Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,736
chart
#1,688
All reviews
Rating Breakdown
Oct. 21, 2021
I come from Mailchimp and the level of integration you receive from Klaviyo compared to Mailchimp when working with Shopify is way better.
Hi Marcus, thank you so much for the kind words. We pride ourselves in providing a best-in-class integration with Shopify. We'd love to know a bit more about how you're getting along with Klaviyo, so please look out for a separate email from us looking to connect.
Sept. 10, 2021
Klaviyo is a great combination of features that make segmentation, email building, automation creation, and customer management all user-friendly, intuitive and convenient. I wish there were more capabilities for analyzing segments and campaigns post-send, but their analytics are more advanced and accessible than the other messaging softwares I use in for my job.
July 19, 2021
Très bien , il faut qd meme un peu de temps pour bien prendre la machine en main .. je regrette juste que la gestion de la langue ne soit pas intégré . par exemple que si le visiteur de mon site séléctionne la langue allemande , et bien que j'ai un trigger qui redirige vers mon contenu écrit en allemand !
Thanks for this feedback! We're working hard to localize the experience for your customers when they interact with Klaviyo elements and appreciate hearing what you shared here!
July 14, 2021
We were having some issues with one of our sign-up forms. After some complaints, the customer service manager just reached out and we were able to resolve this matter. Thank you.
Hey! Sorry you've had trouble getting in touch with us. Our support team is reaching out directly with additional details. Looking forward to helping you get back on track!
July 10, 2021
So far so good! I'm still learning the ropes. I wish it was easier to understand back populating and editing a flow while its active
July 10, 2021
Great product, takes some time to learn it but once it clicks it's very powerful and once you template emails and sections of emails it's very fast to create what you need.
July 7, 2021
A must have for small businesses. It does take some time to get the hang of sending promos via email but it is awesome once you do. I am glad that I found this app!
June 13, 2021
This is my first time using Klaviyo and I can admit it's easy and simple. When I need help I either use the website or youtube. Great company!!
May 5, 2021
love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.
April 4, 2021
Al principio me costó un poco hacerme con la aplicación y en como ir configurando los mails y campañas, pero poco a poco se ha ido haciendo mas intuitivo y vale la pena. No conectaba con las listas de suscriptores y clientes y podia enviar campañas, una vez solucionado, todo genial ya que tiene muchas plantillas para realizar esas campañas. Sirve muy bien para realizar un seguimiento de los carros abandonados etc,.
Feb. 9, 2021
We switched to Klaviyo from another automated email subscription service that we were unable to move forward with. After initial setup we were immediately able to start sending out emails with no problems. We are still learning how to use this application and we still have questions but the staff has been helpful in steering us in the right direction. It is a little more complicated for a beginner but once you get past the basics it does a lot that our last program couldn't dream of doing. 4 1/2 start wold be more appropriate. Very happy so far!
Feb. 7, 2021
I just switched from Mailchimp and this is way better. The only thing I liked better about Mailchimp was the price, but Klaviyo integrates much better with Shopify. So far I find it easier to automate flows, collect data, and design e-mails for scheduled sending.
Jan. 28, 2021
Just sent my first campaign. I'd never created a campaign before so it was a huge learning curve for me. Once I got use to the different items ie. lists, segments, Klaviyo worked well. Small suggestion: it was difficult to see the screen captures in Klaviyo academy (very blurry).
Jan. 24, 2021
Amazing app. Cannot fault them so far so good. Given that i am new in the E-commerce world, its so easy to navigate. will 100% recommend this guys to anyone. Thank you
Jan. 12, 2021
I came across this app I'm still messing with it and I didn't think it was too difficult to maneuver. I needed a email set up to send a discount code for new subscribers and this was a great tool.
Jan. 7, 2021
I am still navigating and trying to figure things out. It will take a few more tries for me to fully understand how to use. For the most part I am happy with the email marketing portion. I will keep you posted as I progress.
Dec. 30, 2020
Great app with a very clean interface. My only issues are that it's a bit confusing to locate and edit lists/segments. Also, for some reason it makes me log into the app every time I open it, even when I'm using the same computer/browser. All in all, it's a very good app and I'd recommend it to most people.
Dec. 19, 2020
I am using Klaviyo to manage my email marketing. I like the flow concepts on the app that allow automatic email sending. The premade ones available are a good starting point. I also like the campaigns. I don't like that I had to upload my subscribers list, I thought it would have been able to be imported during the integration.
Dec. 18, 2020
Loving Klaviyo! It's a bit overwhelming at first, but there are lots of video tutorials out there to get you going. Love that it's free to start with, until your list has grown. By then, you should be able to afford to pay for it!
Nov. 10, 2020
I think it's very user friendly. Simple to set up and create emails. I do wish the amount of people on the free plan was more than 250. But it's better than a lot of other free email apps.