Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,954
chart
#1,695
All reviews
Rating Breakdown
Sept. 28, 2023
Klaviyo is awesome and the customer service is first rate.
Great to hear! Thanks for the review!
Sept. 21, 2023
Great platform and the support staff are amazing
Thanks for you review and for working with Klaviyo!
Sept. 21, 2023
best app for email marketing - very intuitive, easy to use - lot of learning materials, highly recommend!
Thanks for the review and for choosing Klaviyo!
Sept. 13, 2023
Our return rate has increase by more than 20% the flows have reduced our expenditure and fragmentation of experience by 3 apps into 1 (reviews, back in stock and EDM) all now in Klaviyo. We have been able to make the first steps towards subscriptions with reminder flows.
Great to hear and thanks for choosing Klaviyo!
Sept. 13, 2023
Luca has been exceptionally helpful getting me to where i need to be. The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.
Thanks for the review and for the shout out for Luca!
Sept. 12, 2023
This app has been a game-changer for my Shopify store. It has enhanced the functionality and profitability of my business in ways I never thought possible. The seamless integration and ease of use are unmatched. If you want to take your business to the next level, this app is a must-have. Thank you for creating this incredible tool!"
Thanks for the review and for choosing Klaviyo!
Sept. 8, 2023
damn thats some hot shit. Top App, habe jetzt Dank dieser App richtig Zeitersparnis! Merci
Thanks for the review and for choosing Klaviyo!
Sept. 4, 2023
The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.
Thanks for your review and glad to hear you are getting the help you need!
Aug. 29, 2023
Klayvio has been our go-to email provider for years! The interface isn't the fastest, but the analytics and ease of use is incredible.
Thanks for the review and working with Klaviyo!
Aug. 29, 2023
I have been selling items online for over 20 years now. Klaviyo is by far the best in Email marketing. I have used them for about 5 years now :)
Thanks for the great review and for using Klaviyo to grow!
Aug. 28, 2023
Whenever I've got questions, the Klaviyo help team is so dialed in and helpful and quick to respond.
Great to hear you're getting all the help you need and thanks for the review!
Aug. 27, 2023
I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.
Great to hear that feedback, thanks! And thanks for switching to Klaviyo!
Aug. 27, 2023
Katalina was amazing as usual. Issue was resolved on first email. Great customer service. I love when she takes of our issues.
Great to hear! Thanks for the review!
Aug. 25, 2023
Great app. Greater service from representatives. Shout out to Joanna S for helping out today! It was bit difficult to navigate app but once explained by rep it was great to use.
Thanks for the review and for shouting out Joanna!
Aug. 22, 2023
This does take time to get used to and you certainly can't take off without doing some of the initial training (which is excellent), but all good things come with time and what I can't fault Klaviyo on is their gold star customer support. I'm not sure what I would have done without Larry in recent weeks! With simple flows in place and meaningful newsletters sent to customers, a decent portion of my income is now being generated thanks to Klaviyo and, with all they have to offer, the sky really is the limit. Crucial for businesses of all size & experience.
Thanks for the review and for shouting out Larry! We can't wait to see you grow with Klaviyo!
Aug. 21, 2023
If I could give Klaviyo 6 stars I would. 1. The product. It's just amazing how it's improved our business results. I'd say 30% a month extra sales from sign-up incentives, shopping funnel drop off redirects and newsletters. Things we were never doing before. 2. The support team are amazing. Australia has a support office in Sydney and I had 3 x hr long vid calls which started as a demo and turned into Ben helping me get Klaviyo up and running for our business. Now the hard part... it isn't easy if you're new to this type of marketing (which I am) but with about 3-4 days to really throw myself into it and with Ben's help we've built a cracking new revenue stream for our business. TBH, even with the great tutorials and tech support, without that 1:1 support I'm not sure I would have cracked it. I did an email in about an hour on Friday morning and as of Monday morning it's generated over $15k in incremental sales (with av shopping basket of $350). Of course... we had a substantial data base to start from which we'd never leveraged before, but without this program that money was just sitting on the table - someone else's.
Thanks for the review! We love seeing those early results!
Aug. 18, 2023
Probably the best and most helpful customer service of any of the Shopify integrations we've used. Very in depth management of email marketing. We've seen a steady increase in our interaction metrics since switching to Klaviyo.
Thanks for the review and glad to hear you're getting great results!
Aug. 17, 2023
We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.
Thanks for the review and for your loyalty!
Aug. 14, 2023
Great product, much more logically laid out, functional and performant than another mailing platform named after a monkey.
Thanks for the review and for choosing Klaviyo!