All reviews

Rating Breakdown

  • 5
    80% (2,356 ratings)
  • 4
    5% (156 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (53 ratings)
  • 1
    11% (336 ratings)
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5 / 5 Share

March 11, 2024

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

Great experience and easy to use

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Klaviyo is a must for email flows & subscription sign ups…. Customer service is excellent if you are on the upgraded package

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Their support is state of the art. Hayley was great

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 26, 2024

5/5.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Great product. Great support!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2024

Listen folks. This one is the best. It may not have the best ratings, but that is because they are not actively trying to get them. But, it's the best email software there is, so just get this one. Starting at free then $20 per month I don't know how it got its expensive reputation. I get a 40-100x roas every month using klaviyo

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Really helps to boost our sales and the interface is really easy to use.

Using app

Over 4 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Feb. 20, 2024

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-Star review!

5 / 5 Share

Feb. 17, 2024

Klaviyo has been a very useful tool for us. From highly targeted emails to centralizing our customer data, it is easy to integrate with shopify and has a lot of tutorials available for self-education

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review, and yes our academy pages are full of great courses and tutorials! https://academy.klaviyo.com/

5 / 5 Share

Feb. 16, 2024

The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!

Store

Forti

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

We think our APP and support team are top tier too. Thank you so much for this amazing review.

5 / 5 Share

Feb. 16, 2024

Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for that glowing recommendation!

5 / 5 Share

Feb. 16, 2024

Alexandria was so helpful and thorough with ALL of my questions. She was not bothered by all the questions I had. I truly wouldn't be making all the progress I had made with setting up our Klaviyo account if it wasn't for her top notch support.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, we love to hear that! We will make sure Alexandria gets this message. Thank you for the amazing review!

5 / 5 Share

Feb. 15, 2024

La solution la plus puissante en terme de segmentation et de variable dans les contenus, c'est vraiment un super outil. Et le service client est très réactif et efficace. J'adore !

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour vos aimables mots! Nous sommes ravis que vous trouviez Klaviyo si puissant pour la segmentation et la personnalisation du contenu. C'est génial de savoir que notre service client réactif et efficace vous a plu. Votre soutien compte énormément pour nous!

5 / 5 Share

Feb. 14, 2024

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!

Store

Nimbus

Using app

8 months

Total reviews

6

Average rating

4.8

Developer Reply

Hey there, we love hearing this!

5 / 5 Share

Feb. 14, 2024

super buena plataforma, con un montón de herramientas y fácil de usar

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

"Muchas gracias! Nuestra plataforma siempre está creciendo y mejorando.