All reviews

Rating Breakdown

  • 5
    85% (2,191 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,046)
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5 / 5 Share

Dec. 21, 2015

By far the best most useful app in the Shopify App Store! Amazingly feature rich! Seriously blown away.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2015

Simply the TOP Shopify app out there !!! It's the all-in-one marketing platform you'll ever need and an ABSOLUTE MUST HAVE for any eshop owner. Their service and assistance is, excellent, too. Get it or you'll be missing out.

Using app

17 days

Total reviews

22

Average rating

5.0

5 / 5 Share

Oct. 23, 2015

Klaviyo has worked very well for me and has allowed me to increase the revenue generated from my email marketing initiatives exponentially. The are also very helpful and very responsive whenever I have a questions about a feature or an issue that needs to be investigated or looked into. I highly recommend them!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2015

So far I have used the app to build templates for all my order confirmations and it worked great. I plan on using it more in the future over Mailchimp as the Automation it offers with Shopify is a lot more advanced. Being able to group customers better on purchase history etc one all set up will make our business way more efficient!

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2015

Great app perfectly built for Shopify! It gives you a great insight into your customer base, allows you to send professional looking emails without any HTML knowledge and setup campaigns easily . Not to mention the support is fantastic.

Using app

About 1 year

Total reviews

31

Average rating

4.9

5 / 5 Share

Oct. 15, 2015

I've been using Klaviyo for over a year. I chose it because of the deep integration with Shopify. I can create lists or automation flows for people who have bought certain products or even people who have bought something blue in size small, or just people who viewed a certain product page. The customer service has always been great and the development team has been continuously pumping out new features.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2015

Our customer notifications look much sharper, still to early to tell if it will end with more conversions, but it's been very easy to use and we've been happy with the end result.

Using app

6 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 8, 2015

Great email marketing app. Saves lots of time with many automations for abandoned carts, follow up emails to first time customers, emails requesting feedback, and more! Also has the ability to schedule the date and time that emails are sent. The only negative is the support. There is no direct contact support by chat or phone, you have to email them for help. They do answer the emails within 24 hours.

Using app

About 2 months

Total reviews

12

Average rating

4.5

5 / 5 Share

Oct. 8, 2015

Great app, easy to pull together a creative email marketing. The dashboard insights/stats are extremely valuable (thank you) we're glad we made the switch over from Mail Chimp & Survey Monkey to consolidate our marketing data in one place. It pays for itself in terms of monthly fees, as long as prices stay the same, its worth every penny.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2015

We recently switched over to Klaviyo from Mailchimp, and I haven't stopped telling my coworkers how much I love Klaviyo since the switch. First off, Klaviyo makes the switch incredibly easy, and if you need, they will walk you through it step by step so that you don't lose any data. They seriously make everything easier, especially A/B Testing (which is a pain to set up in Mailchimp) and integration with Shopify (which is nearly impossible with Mailchimp). For example, we can actually send abandoned cart emails out of Klaviyo that pull images from our product pages! Access to customer profiles is much more insightful, and building out customer segments is a breeze. Oh, and I can't forget to mention that Klaviyo support is incredibly helpful and responsive. I get responses within the hour (usually even quicker) during business hours. Kate from Klaviyo even helped me set up an email flow that would automatically send to customers asking them to review the exact products (with links and images and product variations) that they purchased. Finally, another selling feature for us is that Klaviyo offers fly-out and pop-up modules for collecting customer emails who visit your website. We've been paying for another 3rd party app for this service but have been able to save that expense and put it into Klaviyo. Seriously the best email marketing app on the market.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2015

We still can't believe that this extremely beautifully designed app is free so we'd love to pay with a positive review if possible.

Store

Waen

Using app

5 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 10, 2015

Best app on Shopify!!! Awesome customer service! MUST GET!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2015

Best free app on Shopify. Setting up automated emails is an absolute lifesaver. We also really like the automated cart abandonment emails. They increase conversions and gently nudge customers to complete their checkout. Great work Klaviyo, we've recommended the app to several of our clients with Shopify stores.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2015

Very good Shopify integration. Love it! Used to use Aweber, but it is no comparison.

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 16, 2014

As a newcomer to the online e-commerce world I found this app very useful. It is easy to navigate and use. The email template builder is straight forward and one you have used it once the next time will be very easy. Having just completed our first bulk email I found the analytics easy to understand and very useful. Thanks Klaviyo

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2014

This app is a must have because it gives you so much power. Put your abandoned cart emails on steroids and get reporting. Use a welcome series. Have it create one time use discount codes for you. Tightly integrated with Shopify. Highly recommended.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 16, 2014

As someone else said, "Mailchimp is for sending newsletters, Klaviyo is for making money". This is an amazing app that has huge revenue potential for your business. It's relatively easy to set up (it's very powerful, so there is a learning curve), but their support are very eager to help you out. In a nutshell, for every action someone takes on your website, you can send them a personalized email relating to that action to either strengthen your relationship with that customer or generate more revenue from them. I don't think any Shopify store owner can afford not to use even the basic features of this app.

Using app

19 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Aug. 8, 2014

Handsdown the best ecommerce app on shopify. It makes segmenting customers based on all shopify data easy. Very customizable. Ed and the team offer great support too! Highly recommended to improve customer experience and email marketing ROI. 5 stars

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2014

Mailchimp is for sending emails. Klaviyo is for making money. We've automated all of our autoresponders and abandoned cart emails to Klaviyo and are very happy with the results. Their tools are very powerful and their support is top notch.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2014

First and foremost, I have to commend Ed on his personal follow up and the way he goes about it, it is excellent and 100% shows the integrity of the company. Secondly, there free service where they allow you to make your emailer's look GREAT, is amazing. That really made life easy for me, and allowed me to make a much better impression with my customers due to the ability to create simply HTML emailers. I am in the process of testing out their other stuff, as right now from a Newsletter standpoint I am pretty happy with Chimpified and the Mailchimp system, but definitely excited to see how their service can help my business when it comes to these: - Best in class abandoned cart follow-ups that show items in cart - Send automated order follow-ups weeks and months after purchase to keep customers returning - Easily add sign-up pop-ups on your site to collect new emails

Using app

7 days

Total reviews

3

Average rating

5.0