Klaviyo: Email Marketing & SMS

Oct. 28, 2020

I found this app through a YouTube channel and decided to give it a try. I love it!!! In the beginning its a bit overwhelming to setup but once I watched a YouTube video that walked me through step by step on how to use it I was off to the races. Before this, I was using MailChimp but definitely prefer Klaviyo better. My emails look alot more professional amd I can do SMS messages and create my website pop-up all from one site, which I love the most!!

Oct. 12, 2020

Easy to use, better than any I have seen. I am a total beginner and sent a pro email campaign with ease. Its really pricey though. Other than that, its amazing!

Oct. 8, 2020

Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!

Oct. 7, 2020

I'm Just learning and although there is a lot I don't know I feel like this has the potential to be a game-changer for us

Oct. 5, 2020

The platform thus far has been easy to use. I would like a live chat functionality for questions similar to what Shopify has.

Sept. 15, 2020

Very Good app !!!! Having more developed video tutoriel would be nice though. Without it, it can be difficult sometimes to exploit at full power this app

Aug. 31, 2020

I signed up just recently and it is easy to make a campaign and manage email lists. Recommended by Steve Chou and it is helping grow my business - Nahari Silks

Aug. 17, 2020

So far so good. The experience creating my first email was good. Easy to use templates. I like so far.

Aug. 12, 2020

Training videos not always clear & omits steps, but the customer service support is exceptional! Its the main reason I have kept this app.

Aug. 6, 2020

I recently started using this app for email marketing and I love it. It offers a variety of pre-made templates.

July 29, 2020

I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.

July 15, 2020

I love the app, but since nothing is perfect, the free plan is a bit limitation and the step towards a bigger plan is kind of steep.

July 15, 2020

Great app to get started. It is a little complicated to grasp at first but once you get the hang of it. It works well and it is free to start..

July 10, 2020

App muy satisfactoria, se entiende perfectamente para poder elaborar un correo las plantillas se adaptan

July 4, 2020

It took a little while to get used to at first but I enjoy the app. I believe information could be a little easier to find but all in all so far so good.

July 1, 2020

I don't know much about marketing but this app has been very helpful. Its step-by-step process has made it really simple to create campaigns and establish flows. Only 4 stars though because I submitted a question to support and no one got back to me. I was able to figure it out eventually though.

June 26, 2020

Difficult to understand art the beginning. It gets easy then. It gets the job done. Templates are good.

June 21, 2020

Great app, it has helped a lot, especially with keeping track of my customers and understanding their behavior.

June 9, 2020

Update 6/9 I'm incredibly grateful to one of the support agents (Matt) who has helped me night and day since Sunday and even worked in the evenings after work hours to help me resolve this. My campaigns are now functioning as they should, but the Klaviyo popup is still showing an error message on my website when people try to sign up. I'm waiting on the development team to send an update as I've been told they are working on fixing it. I also have been told from outside sources that Klaviyo used to have amazing support but they grew too fast and are having trouble training qualified people for their support team to keep up with their growth, which makes sense. Hopefully they can hire more people like Matt who gets the job done. Update 6/8 is that they reached out to me and are helping get it all fixed. Fortunately there is one support agent who has really saved the day for me. Still waiting to get it functioning correctly but he helped me with some of the main problems. Hopefully the problem with the popup will be fixed by their dev team soon. I love this app in theory, and their people are generally really nice. But it is really difficult to achieve anything due to their refusal to do onboarding phone support. After several weeks I have spent countless hours trying to get my campaigns live and working correctly. Support people are really trying to help but the results are not there. Nothing is working like it should. I've been studying their guides night and day, literally it is all I have done. But it doesn't have complete information so you are left stuck with no answers. The worst part is that support people are nice but not fully trained themselves, so they give you the wrong solution that doesn't work. Weekend support is MIA. I have written 5 times to support this weekend and no response. Nothing is working. I've lost thousands of dollars in lost revenue due to the delay in being able to get my campaigns functioning correctly. So frustrated.

May 26, 2020

Great! I love this app. It has been pretty usefull for our online store. I just would love to get the emails directly in my inbox and not in my "Promotional" tab.