All reviews

Rating Breakdown

  • 5
    80% (2,356 ratings)
  • 4
    5% (156 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (53 ratings)
  • 1
    11% (336 ratings)
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5 / 5 Share

Dec. 6, 2023

Awesome customer support. Wendy is a great resource!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

One of the best email apps! Support is always fast and spot-on. After being a Mailchimp user for the past 15 years, I'm glad I found Klaviyo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Really appreciat all the support I've received from Klaviyo reps. A feature that would be helpful for users would be to automate turning on/off flows during sale periods so it doesn't have to be manually done at 12am.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2023

Klaviyo is great the automated flow is easy to set up for a specific email flow and the templates are awesome.

Using app

27 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 2, 2023

Klaviyo is a fantastic app that is easy to use and helps in running a business so much. The support is great as well!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

J ai reçu une retour en 24h et une réponse finale en 48h puisqu’il a fallu que nous échangions sur ma problématique. Je suis donc très satisfaite du retour de klavyo rapidz et efficace. Merci à Alexander qui fut très agréable par mail et compréhensif.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

I switched to Klaviyo from Mailchimp a little over a month ago and it has been the best decision! For me specifically, the cost is higher but I'm definitely getting that back in features, support, and better conversion. I especially love how well the integration with Shopify works and how kind and helpful the Klaviyo support staff are. I'd definitely recommend the switch if you're on the fence!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The team went of their way to help address our issue. Nicely done!

Store

FOOPE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Very user-friendly, with a lot of options to discover. Quick response from customer support. Great!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Awesome customer support, really helpful and does even more than you ask! Best customer support experience I've had in my life!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

best support EVER!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Klaviyo has the best customer support!

Store

SIMKHAI

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Amazing support and Technologies. Thanks to Mary, and Katalina :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Using app

9 months

Total reviews

38

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Easy to use, effective, and priced well! We prefer the email tools in Klaviyo over SMS, but overall, great solution for any company.

Store

JoyJolt

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

We love Klaviyo - it's a powerhouse. Highly recommended.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The absolute best email marketing provider. Their support is top-notch!!

Using app

7 months

Total reviews

2

Average rating

5.0