All reviews

Rating Breakdown

  • 5
    85% (2,195 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (27 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

great

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Tracy N was super helpful & solved our issue with our flows right away!

Store

DUX BUX

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 22, 2024

Savannah H. provides over the top service and really knows her segments. Pleasure to work with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this 5 star review. We will make sure Savannah hear this. If you have any more questions or need any assistance you know where to find us.

5 / 5 Share

Dec. 3, 2024

Great integration for tailoring your customers' email experience. Helpful insights and the best option for ecommerce entreprenuers

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Great service and great support.

Using app

6 months

Total reviews

7

Average rating

4.7

4 / 5 Share

Nov. 26, 2024

Update: Klaviyo reached out and resolve the issue; I am giving 4 stars to reflect the resolution. Thanks. -- I subscribed paid plan on last Sunday for $100. I requested for a refund as I realized their UI isn't intuitive and they charge way more than other companies and I have not used for a single day. They just send me an email with their policy saying that they will NOT refund the money even after I explained to their support and the time of contact was within 5 mins of subscription. So tell me anyone who do not agree that this is their tactics that they want to suck all the money they can from new eCommerce store owners like me. Their support is poor and their product isn't as high performing like other people saids, and that's why they have no refund policy. If you are new to eCom business owners, I strongly advise you to stay away from Klaviyo, who does not give a dame about their customers or potential customers. They don't give money back for any reason, even if you have rigimate reason and contact you right away. Please don't get the idea of where people use for half of month and asking for a refund. I requested a refund 5 minutes after I realized their plan wouldn't work for my business. Be aware of this company who will suck your money out of you every chance they get. I would highly recommend Omnisend over Klaviyo and I would stop people from using Klaviyo. Amazed by their lack of professionalism and their policy who doesn't give a damn about people. 0 Star for this institute.

Store

BY YOM

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for bringing this to our attention. We truly value your feedback and understand the importance of resolving this matter. A member of our support leadership team is reaching out to you via the support ticket that was created. Please keep an eye out for their email, and we’ll work to resolve this as quickly as possible.

5 / 5 Share

Oct. 21, 2024

Desde que lo uso he mejorado nuestra conversión en términos generales. Muy completo.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Using app

Over 4 years

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 19, 2024

This app turned all of my shopify customers into subscribers. Illegal. I have no way to un do the damage done to my customer list that took me 6 months to build.

Using app

5 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 19, 2024

Mit Klaviyo sind wir beim E-Mail-Marketing erfolgreich geworden.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Great

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Easy to use

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Must have for any small business!! Intuitive and fun to use!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Smooth set-up

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0