All reviews

Rating Breakdown

  • 5
    86% (2,206 ratings)
  • 4
    3% (73 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (31 ratings)
  • 1
    9% (228 ratings)

Reviews with Text

  • 79% (2,031)
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1 / 5 Share

March 6, 2018

complicated to use/set up and i couldnt easily get emails to send. also help/support desk does not reply to my requests for help. trying another app for better, easier use and greater support desk.

Using app

15 days

Total reviews

2

Average rating

3.0

1 / 5 Share

March 1, 2018

Each email sent out to people has something like 'from klaviyo' written at the bottom. This makes it look tacky and unprofessional. I would definitely change my review if this was't there.

Using app

1 day

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 4, 2017

I'm very upset, I spent hours creating emails for my customers and they are not sending. Some send and some don't send. I just realized now they have not been sending for 2 months. Very Very Upset!

Using app

2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 30, 2017

Just installed and got this: Your account is disabled. More information. Your account is under review by our Compliance Team. We're sorry for the delay - to make sure all senders have a great experience, we periodically review active accounts. You should hear from us within one business day.

Using app

1 day

Total reviews

4

Average rating

2.8

1 / 5 Share

Aug. 21, 2017

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

Store

Elivera

Using app

About 13 hours

Total reviews

20

Average rating

3.8

1 / 5 Share

Nov. 25, 2016

Way too expensive!!! They want to charge over $400 a month for some packages. That's highway robbery in my book. I'm gonna switch back to GetResponse which cost $120 a month with better service and features.

Store

Senvie

Using app

10 months

Total reviews

2

Average rating

3.0

1 / 5 Share

May 10, 2016

After having a difficult time installing this app, I finally got it installed. I sent out three emails. None of them had the remarketing they were supposed to have but they are pretty. I must have inserted the snippet into liquid incorrectly. I also could not get Klaviyo to integrate with my theme by Pixel Union. I could not get my home page newsletter sign up form to work as Pixel Union does not support Klaviyo. I asked Klaviyo for help via email and the response what that I need an account with Klaviyo to get help! So, I canceled my account and deleted the app. Going back to Mailchimp. All I needed was some help people. I am not going to pay these huge prices and only get part of a service. Really disappointed that I wasted so much time installing this app only to not have it work well and not have the support and help from Kalviyo that I needed.

Using app

21 days

Total reviews

19

Average rating

3.8

1 / 5 Share

Jan. 4, 2016

Same Problem with support. Need a filter based on tagged orders not customers. Not very helpful.

Using app

28 days

Total reviews

25

Average rating

4.3