Klaviyo: Email Marketing & SMS for Shopify

Klaviyo: Email Marketing & SMS

Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.7
Feedback
3,381
Reviews
Chart
#457
Shopify

All reviews

5 / 5 Share
Sept. 8, 2023

damn thats some hot shit. Top App, habe jetzt Dank dieser App richtig Zeitersparnis! Merci

Store Using app Total reviews Average rating
Echtheitscheck 2 days 13 3.2
Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share
Aug. 29, 2023

Klayvio has been our go-to email provider for years! The interface isn't the fastest, but the analytics and ease of use is incredible.

Store Using app Total reviews Average rating
House of Devam 3 months 3 5.0
Developer Reply

Thanks for the review and working with Klaviyo!

5 / 5 Share
Aug. 29, 2023

I have been selling items online for over 20 years now. Klaviyo is by far the best in Email marketing. I have used them for about 5 years now :)

Store Using app Total reviews Average rating
trickypete 4 months 1 5.0
Developer Reply

Thanks for the great review and for using Klaviyo to grow!

5 / 5 Share
Aug. 28, 2023

Whenever I've got questions, the Klaviyo help team is so dialed in and helpful and quick to respond.

Store Using app Total reviews Average rating
Far Bank Enterprises Over 1 year 1 5.0
Developer Reply

Great to hear you're getting all the help you need and thanks for the review!

5 / 5 Share
Aug. 27, 2023

Katalina was amazing as usual. Issue was resolved on first email. Great customer service. I love when she takes of our issues.

Store Using app Total reviews Average rating
Skort Obsession Almost 3 years 8 5.0
Developer Reply

Great to hear! Thanks for the review!

5 / 5 Share
Aug. 25, 2023

Great app. Greater service from representatives. Shout out to Joanna S for helping out today! It was bit difficult to navigate app but once explained by rep it was great to use.

Store Using app Total reviews Average rating
Love Lingual Almost 3 years 2 5.0
Developer Reply

Thanks for the review and for shouting out Joanna!

5 / 5 Share
Aug. 22, 2023

This does take time to get used to and you certainly can't take off without doing some of the initial training (which is excellent), but all good things come with time and what I can't fault Klaviyo on is their gold star customer support. I'm not sure what I would have done without Larry in recent weeks! With simple flows in place and meaningful newsletters sent to customers, a decent portion of my income is now being generated thanks to Klaviyo and, with all they have to offer, the sky really is the limit. Crucial for businesses of all size & experience.

Store Using app Total reviews Average rating
Bombaby 11 months 3 5.0
Developer Reply

Thanks for the review and for shouting out Larry! We can't wait to see you grow with Klaviyo!

5 / 5 Share
Aug. 21, 2023

If I could give Klaviyo 6 stars I would. 1. The product. It's just amazing how it's improved our business results. I'd say 30% a month extra sales from sign-up incentives, shopping funnel drop off redirects and newsletters. Things we were never doing before. 2. The support team are amazing. Australia has a support office in Sydney and I had 3 x hr long vid calls which started as a demo and turned into Ben helping me get Klaviyo up and running for our business. Now the hard part... it isn't easy if you're new to this type of marketing (which I am) but with about 3-4 days to really throw myself into it and with Ben's help we've built a cracking new revenue stream for our business. TBH, even with the great tutorials and tech support, without that 1:1 support I'm not sure I would have cracked it. I did an email in about an hour on Friday morning and as of Monday morning it's generated over $15k in incremental sales (with av shopping basket of $350). Of course... we had a substantial data base to start from which we'd never leveraged before, but without this program that money was just sitting on the table - someone else's.

Store Using app Total reviews Average rating
Mudgee Lamb About 2 months 5 5.0
Developer Reply

Thanks for the review! We love seeing those early results!

5 / 5 Share
Aug. 18, 2023

Probably the best and most helpful customer service of any of the Shopify integrations we've used. Very in depth management of email marketing. We've seen a steady increase in our interaction metrics since switching to Klaviyo.

Store Using app Total reviews Average rating
Little Canadian Almost 2 years 4 5.0
Developer Reply

Thanks for the review and glad to hear you're getting great results!

