Klaviyo: Email Marketing & SMS
All reviews
I have had a good experience starting out and look forward to using the features included. I am happy with how well the integration went with my Shopify store.
I'm a small start-up and the free version of Klaviyo really helps me to provide professional looking emails and tools while I'm in the building phase. Totally recommend!
Great app, lot's of functionality and a great support team. Would highly recommend. The segmentation options are great.
Easy and Intuitive interface - Used it for the first time and it was easy breezy. Really loved the flow and options that it offers
I recently fired Mail Chimp and had to find another company quickly. Klaviyo was recommended and I am very happy with the switch. It is intuitive to use with good tutorials for support.
Excelente, desde que he incorporado Klaviyo no puedo vivir sin él. Me facilita la vida, sus automatizaciones son lo más
I love this app. Easy to use and helpful with staying in touch with customers! I almost always get some type of return when I run my campaigns.
I just started using Klaviyo this week and I have to say it's incredible easy to use. Love the automated features and templates. It's completely plug and play!
The app is fine if you know how to use it. The support is just soso. They want to set up a meeting for easy questions which is totally unnecessary. Were on the premium version.
Hands down, this is the best email marketing app on the planet. Even if you don't know what you're doing. The pre-built flows are a game-changer. I highly recommend this app to anyone how wants to make email marketing easier
Absolutely top notch customer service. Above and beyond, friendly and polite, across the board. Ta very much
This app is well marketed, and go to tool for e-commerce email marketing. However be cautious that installing klaviyo shopify app and inserting their .JS to your store it takes 15 website speed points out of 100 possible speed points. Our developer pointed this out that klaviyo app inserts a ton of not needed stuff to the site that kills the speed performance score of the site. WE ran a test where we removed their .JS from our store and our google speed insights score went from 20 to 35... Klaviyo please fix this
Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.
Exactly what I needed! So much easier than other apps I've tried! It's perfect! The flows and campaigns have become easier. It took me a few hours to figure out everything, now it's just falling into place. My Shopify developer recommended it and i'm glad he did!
I needed this 5 years ago! This app is going to save my email marketing strategy (or lack thereof). So easy to use and so many automations to take advantage of. I am in automation heaven!
The dynamic coupon in the flow automation stops working for more than a week. After I reported the issue, the support just tells me that it must be I made some changes to the coupon which causes the issue. But I am very sure no changes had been made and ask them to review my activity. Then only they acknowledge it is a bug from their side. So the support tells me that they are working to fix it (no ETA), meanwhile either use a static coupon code or stop giving coupons. 5 days passed and it is not solved yet. Absolutely dissapointed with this lousy service.
Had to spend some time getting to know Klaviyo, but once in, I am now loving everything! So many amazing features that I can't wait to start using.
Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice
We have tried at least 2 other email marketing platforms and I have to say, compared to Klaviyo, it felt like they were in the dark ages of Web 1.0. They were clunky, unintuitive, and their templates were terrible. Klaviyo gives you automated marketing features like segments and flows, that can send sequences based on triggers to ensure the right emails get to the right people (newsletter subscribers, post purchase follow ups, abandoned carts, just to name a few.) Basically Klaviyo handles complexity without getting complicated (two related but very different concepts!) Seriously I thought it was a bit intimidating at first - but once I dove in, it is unbelievably intuitive to work with and so straightforward to get started with. Their Help/Support documentation is awesome, and they have an article for every single issue or feature that I needed to learn more about (super easy to search their site or Google to find the support material you need, because their content is so well organized.) I have run into multiple other Shopify brand owners and marketers that have echoed the very same sentiment (which helped reaffirm it for me) that Klaviyo is the current winner in the email marketing space and especially in the realm of Shopify and ecommerce. Definitely recommend!
Really easy to set up, account manager contacted me to help with any questions I had, great tutorials on the academy. Brilliant app!
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