will help right away with anything. this app will help avoid return and exchanges for sure!!!
July 6, 2021
my experience was great. got on support and they resolved my issue in a matter of 5 min. Love using apps that assist you in a timely manner!
June 29, 2021
okay here is my true honest review.. when I first got the app I had a bit of complications, but then support got a hold of me instantly and helped me TREMENDOUSLY! ANYONE who says in their reviews that they do not care or help is a liar... they helped me with my problem and solved it for me instantly. I said it before and ill say it again this is a really great app! when I first installed it, it made me really happy to see all the features that were shown available for customizing it. I made such a stunning chart that suits the theme of my site almost PERFECTLY! the colors you can choose, fonts that are available, different themes and sizes to choose from...this app is with the pay! im so truly grateful for the support team for helping me through my outcome when I had lost the theme I created. I definitely recommend leaning to them whenever you have a problem or misunderstanding how certain things on the app work. lastly, I just wanted to say that I will keep this app on my site and will be recommending it to other folks I know who are in the clothing business industry... I truly see lots of awesome potential use in this app and imjust so grateful to have gotten my work back received. THANK YOU AGAIN!!!! - MEL :)
We are really sorry for the experience. I'm not sure what the save issue is but we took a look at the logs, and noticed that you were spending time editing the app settings to tweak the styles. I have gone ahead and restored your changes! We also just reached out to your email so we can work with you on this if you are still interested in trying out our app!
July 2, 2021
The best app in the sizing chart category. Easy to set up and convenient to use. You can customize its color, look & feel according to your store's theme. Best Responsive & Helpful Customers Support Service. RECOMMENDED to everyone for Size Chart & Size Guide. MUST TRY.
Hi, Thank you for your review and we apologize if you had a bad experience with our support. I think there is a misunderstanding here - we do offer all the support on guiding the customer with setting up the app and making sure everything shows up and customized to the way you want it. But we don’t directly offer service on creating all the size charts for the customers. We reached out to your email to discuss how we can help your specific case better. Regarding our pricing, I believe it’s unfair to say we are the same as other free sizing app. While there are many free sizing chart apps, the number of features and customization we offer is unmatched, as shown by other reviewers in the past. We have worked hard to continuously add new features and that’s not something other sizing apps do. Thank you!
June 22, 2021
The best size chart app! Great functionality to sync between multiple stores! Very easy to import csv files and create a size chart!
June 20, 2021
The best size chart application out there! Our team has found it to be easy to use and a highly organized way of managing multiple size charts.
June 14, 2021
Great app & a must have for anyone where products have various sizes to show in a neat & organized manner.
June 11, 2021
I'm using this app and its very easy and great app to handle for the Size chart. The Support team is awesome and is very responsive.
June 11, 2021
The free option is very straightforward and gave me everything I needed for the one piece of clothing that needed sizing details. The customer service team is fantastic, they respond quickly and help fix any bugs or just things I couldn't figure out.
June 4, 2021
Great app. Does everything you need... Don't waste time on another app. Great support as well. Very happy!
May 28, 2021
Great customer support, great looking size charts. Makes it extremely easy to get a high quality, branded chart on your store instantly.