Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,751
chart
#1,724
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May 18, 2024
I've tried a few different email / sms / review aps and while they were good, Klaviyo is the best all-in one tool I've found so far. The automated email and segmenting options make it so easy to communicate the right messages to the right customers.
May 18, 2024
Klaviyo is very user friendly and is consistently introducing new features and classes to help you manage your email/sms list to grow your business.
May 18, 2024
May 17, 2024
Great product, great support. I recommend Klaviyo to everyone interested in Email/SMS marketing. Great for small, medium, and even large companies. 10/10. Thanks!
May 17, 2024
May 17, 2024
Great integration with shopify! Very user friendly too. The only thing I would request is to be able to use the SMS functionality in Puerto Rico, USA.
May 16, 2024
Nunca pudimos usar la app porque los correos de recuperación de carritos abandonados enviaban al usuario a un checkout en Inglés cuando la página está en español. Se les pidió ayuda por más de un mes en donde solo decían que era una configuración de shopify y no de ellos. Así estuvimos semanas hablando con Shopify y Klaviyo. Al final Klaviyo nos indicó cómo hacerlo y estaba en manos de ellos (no de shopify). Les pedimos ayuda tantas veces y solo era que algún asesor configurara eso. Sin embargo, la ayuda que nos brindaron tampoco sirvió pero si un asesor dispuesto a ayudar nos hubiera colaborado, le hubiera tomado 2 minutos hacerlo y seguramente les estuviéramos pagando una mensualidad pero esta gente sí que sabe NO captar clientes. Que vergüenza de servicio al cliente.
May 16, 2024
Fantastic software that is key to our successful marketing strategy. Easy to use, easy to understand, great templates, analytics to help shift, change, and excel at growing our sales and increase customer satisfaction/retention.
May 16, 2024
I really enjoy this platform, I find it very helpful and love the analytics.
May 16, 2024
Awful so far. I signed up less than a week ago and have had challenges at every turn. I've reached out several times and logged multiple support tickets and either I figure out a workaround before support responds, they don't respond or they respond with information that has absolutely nothing to do with the subject of my ticket. I have already started exploring competitors to see if they are easier to use and offer support. I am giving Klaviyo two weeks (one more to go) before making a decision.
May 16, 2024
Klaviyo is excellent tool for small businesses and large enterprises. I simply love this app.
May 16, 2024
Klaviyo seamlessly integrates with Shopify giving you complete control on your customer data allowing you to segment and target specific groups
May 16, 2024
Klaviyo is a top-tier email marketing tool. It has helped our business drastically grow our email and SMS lists, and vastly grow our revenue. It is an easy-to-use tool with constantly improving analytics and features. The segmentation tools are key for our business to be able to properly segment our audience to offer personalized messaging due to the native integration with Shopify. From flows to campaigns to forms, Klaviyo is our 1-stop shop for all things email marketing. 5* customer support, training, and experience.