All reviews

Rating Breakdown

  • 5
    79% (2,159 ratings)
  • 4
    5% (150 ratings)
  • 3
    2% (51 ratings)
  • 2
    2% (54 ratings)
  • 1
    12% (322 ratings)
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4 / 5 Share

Oct. 21, 2021

I come from Mailchimp and the level of integration you receive from Klaviyo compared to Mailchimp when working with Shopify is way better.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi Marcus, thank you so much for the kind words. We pride ourselves in providing a best-in-class integration with Shopify. We'd love to know a bit more about how you're getting along with Klaviyo, so please look out for a separate email from us looking to connect.

4 / 5 Share

Sept. 10, 2021

Klaviyo is a great combination of features that make segmentation, email building, automation creation, and customer management all user-friendly, intuitive and convenient. I wish there were more capabilities for analyzing segments and campaigns post-send, but their analytics are more advanced and accessible than the other messaging softwares I use in for my job.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

4 / 5 Share

July 19, 2021

Très bien , il faut qd meme un peu de temps pour bien prendre la machine en main .. je regrette juste que la gestion de la langue ne soit pas intégré . par exemple que si le visiteur de mon site séléctionne la langue allemande , et bien que j'ai un trigger qui redirige vers mon contenu écrit en allemand !

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for this feedback! We're working hard to localize the experience for your customers when they interact with Klaviyo elements and appreciate hearing what you shared here!

4 / 5 Share

July 14, 2021

We were having some issues with one of our sign-up forms. After some complaints, the customer service manager just reached out and we were able to resolve this matter. Thank you.

Using app

Over 3 years

Total reviews

9

Average rating

4.4

Developer Reply

Hey! Sorry you've had trouble getting in touch with us. Our support team is reaching out directly with additional details. Looking forward to helping you get back on track!

4 / 5 Share

July 10, 2021

So far so good! I'm still learning the ropes. I wish it was easier to understand back populating and editing a flow while its active

Using app

Over 2 years

Total reviews

4

Average rating

4.5

4 / 5 Share

July 10, 2021

Great product, takes some time to learn it but once it clicks it's very powerful and once you template emails and sections of emails it's very fast to create what you need.

Store

Kwality

Using app

Over 1 year

Total reviews

5

Average rating

4.6

4 / 5 Share

July 7, 2021

A must have for small businesses. It does take some time to get the hang of sending promos via email but it is awesome once you do. I am glad that I found this app!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

June 13, 2021

This is my first time using Klaviyo and I can admit it's easy and simple. When I need help I either use the website or youtube. Great company!!

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

May 5, 2021

love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 4, 2021

Al principio me costó un poco hacerme con la aplicación y en como ir configurando los mails y campañas, pero poco a poco se ha ido haciendo mas intuitivo y vale la pena. No conectaba con las listas de suscriptores y clientes y podia enviar campañas, una vez solucionado, todo genial ya que tiene muchas plantillas para realizar esas campañas. Sirve muy bien para realizar un seguimiento de los carros abandonados etc,.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 9, 2021

We switched to Klaviyo from another automated email subscription service that we were unable to move forward with. After initial setup we were immediately able to start sending out emails with no problems. We are still learning how to use this application and we still have questions but the staff has been helpful in steering us in the right direction. It is a little more complicated for a beginner but once you get past the basics it does a lot that our last program couldn't dream of doing. 4 1/2 start wold be more appropriate. Very happy so far!

Using app

12 days

Total reviews

2

Average rating

2.5

4 / 5 Share

Feb. 7, 2021

I just switched from Mailchimp and this is way better. The only thing I liked better about Mailchimp was the price, but Klaviyo integrates much better with Shopify. So far I find it easier to automate flows, collect data, and design e-mails for scheduled sending.

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 28, 2021

Just sent my first campaign. I'd never created a campaign before so it was a huge learning curve for me. Once I got use to the different items ie. lists, segments, Klaviyo worked well. Small suggestion: it was difficult to see the screen captures in Klaviyo academy (very blurry).

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 24, 2021

Amazing app. Cannot fault them so far so good. Given that i am new in the E-commerce world, its so easy to navigate. will 100% recommend this guys to anyone. Thank you

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 12, 2021

I came across this app I'm still messing with it and I didn't think it was too difficult to maneuver. I needed a email set up to send a discount code for new subscribers and this was a great tool.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 7, 2021

I am still navigating and trying to figure things out. It will take a few more tries for me to fully understand how to use. For the most part I am happy with the email marketing portion. I will keep you posted as I progress.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 30, 2020

Great app with a very clean interface. My only issues are that it's a bit confusing to locate and edit lists/segments. Also, for some reason it makes me log into the app every time I open it, even when I'm using the same computer/browser. All in all, it's a very good app and I'd recommend it to most people.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Dec. 19, 2020

I am using Klaviyo to manage my email marketing. I like the flow concepts on the app that allow automatic email sending. The premade ones available are a good starting point. I also like the campaigns. I don't like that I had to upload my subscribers list, I thought it would have been able to be imported during the integration.

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 18, 2020

Loving Klaviyo! It's a bit overwhelming at first, but there are lots of video tutorials out there to get you going. Love that it's free to start with, until your list has grown. By then, you should be able to afford to pay for it!

Store

LuvPup

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2020

I think it's very user friendly. Simple to set up and create emails. I do wish the amount of people on the free plan was more than 250. But it's better than a lot of other free email apps.

Using app

About 1 year

Total reviews

3

Average rating

4.7