All reviews

Rating Breakdown

  • 5
    85% (2,195 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (27 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,049)
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5 / 5 Share

Feb. 13, 2025

fluent, easy

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5 stars!

5 / 5 Share

Feb. 12, 2025

Top-notch customer service. I just spent almost an hour speaking with Julia F. in the help center chat, and she was AMAZING. She was so helpful and thorough with her answers. She helped me solve all the issues that were causing our low deliverability rate, and she even sent me a loom video to help me understand. I now feel so much more confident about sending emails! Thank you, Klaviyo!

Store

Fatskn

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! We'll pass your kind words along to Julia!

5 / 5 Share

Feb. 12, 2025

Email marketing has been the single best investment I have made in over 12 years of running my ecommerce business. Klaviyo facilitated this and today is consistently responsible for over 35% of total business revenue. That makes a big difference when your business turns over millions!

Using app

Almost 3 years

Total reviews

9

Average rating

4.7

Developer Reply

We love hearing that you're seeing so much growth with Klaviyo! Thank you so much for your review!

5 / 5 Share

Feb. 12, 2025

Signed up to this last year and although for a small business it seems expensive you do get a lot for your money. It does so much more than what my Shopify emails could in terms of segmenting and reaching different customers. There's also lots of benchmarks, metrics and reports to help you analyse what's working and what's not, although I do need to get my head around them. Plenty of tutorials to help you and also educational webinars. The support team are also on hand and reply very quickly.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

It's awesome to hear that you're seeing success with Klaviyo. We're always here to help out! Thank you for the 5 star review!

5 / 5 Share

Feb. 12, 2025

I've been using Klaviyo for a while now, and it's been a game-changer for email marketing. The automation features are super intuitive, and I love how easy it is to segment audiences for more targeted campaigns. The analytics are also really detailed, making it easy to track performance and adjust strategies. It does take some time to fully explore all the features, but once you get the hang of it, it's a powerful tool. Definitely worth it if you're serious about email marketing!

Store

Flaviar

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

It's great to hear that you're loving our features! We're always working to ensure you can get the most out of Klaviyo while learning about your customers at the same time. Thank you for the 5 stars!

5 / 5 Share

Feb. 12, 2025

Fairly straight forward and with plenty of support

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the 5 stars - thanks!

5 / 5 Share

Feb. 12, 2025

Using app

Almost 6 years

Total reviews

7

Average rating

4.1

Developer Reply

Thanks for the 5 star rating!

5 / 5 Share

Feb. 12, 2025

We made the switch to Klaviyo in 2021 and we've been extremely pleased with the results — our open rates for our highly segmented emails average between 70% and 80% and our click rate is well above the industry average for our vertical. Support is fast and responsive, and there are so many live trainings and other resources to help you understand your marketing. Would happily recommend Klaviyo.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

It's awesome to hear that you're seeing success with Klaviyo. Those are some great open rates. Thank you for the 5 stars!

5 / 5 Share

Feb. 12, 2025

Great customer service

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear that! Thank you for the 5 stars!

5 / 5 Share

Feb. 12, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star rating!

5 / 5 Share

Feb. 11, 2025

Amazing 10/10 no notes

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear it! Thanks for the 5 stars!

5 / 5 Share

Feb. 10, 2025

good for my store

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star review!

5 / 5 Share

Feb. 9, 2025

This app is great and helps you set up email and SMS with no hassel

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review!

5 / 5 Share

Feb. 9, 2025

Great experience and easy to use. Love how I can do it on my own without having to contact several people to get started.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 stars! We're glad you're finding Klaviyo easy to use!

5 / 5 Share

Feb. 8, 2025

.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5 stars!

5 / 5 Share

Feb. 7, 2025

I have recently introduced email mkt to my ecommerce and Klaviyo is making the whole process really easy. It's platform is really easy to use and they have resources and tips to answer every question while keeping it really human and personal.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! We're always happy to help you achieve your goals in any way we can!

5 / 5 Share

Feb. 7, 2025

First class! Great Support

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review, and giving our support team a shout-out!

5 / 5 Share

Feb. 7, 2025

Lättarbetat och intuitivt med funktioner som hjälper oss skala

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Tack för den 5-stjärniga recensionen! Vi är glada att höra att våra funktioner hjälper ditt företag.

5 / 5 Share

Feb. 7, 2025

Great app and even better support.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

Developer Reply

We're happy to hear that our support team's helping you out! Thank you for the 5 stars!

5 / 5 Share

Feb. 6, 2025

Bin sehr zufrieden mit der Handhabung und es gibt gute Vorlagen.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für die 5-Sterne-Bewertung!