Klaviyo: Email Marketing & SMS
All reviews
L'application est très bien pensée et le service client très réactif. Il s'agit d'une application indispensable pour correctement relancer les clients intelligemment.
Matt Widders is a very good support guru who excels as a doer, and listener and teacher. His patience, ability to simplify complex Klaviyo concepts and jargons, his step-by-step approach makes him a very good customer support person. He has a good ability to remain calm even when Im asking him many questions. This patience translates into his teaching style. He takes the time to explain complex concepts in a clear and concise manner, ensuring that I understood him. His step-by-step approach is particularly noteworthy. 10 stars Matt!
Mary at Klayvio was super helpful and got our app running properly. Great app if you are looking for email marketing with a very responsive support team
I was initially hesitant to try Klaviyo due to the negative reviews, especially regarding their support. However, my experience has been quite the opposite. I started with the free plan, and their support was excellent, with quick responses. I'm now on a paid plan and very satisfied with the product.
I have used other email marketing tools...and Klaviyo has ruined me. I can't use anything else, it's simply the best! The only thing that bugs me is how many people pronounce it "claw-vee-oh"
Klaviyo is an amazing CRM tool. And more than anything, the support you receive when you have challenges is absolutely outstanding.
Simple integration and Outstanding Customer Service/Live Chat.
This is the best meat and SMS service ever. They even offer a review service now.
Wow! What an application! Takes a little bit of time to adjust to, but overall really excellent. Once you get the hang of it, you are flying. Additionally, the support is amazing. Specific call out to Caro & Estera who were both super attentive, knowledgeable and kind. One thing that I would like to mention is that the option to edit the header spacing on mobile needs some improvement. Nonethelss, love this app :)
Aaliyah was very, very helpful. Had my issue with a flow sorted in no time.
Great to hear and thanks for the review!
Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with. This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help! Thanks Alex!
Thanks for the review and for shouting out Alexandria!
Very robust integration and powerful app. Contacted the support live chat twice already and they always found the answer to my issues very quickly, great team and a great product.
Thanks for the review!!
Klaviyo is awesome and the customer service is first rate.
Great to hear! Thanks for the review!
Great platform and the support staff are amazing
Thanks for you review and for working with Klaviyo!
best app for email marketing - very intuitive, easy to use - lot of learning materials, highly recommend!
Thanks for the review and for choosing Klaviyo!
Macht genau das, was es soll. :-)
Our return rate has increase by more than 20% the flows have reduced our expenditure and fragmentation of experience by 3 apps into 1 (reviews, back in stock and EDM) all now in Klaviyo. We have been able to make the first steps towards subscriptions with reminder flows.
Great to hear and thanks for choosing Klaviyo!
Luca has been exceptionally helpful getting me to where i need to be. The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.
Thanks for the review and for the shout out for Luca!
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