Klarna On‑Site Messaging
Convert more sales with flexible payment option messaging.
Rating
2.6
feedback
207
chart
#142
All reviews
Rating Breakdown
Review RSS Feed
May 17, 2021
Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.
Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.
May 7, 2021
Straightforward to use and helpful support team. Could do with a smaller square shaped placement for the homepage, as the ones currently available are too big.
Thank you for this review and feedback Tovi Sorga. Klarna's On-site messaging team has an enhancement on their roadmap (not for this month, but sometime this year) to provide homepage placements using autoxauto size, so that merchants will be able to place those placements in any containers and the size will adjust.
April 29, 2021
The Klarna team are really helpful. Sometimes the messaging app can't place the messaging exactly where you want it, but the team do whatever they can to get it right for you. So five stars for the team. Go team.
Thank you for taking your time to write us this great review, Urns For Angels! We're very happy to help you and any merchant who requests support. The nice feedback is great to hear certainly!
April 28, 2021
Doesn’t work with the previewer so cannot use on the store. Reached out to support & not received anything back!
Hi Revvintage, We would like to support you better. If you open a support case at [email protected], you will get dedicated support for this app specifically. Thank you for approving requesteed collaborator access and we'll work to get this working well for you.
April 19, 2021
Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.
Thank you for the great review JUSTPRETTYCHIC! We're very happy we could help!
April 16, 2021
Great customer service and help from the team - quick responses and does exactly what you need to be done :)
So glad we could help, The Healthy Living Store! Thank you for the great review!
April 15, 2021
Easy to use the app, great support, quick response times. I couldn't figure out how to place the add on the product page but the team helped me sort everything out!
Thank you Aerify for the great review! Klarna support is always happy to help you or any merchant whenever needed.
April 10, 2021
The app works "well" and it looks good on your product page. The only problem is that it is only applicable to 1 product, so it shows the klarna message only on product A. If you add a new product (product B), it shows the klarna message only with product B. Is it possible to set this app for all products?
Hi fredagsmys.se, The app can and should display on-site messaging for any and all in-stock products with a price within your configured Klarna contract price range. The app pulls the product price from the page dynamically; the app code is not specific to individual products. I see on-site messaging on multiple products on your store, but not all product pages. For the pages where it is not working, the KlarnaThemeGlobals app code in your theme.liquid isn't currently able to retrieve the product's price from your theme. Our support team would be happy to help debug this; they are available at [email protected]
March 25, 2021
Great app, very happy with look/feel on site. Support team are very good with helping with any changes made.
Thank you for the great review Nuevo Club! We're very glad to help make you happy!
March 23, 2021
FANTASTIC! So, so helpful so far and easy to customise for your own theme. The support from Mimmi was phenomenal as well.
Thank you Wall To Wall Music Livingston for the great review!
March 18, 2021
Brilliant app, and very helpful support team. Thank you for the quick response and kind assistance with integrating it on my store. It works perfectly and saved us alot of time! :)
Thank you for the great review, Khalis Perfumery. We're very happy to help whenever necessary! :)
March 18, 2021
Easy to install and use. Very good and helpful customer service. Already seeing customers buying using Klarna.
We're very happy you are happy Actual Fact Clothing! Thanks for the review!
March 15, 2021
Being Sound Engineer without any IT knowledge, I had some head scratching with the initial setup, but the most helpful support helped me out fast. Warmly recommended.
Thank you for taking your time to share feedback, Samsara Records Web Shop! We appreciate the recommendation!
March 3, 2021
Excellent application and serious and fast support. In this way, customers are easily guided in their choice to use this type of payment. It is safe, easy and fast.
Thank you for the great review VERGA-Plast Store; we agree that on-site messaging is a great way to show your shoppers that Klarna payment methods are available throughout the shopping journey and boost your sales!
Feb. 26, 2021
I used this app a few months back on a different store and it had so many problems... HOWEVER now it works perfectly (so far) and the support team is very quick to respond. 5* for making such a U turn!
Really great to hear. Thank you for the review ATTIK. We did make some changes to improve, and glad those changes are helping!
Feb. 23, 2021
Onsite didn't work in the beginning but customer service was really fast and fixed it. Thank you! 5 star for customer service, but need to take one of from struggle in the beginning.
Thank you for the review Treeline Outdoors. Sometimes it can be difficult for the app to find an element on the page that works well, but glad our support team was able to help!
Feb. 23, 2021
Just patterned with Klarna and I’m already loving it! Exceptional service aswell, very quick responses if you need any help.
So glad you're loving Klarna, and we'll work hard to keep it so. Thanks for the review JAI + CO!
Feb. 18, 2021
We used this app to improve our customers shopping experience. We got quick and amazing support and it now works perfectly.
Thank you noia.shop for the great review!
Jan. 27, 2021
The best app for payment plan ever. The costumer service is great. Courtney was very helpful. I would suggest this app to everyone. Thanks Courtney for helping me out.
Thank you EMPO OFFICIAL for the great review!
Jan. 26, 2021
I had the most refreshing and pleasant customer support experience I have ever had HANDS DOWN. I was not using the On-Site Messaging on my site and Courtney was absolutely amazing she took the time to explain the benefits of the app and even went to far as to walk me through adjusting the banner placement in my home page and product pages. I actually called in for something completely different and she was so helpful and made sure I was getting the most out of Klarna for myself and my customers. Having the information right on my home page and each product page eliminates people quickly starting a cart and going all the way to check out just to see if I do accept payment options. It is now clearly displayed in a banner format on the home page for all to see as soon as they enter our site. Thank You Courtney so much and thank you to Klarna for hiring quality people who truly care about your customers!
Thank you for the fantastic review Wood N Wicks Candle Company! We agree that Courtney is great, and very glad she was able to help you.