5 / 5 Share
Aug. 17, 2023

We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.

Store Using app Total reviews Average rating
Spice Pots About 3 years 9 5.0
Developer Reply

Thanks for the review and for your loyalty!

5 / 5 Share
Aug. 14, 2023

Great product, much more logically laid out, functional and performant than another mailing platform named after a monkey.

Store Using app Total reviews Average rating
{ Flower Thinking } 9 days 6 4.3
Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share
Aug. 10, 2023

I would definitely recommend Klaviyo because of it's ease of use - it's highly intuative. Even a person with no experience in email maketing can go in there and start using it.

Store Using app Total reviews Average rating
ChairPro Over 2 years 3 3.7
Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share
Aug. 9, 2023

Customer support responded quickly over a minor issue I was having and told me exactly how to handle it. Emails are working well and a/b testing is an awesome feature!!

Store Using app Total reviews Average rating
Nina Jarrett 15 days 1 5.0
Developer Reply

Great to hear we were able to resolve your issue and get you back on track! Thanks for the review!

5 / 5 Share
Aug. 9, 2023

Klaviyo is an exceptional email builder with a many useful tools and features that enable our marketing team to go above and beyond. Even greater than their platform tools is their customer support. Klaviyo's team has been great with giving me instructions, sending me helpful articles, and even outright building custom content. I recommend Klaviyo to any ecommerce business, especially those using Shopify.

Store Using app Total reviews Average rating
Starfire Direct About 4 years 8 4.0
Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share
Aug. 9, 2023

I love the flexibility, segments, and features! The flows are super dope and WILL increase your company's email marketing efficiency! Their customer support is INSANE! They also offer training as well to help those of you that may not know much about email marketing! 10/10. I HIGHLY RECOMMEND!!!

Store Using app Total reviews Average rating
Chattanooga Beard Co. About 1 year 9 5.0
Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share
Aug. 8, 2023

A fast and detailed feedback on my question regarding the trigger in a flow. Thanks to the Klaviyo team!

Store Using app Total reviews Average rating
OSCO Over 1 year 6 5.0
Developer Reply

Great to hear and thanks for the review!

5 / 5 Share
Aug. 2, 2023

I received fast and excellent help! Thank you so much. I really appreciate it.....................

Store Using app Total reviews Average rating
Madly Wish Over 1 year 3 5.0
Developer Reply

We're happy to help! Thanks for the review!

5 / 5 Share
July 31, 2023

I am new to Klaviyo, and everything has been working great. However, this review is mainly for an issue I had recently that made me cry (Nothing from the Klaviyo side), so I contacted support. This was my first time interacting with their customer support, and it was a great experience. Not only was the issue resolved right away, they went out of their way to help me fix the issue, created the segment that was key in resolving the issue, and held my hands through the process, as I was so overwhelmed with what was happening. I left the chat session smiling again and was grateful to have gotten the help I needed. Thank you so much for that.

Store Using app Total reviews Average rating
PottyPillow 6 months 1 5.0
Developer Reply

We're so happy to hear this! Thanks for the review and for choosing Klaviyo!

5 / 5 Share
July 5, 2023

Everything got fixed an I still love the app. Thanks for your support. Thanks for the app. 1000000000

Store Using app Total reviews Average rating
Vitalstoffkraft 27 days 3 5.0
Developer Reply

Thank you for your feedback and for sharing your concerns. If you set up a new account for your new store, you do get email and chat support for 60 days. In addition, we encourage you to make use of the following resources, which are available to all customers on our free plan at all times: Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice. https://community.klaviyo.com/ Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account. https://help.klaviyo.com/hc/en-us Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills. https://academy.klaviyo.com/

5 / 5 Share
June 13, 2023

Great tool coming from MailChimp ! The integration with shopify is exactly what we were looking for and is super powerful and the functionalities allow us to send the right message to the right customer.

Store Using app Total reviews Average rating
Labo SVR FR About 1 year 1 5.0
Developer Reply

Thanks for the review and for being a Klaviyo customer!

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