All reviews

Rating Breakdown

  • 5
    85% (2,215 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (35 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 79% (2,052)
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5 / 5 Share

Nov. 23, 2017

Simply put Klaviyo blows Mailchimp back to the stone ages. The email flows are brilliant. It took me minutes to set up 5-6 automated flows so that depending on what a customer or potential customer does on the site, they get sent to a different flow. It's only been 2 weeks but we've already recouped the monthly cost with ease. I read some reviews saying that the editing function was difficult to use but I didn't find that at all. In fact, it was super simple and allowed me to control all aspects of design (unlike Mailchimp) so no funky spacing issues. Highly recommend!

Using app

15 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Hands down the best email marketing automation tool for e-commerce businesses of all time!!! Very easy to use and creates real scalable results. Their support team is hands down the best, they pulled through on an app integration extremely last minute and I know a huge number of Klaviyo users benefited incredibly from their hard work. Rockstar app, rockstar team!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2017

Love Klaviyo! I cant believe we used to have a Shopify store without it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2017

Klaviyo is one of our must-have apps on any store we run. It's powerful, easy to use and has many features under the free plan.

Using app

11 months

Total reviews

29

Average rating

5.0

5 / 5 Share

June 21, 2017

Just getting started with the new store but love the support. Team is knowledgable and helpful with walking me through since I'm not so technical. Thanks guys!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 17, 2017

If you are serious about email marketing and you own an e-commerce website, do yourself a favour and ditch MailChimp... Go with Klaviyo! Once again, this app is not perfect. Klaviyo has been getting some bad rep with their customer service time of response (but have you ever tried to easily find a contact link in MailChimp?? Nowhere to be found!) This is the kind of application that is worth studying. It's not a "one-click it works" app. Learn it... study it's potential. Email marketing can become one of your main source of recurring income for your e-commerce. Once your flows are running, you get a clear idea of which ones are profitable and which ones need improvement. Their focus on e-commerce is why you need this app. It's not cheap, but it grows with you. So the more it will cost, the more money you will make. Stop comparing the monthly cost with other basic email apps. They don't compare. Once setup this app will pay for itself 20X. The level of segmentation you get with Klaviyo out of the box is where the power is found. They keep coming up with new features too (dynamic coupons!! yeah!). They keep improving the interface. Learn how to use this powerful email app and you'll never look back.

Using app

Over 2 years

Total reviews

14

Average rating

4.4

5 / 5 Share

June 13, 2017

Really great thing to have integrated with our Shopify store and access our customer data. Love the segmentation, but there's so much more we haven't discovered yet!

Store

Smai

Using app

10 months

Total reviews

22

Average rating

5.0

5 / 5 Share

April 3, 2017

Klaviyo is the leader in email marketing in our eyes. The layout, functionality are amazing. Thank you!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2017

we've now used this service on two stores and we couldnt be happier, great app, great service. www.boomcandy.com

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

March 24, 2017

amazing email marketing tool - I strongly recommend giving Klaviyo a try!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2017

best app for email marketing in Shopify, without any doubt

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2017

Great app, v easy to use and we were able to get lovely branded email notifications going out to our customers. Great app! https://www.rookrecords.co.uk/

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Klaviyo is hands down the best email platform out there so join the party people and start making some cool content for your subscribers and grow that list.

Using app

Over 4 years

Total reviews

16

Average rating

4.9

5 / 5 Share

Feb. 6, 2017

Klaviyo provides one of the best email solutions for ecommerce businesses. Their template for Shopify is exactly what you need to assist with your stores branding and development. Thanks for this amazing App!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2017

I love it so far. A big step up from Constant Contact and other systems that mainly do newsletters.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2017

Klaviyo has much better features compared to other email marketing apps we've tried, their automated flows feature is very easy to use.

Store

Cmff

Using app

22 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 13, 2017

Klaviyo is what's up. Provides you with sensitive data on your customers, especially data about who the sales referrer is! Top stars for Klaviyo.

Store

Fiheroe

Using app

17 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 18, 2016

Great app. -- Buy quality high absorption silica gel & desiccant packets online at SilicaGelly. Moisture absorbers & dehumidifiers to keep your stuff fresh & dry. Free worldwide shipping. https://www.silicagelly.com/

Using app

About 1 month

Total reviews

14

Average rating

4.9

5 / 5 Share

Sept. 18, 2016

We would certainly recommend Klaviyo to anybody wanting a smart marketing solution for their online business. Klaviyo helps us with our marketing campaigns massively. We can keep track of customer buying habits and preferences. It's also great to be able to analyse the success rate of our newsletters through click activity, and sales conversions. The automated emailing system is straightforward, easy to use, and contains lots of parameters that allow precise customisation of email notifications to particular groups of members.

Using app

11 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 17, 2016

If you just want to send out the occasional email newsletter, there are less expensive alternatives out there. If you want to send automated emails based on all sorts of scenarios, then this is the app for you. It can be pricy if you have a big email list to import, but the amount of things you can do with this program is endless. Do you want to send an email to all customers who purchased X product after 30 days? It can be done. Abandoned cart emails, waking up dormant customers, it's all there. Being able to include personalized product recommendations in all your emails is a big plus as well. www.advantagesupplements.com

Using app

14 days

Total reviews

21

Average rating

5.0