Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,954
chart
#1,695
All reviews
Rating Breakdown
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Feb. 14, 2024
After trying many of the other email marketing platforms, I can say Klaviyo has really been the best for my two businesses. It is so robust and the data it collects is invaluable for making business decisions and targeting the proper audience. I highly recommend Klaviyo to any business looking for a powerful online marketing system. ~Angie, www.naturalbeautysoaps.com and www.sassypantspolish.com
Hey Angie, thanks a bunch for your wonderful review! It's awesome to hear that Klaviyo has been such a big hit for both of your businesses. We're really glad our platform is helping you make smart decisions and reach the right audience. Here's to even more success with Klaviyo, and to your businesses continuing to grow and thrive!
Feb. 13, 2024
Fantastic email marketing software!
We think so too! Thank you for the 5-star review.
Feb. 13, 2024
I've been using Klaviyo for about a year now and find it super easy to use. The support is top notch as well.
Hey there, thank you for being with us for so long! We will make sure our support team gets this message. If you need any assistance, you know where to find us.
Feb. 13, 2024
Helpful efficient team
We like to think so, thank you for the 5-Star review!
Feb. 7, 2024
Customer service was amazing; worked with Hayley E and was so patient on helping me get my new sender requirements set up. Highly recommend!
Thank you so much for the recommendation. We will make sure Hayley hears this great review.
Feb. 1, 2024
Stellar customer service, and super quick. I had an issue that wasn't even related to Klaviyo (it was a hosting issue), and the customer support went out of their way to help me, even researching articles about the other platform to assist me in dealing with the issue. Can't recommend it enough.
We're happy to learn that your issue has been resolved. Providing excellent support is as important to us as delivering a great product. Your review means a lot to us. Thank you!
May 29, 2024
Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and I have never left feeling like I didn't have my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.
We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us
Jan. 27, 2024
Amazing email marketing software Make all marketing super easy and smart
We agree, and thank you for the review!
Jan. 26, 2024
The support team is great. I got helped by Danielle and she helped me over the course of 5 days helping me exactly with what I need. She was kind and understanding and just did a fantastic job.
We're thrilled to hear about your positive experience with our support team! Thank you for highlighting Danielle's exceptional assistance over the 5-day period. We're delighted that she could provide the help you needed with kindness and understanding. We appreciate your kind words and we are always here if you need any assistance.
Jan. 23, 2024
You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business
We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!
Jan. 23, 2024
l'appli est sympas facile a utilisé et il nous guide pas à pas.
Merci beaucoup pour votre commentaire positif ! Si vous avez d'autres questions ou avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Merci encore d'avoir choisi Klaviyo!
Jan. 22, 2024
Klaviyo is great!
We think so too! Thank you for the 5 Stars.
Jan. 22, 2024
Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!
Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!
Jan. 18, 2024
Meiner Meinung nach das beste E-Mail Marketing Tool. Auch der Support ist sehr kompetent und hat uns in allen Belangen super unterstützt.
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie unser E-Mail-Marketing-Tool als das beste betrachten. Wir sind erfreut, dass unser Support-Team kompetent ist und Sie in allen Angelegenheiten hervorragend unterstützt hat. Wenn Sie weitere Kommentare oder Vorschläge haben, teilen Sie sie bitte mit uns. Wir schätzen Ihre Unterstützung!
Jan. 17, 2024
I am writing to commend the outstanding service provided by Stephanie from your customer support team. Her detailed and professional approach to addressing my queries regarding the Klaviyo platform was not only impressive but also incredibly helpful. Stephanie's ability to provide clear, concise explanations and her thorough understanding of the system greatly enhanced my user experience. Her patience and personable demeanor made the support process both effective and pleasant. This level of exemplary service sets a high standard and reflects positively on the quality of support at Klaviyo. Stephanie is undoubtedly an invaluable asset to your team, and her dedication to customer satisfaction is commendable.
Thank you for your wonderful review! We're delighted to hear about the outstanding service provided by Stephanie. Your positive feedback is truly appreciated, and we'll make sure to pass on your commendation to Stephanie. If you have any more thoughts or questions, feel free to share them with us!
Jan. 17, 2024
Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.
Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!
Jan. 17, 2024
Klaviyo is the very best email marketing tool available. They also have incredibly helpful staff on hand to help with anything you need. Couldn't be without it, they generate a HUGE chunk of my revenue.
Thank you for your glowing review! It's fantastic to hear that our Support Team has been incredibly helpful, and we're honored to play a significant role in generating revenue for your business. We appreciate your support! Cheers.