Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,954
chart
#1,695
All reviews
Rating Breakdown
Oct. 26, 2023
New to Klaviyo, and so far it's looking great. The support team is top-notch. A big thanks to Karissa, kindly resolved my flow issue in no time.
Oct. 25, 2023
Fast and risolutive customer service. Easy to build up flows and campaign. The support of Gulden was special.
Oct. 24, 2023
Laurel was very helpful with my request for some more customization with flows. Thank you!
Oct. 23, 2023
L'application est très bien pensée et le service client très réactif. Il s'agit d'une application indispensable pour correctement relancer les clients intelligemment.
Oct. 19, 2023
Great product that makes it easy to keep in touch with my customers. Excellent customer service in my experience.
Oct. 18, 2023
Matt Widders is a very good support guru who excels as a doer, and listener and teacher. His patience, ability to simplify complex Klaviyo concepts and jargons, his step-by-step approach makes him a very good customer support person. He has a good ability to remain calm even when Im asking him many questions. This patience translates into his teaching style. He takes the time to explain complex concepts in a clear and concise manner, ensuring that I understood him. His step-by-step approach is particularly noteworthy. 10 stars Matt!
Oct. 18, 2023
Mary at Klayvio was super helpful and got our app running properly. Great app if you are looking for email marketing with a very responsive support team
Oct. 17, 2023
I was initially hesitant to try Klaviyo due to the negative reviews, especially regarding their support. However, my experience has been quite the opposite. I started with the free plan, and their support was excellent, with quick responses. I'm now on a paid plan and very satisfied with the product.
Oct. 17, 2023
I have used other email marketing tools...and Klaviyo has ruined me. I can't use anything else, it's simply the best! The only thing that bugs me is how many people pronounce it "claw-vee-oh"
Oct. 17, 2023
Klaviyo is an amazing CRM tool. And more than anything, the support you receive when you have challenges is absolutely outstanding.
Oct. 11, 2023
This is the best meat and SMS service ever. They even offer a review service now.
Oct. 10, 2023
One of the few companies with good support. Facebook should learn something from Klaviyo.
Oct. 5, 2023
Wow! What an application! Takes a little bit of time to adjust to, but overall really excellent. Once you get the hang of it, you are flying. Additionally, the support is amazing. Specific call out to Caro & Estera who were both super attentive, knowledgeable and kind. One thing that I would like to mention is that the option to edit the header spacing on mobile needs some improvement. Nonethelss, love this app :)
Oct. 3, 2023
Aaliyah was very, very helpful. Had my issue with a flow sorted in no time.
Great to hear and thanks for the review!
Sept. 28, 2023
Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with. This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help! Thanks Alex!
Thanks for the review and for shouting out Alexandria!
Sept. 28, 2023
Very robust integration and powerful app. Contacted the support live chat twice already and they always found the answer to my issues very quickly, great team and a great product.
Thanks for the review!!