All reviews

Rating Breakdown

  • 5
    80% (2,356 ratings)
  • 4
    5% (156 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (53 ratings)
  • 1
    11% (336 ratings)
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5 / 5 Share

Jan. 17, 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!

5 / 5 Share

Jan. 16, 2024

Ein E-Mail Tool, dass einem die wichtigsten Funktionen bietet mit einem wirklich sehr tollem & kompetenten Customer-Support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Danke für deine positive Bewertung! Wir freuen uns, dass unser Kundensupport hilfreich ist. Bei weiteren Fragen oder Anregungen sind wir gerne für dich da!

5 / 5 Share

Jan. 13, 2024

A must-have tool that helps with customer connection and the building of customer loyalty

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We very much agree. Thank you for the review!

5 / 5 Share

Jan. 12, 2024

A must-have for marketing with shopify

Using app

About 3 years

Total reviews

13

Average rating

4.5

Developer Reply

We couldn't agree more! Thank you for the review!

5 / 5 Share

Jan. 11, 2024

Store

TALA

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars!

5 / 5 Share

Jan. 10, 2024

INCREDIBLE customer service! Fantastic email provider with so many capabilities! Moved from mailchimp and never looked back. Worth every penny. Klaviyo - please keep hiring amazing customer support people as you have been. Wishing you lots of future growth! Just don't let getting bigger get in the way of your fantastic customer support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the incredible feedback! We're thrilled you find our customer support fantastic and Klaviyo worth every penny. We appreciate your loyalty after moving from Mailchimp. Rest assured, we're committed to maintaining excellent support as we grow. We're here for you whenever you need assistance.

5 / 5 Share

Jan. 10, 2024

Very awesome! Maura helped me work through a ton of stuff. Everything is working great now!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We must say, we do have a great Support Team! We are glad Maura provided awesome assistance, helping you resolve various issues. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your support!

5 / 5 Share

Jan. 9, 2024

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!

5 / 5 Share

Jan. 9, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Using Klavyio since years and the features and support is absolutely great. A big recommendation!

Using app

Over 3 years

Total reviews

10

Average rating

4.8

Developer Reply

Thanks for being a loyal Klaviyo user! Your big recommendation means a lot to us!

5 / 5 Share

Jan. 9, 2024

Had some issues with DNS setup and sending domain, but got great help from support and now everything is working smoothly :)

Store

GYMAX

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Pleased to hear that everything is working smoothly now.

5 / 5 Share

Jan. 9, 2024

Thanks good help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I'm just getting to know this app, but I'm already blown away by all the possibilities and the support. I'm on the free plan and have access support via email only, but I get very detailed answers and guidance the same day!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Stephanie was great supporting me with my questions!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

The Klaviyo support team is the BEST support I have ever had for any app - EVER. The wait time is pretty much non-existent and the advisors have always been a massive help. They are extremely knowledgeable in their services and offerings. I spoke to Margot and they were incredibly helpful. 10/10!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

In-depth articles and helpful chat and live support if needed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Super fast help and answers that fixed my problem straightaway. Even on New Year's Eve.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Absolutely love the customer support and the app is the best in the game

Store

My Store

Using app

27 days